Iphone5 stuck in recovery mode

iphone5 stuck in recovery mode

Hi krisomalley12,
Welcome to the Apple Support Communities!
I would recommend placing your iPhone in recovery mode manually and trying the restore. Please follow the instructions to complete this process in the attached article. 
If you can't update or restore your iOS device
Have a great day,
Joe

Similar Messages

  • IPhone5s stuck in recovery mode after lots of times displaying blue screen of death, cannot restore it as iTunes displays error 14 on verification, same time phone crashes again with blue screen.

    hi, my iPhone5s is only 3 months old, it has been like a whole month now since it started crashing, displaying the blue screen of death, since yesterday it was in the loop of restart-crash, and now it is stuck in recovery mode after lots of times displaying blue screen.
    I cannot restore it as phone continues crashing again with blue screen, when iTunes displays error 14 on verification.
    help please, this phone is all the means of communication I have.

    It's a hardware problem. That's it. You shouldn't bother yourself with this situation. Just see an AASP.

  • IPhone5 stuck in recovery mode during iOS7.0.6 update - no way to secure media?!

    Hi Apple,
    I have run your recent iOS7.0.6 update on my iPhone5 and it got stuck in the Apple logo + progress bar screen (N.B. I had no problems updating an iPadAir and iPhone4). To get it out of the update infinite loop (no pun intended!) I put it into recovery mode, i.e. pressed Power+Home buttons until I got the blue iTunes + USB cable screen. iTunes wants to restore the phone continuously and I cannot get it out of the recovery mode now to save my media. Do you have any suggestions?
    Many thanks!

    dr4712 wrote:
    That is not very helpful, TJBUSMC1973.
    Is there really no way to get the media off the phone before restoring it?
    No, once the device in is recovery mode, there is really no way to get the media off of the phone.  However, perhaps you have an iCloud backup?  Check www.icloud.com and log in with your Apple ID & password to see fi you have any data there.
    Other than that, you'd have to independently research third-party data recovery processes that may or may not be helpful.  But since those are not approved by Apple, we can't make any recommendations.
    The device has effectively 'crashed'.  That's why you can't get the data.  Other than the third party options I mentioned, all your Apple-authorized options have been explained.

  • My iPhone5 Stuck in Recovery Mode After Update

    I tried updating my iPhone 5 through iTunes just now and there was an error while installing the update. Now the phone is in recovery mode and the best part is, iTunes can't even detect my phone anymore. No matter how hard I try, restarting the phone, unplugging the USB and plugging it back in, restarting my computer... heck, i even reinstalled iTunes! iTunes still can't detect my iPhone and my iPhone is still in recovery mode!
    Anyone facing the same problem as me?

    tried that too, even tried the updating the Apple Mobile Support Driver or soemthing like that too but to no avail
    in the end i plugged my iPhone to my wife's laptop, and surprisingly her iTunes recognized my iPhone in recovery mode.
    So i restored everything to factory settings using my wife's laptop, then tried plugging it into my computer again.
    and guess what, my iTunes finally recognized my phone, so I proceeded to restore my backup data into my phone.
    everythingwentbetterthanexpected

  • Iphone5 stuck in recovery mode. Error 16

    during an update to iOS 8o my iPhone 5c, an error occurred (16) and has locked me out of my phone with a loop of itunes logo only. Help please anyone?

    You Could try a recovery restore.
    Power the phone off completely
    Open iTunes
    As you connect your usb to your iPhone
    Hold Down the Home Button only
    Keep this button Held down until an iTunes icon appears on the phone
    iTunes will recognize the phone is in recovery mode
    Click Restore
    Hopefully this helps you!!
    Cheers

  • My iphone5 is stuck in recovery mode and keep getting error message 4014

    Iphone5 stuck in recovery mode. Keep getting " could not be restored" message and error code 4014
    Someone please help

    Hello Nigel38,
    Thank you for the details of the issue you are experiencing with your iPhone.  I recommend the following steps for error 4014:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • IPhone 5 stuck in recovery mode in iOS7

    I have an iPhone5
    I have attempted to update to iOs7.
    My phone is now stuck in recovery mode telling me to connect to iTunes, iTunes pops up with a notice saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". however iTunes displays "Your iPhone software is up to date..." then has a button to "Restore iPhone" when I click this, it starts downloading iOs7 again, while it downloads iOs7 it keeps disconnecting my iPhone, making the pop-up come back.
    I have gone though the process of downloading iOs7 nearly 7 times now and it's beyond a joke. I have looked up how to restore an iPhone, but nothing seams to work
    Please help me as to what I can do

    I had the same problem. After itunes extracted the new firmware, the apple logo would come on on my phone and then itunes would give me the unknown error (9). I tried everything I could think of to get ios 7 to download onto my phone but it kept going in a loop. What finally worked for me was after the firmware finished extracting on itunes and the apple logo appeared on my phone, I pressed the home button a few times. After that ios 7 started to load onto my phone. I don't know if it will work all the time, but it worked for me. Hope this works for you.

  • My iPod Touch is stuck in recovery mode after I left it on while updating!!!

    I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer      I HATE YOU, APPLE URGG
    operating system: whatever the latest available to itouch is.

    Without knowing what the error message said all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full" i dont know what to do. Its been 2 days now.

    I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full. Deleting files and emptying your recycle been will help you restore." how am i going to erase files if i can't open my ipad. i dont know what to do. Its been 2 days now. please help. thanks.

    yes i am sure. This are the exact words... "The iPad "iPad" could not be restored. The disk you are attempting to use is full. (Removing files and emptying the recycle bin will free up additional space". i tried some options, hard reset, redsnow, tinyumbrella but still it's stuck.

  • I tried updating to iso 8.0.2 and now my ipad is stuck in recovery mode and will not do anything. it will not reset.

    I tried updating to iso 8.0.2 and now my iPad is stuck in recovery mode and will not do anything. it will not reset.

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My IPad is stuck in recovery mode and now ITunes wont recognize it, what do I do? Keeps giving me a long error message.

    My IPad is stuck in recovery mode and now ITunes will not recognize it, it just gives me this long error message. What do I do, I've uninstalled and reinstalled ITunes.

    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • IPhone 3gs stuck in recovery mode, firmware iO 5

    My iPhone is stuck in recovery mode. I have a 3gs, firmware 5.0.
    Before I tried to restore it, my iPhone would randomly shut off, turn back on, and display a notification that said "Activation Required." Now, sometimes my phone would shut off again and return to it's previous working state. However, this time it did not. I put the phone into recovery mode and tried restoring it on my Acer Aspire 1 with Windows 7. iTunes put the phone through the various stages of restoration; Extracting Software, Preparing iPhone for Restore, Restoring Software, Verifying Restore, Restoring Firmware. After all of this, a nice little error message pops up that reads, "The iPhone 'iPhone' could not be restored. An unknown error has occured (1)."
    After this little mishap occured four more times, I decided to click "More Information," and was promptly brought to the help page set up here. I proceeded to troubleshoot by updating to the latest version of iTunes, updating my security, restarting my computer, and so forth until all the necessary precautions were performed. Now it was back to iTunes to try my luck at getting my life back.
    To my delight, I found that this time the restoration process took upwards of forty minutes to complete. However, to my despair, a nice little error message popped up that read, "The iPhone 'iPhone' could not be restored. An unknown error has occured (-1)." Ah, a different error message! i thought, feeling as if there was hope in fixing my phone. I clicked "More Information" and skimmed through the specific error messages, looking for that lucky -1. Nothing.
    I need help. I have attempted to restore my phone a dozen times since this occurence, and I'm growing tired of going through the same process over and over and getting the same result. My phone is stuck in recovery mode now. I've tried restoring the phone on 2 different computers, to find out if, in fact, the problem was my iPhone and not my computer.
    Some important information you may need to know in order to help me solve my problem:
    iPhone 3gs
    Running iOS 5.0
    Using iTunes 10.5
    On an Acer Aspire One Netbook
    Running Windows 7
    All security updates installed as of November 7, 2011
    Also iTunes 10.5 on Acer Aspire 57354774 laptop
    Running Windows 7
    Reply ASAP with a solution please!

    Hello,
    I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
    And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
    I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
    I I tried on 3 different computers but same error. I really don't know what to do next...
    I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
    And you, did you manage to get your iPhone back alive ?

  • I just tried to update my iphone 4 to the 5.01. My iphone  backed up and started update but now its stuck in recovery mode and will not restore. It gives me an error message of 1, but I have tried everything on troubleshoot list and still wont work!!!!

    I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!

    http://support.apple.com/kb/TS3694#error1

  • My iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to ios8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to itunes(asus eee pc) What do i do?

    my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    And as necessary:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My iPhone 4 is stuck in recovery mode after I tried to update it, & itunes won't let me restore my phone! Help?

    So after trying to update my phone to ios7, it got stuck in recovery mode. I tried plugging it into my computer and itunes, and itunes recognizes that an iphone is plugged in. TThen when I click "restore my iphone", it says on itunes that it is in the process of restoring my iphone. An apple with a loading bar would pop up on my phone and then the loading bar would fill up, and then I would get an error message on my computer saying "Could not restore iphone, Error 2117" or something along those lines. I didn't have the new itunes, so I brought my itunes up to date. Now that I have the new itunes, I tried restoring the phone again. This time, when I plug in the phone, the computer recognizes it and says that its restoring my phone, but the my iphone was still stuck on the screen for recovery mode (white usb pointing at the itunes logo). Does anyone know how I could restore my phone? :/

    This reply isn't to shorty2006, that post was awhile ago. This is for everyone that updates itunes and gets an error that their phone is now in Recovery mode. 
    I've been researching all night and even thought about downloading several different things that were suppose to get my phone out of "Recovery" mode.  Then I thought about taking my phone to the Apple store after work tomorrow.  I then found this blog and read coltonkj's entry and tada!  I took a big breath and hit "restore".  It worked, it put me back to the page where you can select to restore the last back-up.  Shooooo!!!!
    Thank you coltonkj !!!!!!!!!!!!!!!!!

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