Iphone5 will go to starter screen but then will turn off and then repeat
iphone5 will go to starter screen but then will turn off and then repeat
Howdy AJBA,
Thanks for using the Apple Support Communities.
To troubleshoot this issue where your iPhone will get to the Apple logo and then restart again, please follow the directions outlined below.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Take care,
Alex H.
Similar Messages
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i tried updating my ipod, and then it turned off, and then just said connect to itunes, and when i did, it said i had to restore it. so, i restored it, and it did nothing and still said connect to itunes. help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
or
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i tried to soft reset my ipod touch with the top button and the screen button. it turned off and then went to the blue screen with the apple like it should. however, it now just stays on that screen. it has a sort of clock looking thing at the bottom of the apple that does not move either. it has stayed on this screen for over 4 hours. i also can not hard reset it in itunes. i am not really goood at this sort of thing. does anyone have this problem or a possible solution? thanks
See Here for
Frozen or unresponsive iPod touch
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore...
Try this First... You will Not Lose Any Data...
Turn the iPod Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
my iPhone 4 is no longer chargeable. Whenever I connect it to the charge, the charging icon appears on screen but even if I leave it for a night on charge the charge icon will remain on the screen but there will be zero percent of battery. I tried five different charges and plugs [ one in the apple store], same result. Any suggestions please?
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup -
hello! I cant't access home on my IPad after update 7.1.2 .. I slide to open it but i get an empty screen then it turned off and turn on, but still can't access my IPad, please help!!
I had the same problem but looking at what everyone else said, I simpley slowly started to click on all the tabs in the app store, let them load completely, and then clicked back to the updates afterwards. It worked after a little while
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okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything. so what now ? could i pay a lower price to get another ipod because if so i will .
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Have added 3 range expanders to my home network now i find airport express will stream to my hifi but it stops every now and then as though it is buffering, any suggestions?
Have added 3 range expanders to my home network now i find airport express will stream to my hifi but it stops every now and then as though it is buffering, any suggestions?
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My ipod touch will not charge or register in itunes. It keeps turning off and then shows the apple logo. I have tried holding down the button and plugging it in. It will show the red battery for a second and then turn off? Any other suggestions?
I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
I'm also within warranty, so it's not a huge problem. -
Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help
My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how? -
I will be playing some 3d games and it says the battery is 90% but I'll turn off and turn in back on it about 30 minutes and the battery is only 70%. Why is the reading so inaccurate? I understand that 3d games on high brightness will drain my battery quickly, but why doesn't it tell be how low it is to begin with? The other night it said it was around 35% and I turned it on in the morning and it was only 3%?
Sorry there are some typos above, but you should be able to figure out what I'm asking. Let me know if you have tha same problem, know how to fix it, or know if apple is aware of the problem and is adressing it in a future update.
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my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.
Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.plz help me.................thx u
Option 1
Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
accidentally cancelled my 5.1.1 update and now my screen shows the apple logo and then it turns black and then the logo over and over again i cant turn it on fully
Check out this Apple article -> iOS: Unable to update or restore
Can you put the iPhone into recovery mode? Do you see an error number when trying to restore the iPhone? -
hi i have i phone 4s and ios 7.0.2 is updated and problem is wifi and last 3 days i have problem about wifi and im connected wifi and its automatic turn off and then on ...... will you help me
Apple guys are deleting posts. I have found my posts have been deleted. Apple should MUST let us downgrade at least to previous release from current which was working fine.
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one of my iPhone contacts messages go out as green, not blue, she has tried to turn off and then back on her messages, and it works fine for everyone but me. Mine go as green o her. My phone is iPhone 5, hers is the latest iPhone.
Hello SaSexton,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario
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