Iphone6 stuck in updating icloud drive, keeps asking for apple id and wheel spinning

Iphone 6 stuck in updating mode on icloud drive update, I have version 8.3, with optus, have tried reset, turning off and updated version , still spinning wheel and stuck.

Did you purchase this phone new, or is it a used device? It sounds as if it is asking for the Apple ID and password for the original owner. See this support link about Activation Lock, Apple's anti-theft device. http://support.apple.com/kb/HT5818

Similar Messages

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?

Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since.

IPhone 5 keeping asking for Apple ID and password and not able to download apps

iPhone 5 keeping asking for Apple ID and password and not able to download apps

I have the same problem and when I enter my pass word the phone goes to close and the little apple comes up then I have to start all over again and it keeps doing it.

Updated to IOS 7.0.6. Error code 6 during install. Restored using iCloud. Now iPhone keeps asking for apple ID and password.

Apple ID is a random person's ID. I hit cancel and a new ID pops up. This happens 5 times in a row.
Later the same thing happens with the same 5 apple ID's.
I have erased the Apple ID and entered my ID and Password but I still get the pop ups.
I have entered my Apple ID and password everywhere I can think of.
How do I solve this issue?

Did you purchase this phone new, or is it a used device? It sounds as if it is asking for the Apple ID and password for the original owner. See this support link about Activation Lock, Apple's anti-theft device. http://support.apple.com/kb/HT5818

My phone keeps asking for apple id and password

After the Hacking saga of earlier in the week I managed to restore my phone to the last back up now when I click on an app it asks for my apple id and pass word I enter and the message disappears then I go to open the app again and the pop up box comes back any ideas

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Apps are not updating,keeps asking for Apple ID,can anyone help?

Apps are not updating,keeps asking for Apple ID and then goes back to saying update?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

The icloud keeps asking for apple id but cannot get it out of the loop

the icloud keeps asking for apple id but cannot get it out of the loop. It will not let me delete or get to settings

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in).

Cannot do updates keeps asking for Apple ID after putting your password in it keeps telling you your Apple ID is incorrect even after reset new password.

Cannot do updates keeps asking for Apple ID after putting your password in it keeps telling you your Apple ID is incorrect even after reset new password.

Did you go to Settings>iTunes and App Store and sign out and then sign in with the new password?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

IPad Stuck in LOCKED mode after RESTORE asking for apple ID I no Longer use

Hi All,
This Morning I upgraded to iOS7. Both my iPad (3rd) and iPhone (4) were asking for iCloud ID I no longer use. Although I use the same Apple account but with a different e-mail ID. I Restored my iPad to factory settings and now it wont go pass the UNLOCK screen asking for the same OLD Apple ID.

I was bussy with updating my IPad when asked for Apple ID did put it in but IPad stuck

Keeps asking for apple Id that is not mine

I reset my iPad and now it keeps asking for apple ida that are not mine. How can i get it to stop?

Does that id show on the right-hand side of Settings > Store or does yours show ? If the wrong one shows then logout of it by tapping on it and then log in with your .
Do you recognise the id that is being shown - is it one that you've previously used (in which case any apps that you bought/downloaded with it can only be re-downloaded or updated via it) or is it a friend's id ( have you ever connected to somebody else's computer/iTunes)

Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

I have had about 9 iOS devices at work do this.
The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open. Hold the Power/Sleep and Home button till it blanks out. Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore.

I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information to be declined

I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

Iphone6 stuck in updating icloud drive, keeps asking for apple id and wheel spinning

Similar Messages

Maybe you are looking for