Iphone5 ringer stoped working?

Hi All
My Iphone 5 ringer stoped working this morning with vibrate only working for incoming calls and txts, emails, etc. I have tried trouble shooting by checking the do no disturb was off, phone ringer selected and working on manual test, hard rest using home and lock button and I cant get the ringer to work. I also noticed on my diagnostics and usage logs that for the first tiem (have the phone a little over a week) there is one crash log for the phone going into low batter (below 20%) and also two crash logs for Vodafone app (I have disabled GPS for this app). Could they be related? Any insight to get my ringer back working on incoming calls would be appreciated..
Thanks All
John

Hi Folks
I got it fixed and reset the Vodafone app giving location permissions after resetting them in settings/general/reset. This had proven the app does not work well without the GPS access to the handset. Will see if it affects battery use over the next few days. Am monitoring battery use and thus far it's working well with heavy initial use and set up.
Lol... I solved the ringer issue by ringing apple to find my hard switch on the side of the phone above the volume switches was on silent.... Dooh!!!! Problem solved!!!
Best Regards
John

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