IPhone5 water damage and screen smash
Yesterday I was at a theme park and I dropped my iphone5 and it was smashed all over the screen (i know i'm an idiot) but this happens frequently now so i just make do with it and eventually get a new one. Then I went on a water ride and my iphone5 somehow became water damaged. It just says to connect to itunes but when I do it says to restore the iphone5. When I try to restore it an error occours. Is there any way I can make my iphone work again? Or do I just get a replacement? And also, I havent synced my iphone since about two weeks ago, and i've taken quite a lot of photos, I'm guessing they will be wiped from my phone as well? I'm pretty sure the speaker on my phone is broke but I just want my phone for messages, photos etc
Make an appointment at the genius bar and get it replaced. $229. You're going to lose anything that wasn't already backed up.
Similar Messages
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IPhone 5 - Water Damage and Screen Damage
I dropped my iPhone 5 December 2013, managed to deal with it upto the end of January when I went to a party and accidentally knocked it into a drunken friends sick. I dried phone best I could as I had no rice nearby so just was a towel I used. The phone turned on and off okay however was tacky with buttons on the screen, it was bad calibration. The phone worked for 2 weeks then started having bad calibration issues again and then I got lines down the screen multicoloured so by this I'm assuming that it's water damaged. The screen is completely smashed and chipped on the rear corner and front corner. I'm just wondering if anyone knows a price it would be for a replacement at the Genius Bar (Liverpool, UK). All I get on emails, chat and phone is we'll look when you come in and after inspection the most it can be is £209 which I'm hoping I don't have to pay. I'm needing an approximate price not the maximum they charge for any inspection. Does anyone know the criteria for it to ever be £209 or anybody had this experience before? I have no idea what to take in with me money wise and no idea what they will have to do. Also regarding the SIM card, can that get damaged in anyway? And will my contract company (O2) send me a new one for free of charge if it's rusty broke or whatever?
My iPhone 5 is in warranty, I dropped it last year and paid £170 to get a replacement but apparently prices have changed. My warranty runs out the end of April 2014/beginning of June 2014.
Thank you"If Apple allows me to purchase a phone for the replacement fee, would they allow me to purchase the iphone 5 at the replacement fee price? "
No.
"Or would I only be allowed to purchase the iphone 4s because it was the model I am replacing?"
Yes. -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
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Hi, i recently lost my ipod nano 5th generation but i found it. It received water damage and dents on the back of it, it still works but won't hold a charge, and then there are lines on the screen, not cracks, but lines in the lcd. So i'm guessing that i need a new battery and lcd. How much would it cost for apple to repair my ipod?
No idea, but my most excellent guess would be that it would cost considerably more than it would cost you to purchase a refurbed one from the Store, around $130 the last time I looked.
You might take on the battery replacement yourself, if you'd care to. IFixIt and other sites have the gouge on how to approach that job. Don't know about the screen, though; that's something that would give me pause. -
Hi, i currently have an iphone 4 and my contract ends with Tesco in December. Atfer i night out my phone stopped working and now doesnt turn on ive tried everything. It has no water damage and no cracks and dont know where to take it or what to do. Thanks Charlotte
Hello Charlotte,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iphone 4 has water damage and it has taken its toll and turned itself off and wont turn back on. I have tried everything, restoring, charging, restoring through itunes and taking it in for repair at an independant retailer. I really need my iphone so i was wondering where the best place to repair it is and if i can take it to apple, how much it would cost?
There is no such thing as an Apple authorized repair facility or technician. Since Apple replaces iOS devices and does not repair them in-house, they've never offered any iOS device repair training or certification. Likewise, there is no system of distribution of OEM parts, since there are no authorized repair centers to use them. Any parts are used, 3rd party recycled or outright stolen/black market.
So, anywhere you take it other than Apple is a situation of you pay your money and you take your chances (and you have no one to turn to if it fails, other then the person or place that failed to fix it for you).
Your optimal option would be to take it to Apple, pay the out of warranty repair fee and swap it for a fully factory refurbished unit (which will have a new screen, new battery and a min. 90 day warranty).
However, if it has been taken apart by someone else already for past private repair attempts, then Apple will not allow an out of warranty replacement.
The out of warranty replacement fees are available for each country under the iPhone support links, e.g. in the USA - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank youOnly the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.
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My iPhone 4 is water damaged and I need a new phone, do I have to make an appointment or can I walk in store and pick one up
Make appointment
Bring credit card
Allan -
My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My i phone 4 is water damaged and it is working but network not shown so please help me
my i phone 4 is water damaged and it is working but network not shown so please help me
A replacement iPhone is usually a refurbished iPhone that has received new battery and case and repair of anything that may have been faulty. The refurbished iPhone is indistinguishable from a new iPhone. A number of the regulars on here prefer the refurbished Aplle products because they have been so thoroughly tested.
A replacement iPhone is identical to the original, same color, capacity, and so on. -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it
If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.
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Bout a iPhone 4S 2 days haven't been near water took a video and realised yesterday that their was no sound. Took it on they came up with it was my fault the water had water damage and corrosion. I'm devastated that I've paid 250 for a phone that's not working properly what do I do too fix this
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?
It's possible, I suppose. Unlikely, but possible. Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.
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