Iphone6 plus - callers show as UNKNOWN.

New User with Verizon, have all my contacts entered, yet when someone from contact list calls me, it just shows as UNKNOWN. What do I need to do to phone or account to have it show me the name of whomever is calling. Thanks!
As a side note, when the same people txt me, it shows their name.

Hi,
If you haven't already update the iPhone to the latest software available, currently 2.2.1.
This article: http://support.apple.com/kb/HT1414 provides more information about updating the iPhone.
Make sure the Region settings are set to the United Kingdom. Just tap Settings> General> International
Also, make sure the contact has the full phone number including area code.
If the issue persists contact O2 http://o2.co.uk/
This article: http://support.apple.com/kb/HT2063 provides more O2 support resources.
-Jason

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BrianPalmSprings wrote:
FOUR TIMES I asked Cesar and he told me no worries "my first bill would be pro rated"to reflect taxes & equipment.
Left w/ the phone and ONE WEEK LATER got slammed w/ a bill from Verizon for $227.56.!! Not a "service bill" but a tax and equipment bill. I called Cesar and he said "I told you your first bill would be pro rated". Since when does pro-rated no longer mean a fraction of a larger bill and instead equals TWO TIMES what my regular bill is estimated to be!?!? TWO TIMES LARGER than my regular bill!
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Iphone6 plus - callers show as UNKNOWN.

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