Iphones and WLC - WPA

Hello All,
Having a nightmare with iphones connecting to 2504 WLC. I have WPA setup with PSK and laptops non apple connect ok. My iphone is saying unable to join. I roll back to No Security and iphone connects ok.
Seams to connect ok on native Vlan with WPA enabled but on tagged Vlans unable to join with Security. Strange.
Running 6.1.2 on iphone
WLC
Software Version
7.4.100.0
Field Recovery Image Version
Any ideas? I've turned off Aironet on the interface with tagged vlan but no change.
Kindest Regards
David

Thanks for responding Scott
Tried WEP and no joy either.    Just resetup WPA and not connecting see below settings
Thanks
Dave
(Cisco Controller) >show wlan 3
WLAN Identifier.................................. 3
Profile Name..................................... Client
Network Name (SSID).............................. Home
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
   DHCP ......................................... Disabled
   HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 0
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
User Idle Timeout................................ 300 seconds
--More-- or (q)uit
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... BKWWLC01
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ client
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
mDNS Status...................................... Enabled
mDNS Profile Name................................ default-mdns-profile
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
Burst Data Rate..................................   0             0
Burst Realtime Data Rate.........................   0             0
Per-Client Rate Limits........................... Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
Burst Data Rate..................................   0             0
--More-- or (q)uit
Burst Realtime Data Rate.........................   0             0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Disabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... 802.11b and 802.11g only
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ Global Servers
   Accounting.................................... Global Servers
      Interim Update............................. Disabled
   Dynamic Interface............................. Disabled
   Dynamic Interface Priority.................... wlan
Local EAP Authentication......................... Disabled
--More-- or (q)uit
Security
   802.11 Authentication:........................ Open System
   FT Support.................................... Disabled
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Enabled
      WPA (SSN IE)............................... Enabled
         TKIP Cipher............................. Disabled
         AES Cipher.............................. Enabled
      WPA2 (RSN IE).............................. Disabled
      Auth Key Management
         802.1x.................................. Disabled
         PSK..................................... Enabled
         CCKM.................................... Disabled
         FT-1X(802.11r).......................... Disabled
         FT-PSK(802.11r)......................... Disabled
         PMF-1X(802.11w)......................... Disabled
         PMF-PSK(802.11w)........................ Disabled
      FT Reassociation Timeout................... 20
      FT Over-The-DS mode........................ Disabled
      GTK Randomization.......................... Disabled
      SKC Cache Support.......................... Disabled
--More-- or (q)uit
      CCKM TSF Tolerance......................... 1000
   WAPI.......................................... Disabled
   Wi-Fi Direct policy configured................ Disabled
   EAP-Passthrough............................... Disabled
   CKIP ......................................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Disabled
   FlexConnect Local Switching................... Disabled
   flexconnect Central Dhcp Flag................. Disabled
   flexconnect nat-pat Flag...................... Disabled
   flexconnect Dns Override Flag................. Disabled
   FlexConnect Vlan based Central Switching ..... Disabled
   FlexConnect Local Authentication.............. Disabled
   FlexConnect Learn IP Address.................. Enabled
   Client MFP.................................... Optional but inactive (WPA2 not configured)
   PMF........................................... Disabled
   PMF Association Comeback Time................. 1
   PMF SA Query RetryTimeout..................... 200
   Tkip MIC Countermeasure Hold-down Timer....... 60
AVC Visibilty.................................... Disabled
--More-- or (q)uit
AVC Profile Name................................. None
Flow Monitor Name................................ None
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID     IP Address            Status
802.11u........................................ Disabled
MSAP Services.................................. Disabled

Similar Messages

IPhones and iPods ALL drop wireless at same time-but not iPad??

In my family, we have mutliple Apple devices online at the same time.
iPhone 3s
iPhone 4s
two iPods
iPad 2
I also have two work laptops and a personal laptop, all running Windows 7. Plus, I also have an XBOX 360 on a Linksys wireless gaming router (older one...can't run WPA2 security, only WPA)
They are connected to internet with Netgear WNR2000 wireless router, running WPA security, up to 54 GB/s (I believe on 2.4 GHz).
HERE'S MY ISSUE:
About once every day or two, all of my iPhones and iPods will drop off of the wireless network - at the SAME TIME. However, every other device in my house is running perfectly smoothly on the network. Including the iPad 2, which never has any network issues. The "fix" is, going over to the router and cycling it off and on again. But that is not a real fix.
The dropping is kind of random, sometimes in the morning, sometimes in the evening. But usually after several hours after a recycle.
I have tried all kinds of router channels,1 -11, I have tried WEP and both kinds of WPA security (AES and TKIP). I cannot do WPA2 because of my older Linksys access point.
The problem started happening when I added security to the router. But I do not want to have the router without security any longer, so removing it is not an option.
Does anyone have any idea why all of my iPhones and iPods would drop the wireless network at the exact same time, however, my iPad 2 and every other device in my household NEVER drops?
I have already tried renaming the network, and that doesn't help, and I have tried moving the channel around - no better. I am trying reserved IP addressing for my i-devices...but am not optimistic. (I read about trying this somewhere...)
Please help! If someone could at least help explain what is common between my iPhones and iPods but not common with the iPad it might help me figure this out.

@wjosten
I agree that network interference can cause problems. I have surveyed the other close networks and tried multiple channels, same result.
But if it were bad channels, I don't know how that would explain why only the same set of iDevices would all be thrown off network at same time (and it's always the same ones), while my other devices all work fine.
My router is only single channel, so everything is on the 2.4ghz band.

Hello! I have in my home 2 iMac, 2 iPad, 2 iPhone, and 1 air base extreme. I don't succeed to connect more than one divice from similar type. I tried everything what I knew. I build another network, etc...

Hello! I have in my home 2 iMac, 2 iPad, 2 iPhone, and 1 air base extreme. I don't succeed to connect more than one divice from similar type. I tried everything what I knew. I build another network, etc...
So only one imac, only one ipad..and so on simultain.
More over, all the divices are conect through wifi to air base but are not receiveing internet as i told above.
I need to disconnect one device to have internet on the second one from the same type!
Could somebody help me?
Many Thnaks,
dan

If your network configuration is:
Cable modem > (Ethernet cable) > [WAN] AEBS > (wireless) > Macs, then
AirPort Extreme Base Station Setup (AEBS) w/High-Speed Cable Modem
Modem/Router Power ReCycling
- Power-off the Cable modem, AEBS, & computer(s). (If possible, leave the modem off overnight.)
- Power-on the Cable modem; Wait at least 30 minutes.
- Power-on the AEBS; Wait at least 5 minutes.
- Power-on the computer(s)
Perform a "hard" reset of the AEBS.
- (ref: http://docs.info.apple.com/article.html?artnum=107451)
Setup the AEBS
With the network components powered down, set up the AEBS, using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the LAN port of the AEBS, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: Ethernet
- Configure: Using DHCP
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)
Once you verified that you can get Internet access for all of your computers, you should secure your wireless network. To do so, I suggest that you make these changes:
AirPort tab (optional)
- Create a closed network (checked)
Change Wireless Security
- Wireless Security: WPA Personal
Base Station Options - WAN Ethernet Port
- Enable SNMP Access (unchecked)
- Enable Remote Configuration (unchecked)
- Enable Remote Printer Access (unchecked)
Wireless Options
- Transmitter Power: 10%
Access Control tab (optional)
- + <add the computer(s) that will access this wireless network>

Hi i cant access to my house wifi but to all the others wifiS I can connect. I have restarted my iPhone and my home wifi. What should I do?

Hi i cant access to my house wifi but to all the others wifiS I can connect. I have restarted my iPhone and my home wifi. What should I do?

What make, model, and version WiFi router do you have?
Is the router firmware up to date?
What type of security is it running? WEP, WPA, WPA2 (WPA2 is recommended, WEP is completely insecure)
Do you have MAC address filtering turned ON? If so, have you added your iPhone MAC address to the permitted list in your router?

I got an 3gs iphone and i've updated to ios5 after this my wifi is unavible.how does it happend?

i got an 3gs iphone and i've updated to ios 5 after this my wifi is unavible.how does it happend?

well... what kind of wireless signal is your router pushing out?
WEP?
WPA?
WPA2?

ISE and WLC SRE module compatibilty matrix

Hi all,
We are running SRE module on router with code of 6.x release .Is there any compatibilty matrix available for ISE and WLC code to support CWA . because as of now , the wireless clients are not redirecting to the ISE login page.
Kindly suggest.
Thanks,
Regards,
Vijay

The doc is for wireless guest using CWA. For wired guest, I don't know since you can do wired guest from a WLC that supports it or from a switch.
Sent from Cisco Technical Support iPhone App

Wireless controller ha between wlc5508 and wlc 4402

We have 2 wlc: a wlc 5508 ( license 100 AP ) and wlc 4402 ( license 12AP).
We try to setup when 5508 down, 12 identify AP (important AP -Group A) will join 4402 and all other AP (not improtan AP -Group B)
wont joint wlc 4402.
First, all AP join wlc 5508, 2 WLC have same mobility group.
After that, we config 12 APs belongto group A have primary and secondary wlc, group B only has primary wlc.
When wlc 5508 down, some of APs of GroupA and some of APs of GroupB join wlc 4402. We test many times and we have differnet result each times.
is theare any way to resolve our problem?
Thanks.

Just to add, make sure that the WLC is running the same code, if not, then make sure the ap is supported on the code that is running on the 5508. The issue with mixed code is the ap will upgrade and downgrade very time they switch to a different WLC.
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
Sent from Cisco Technical Support iPhone App

HT1351 Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Sorry, I meant the letters look "faded" not faed.

Jabber for iPhone and iPad cannot receive calls

We currently have Call Manager 9.1.1 and Presence 9.1.1.
I am starting to use the Jabber Client for iPhone and iPad, but am having trouble receiving calls dialed to a particular extension.
If I can go settings for the iPhone Jabber client as an example, I am succesffuly connected to all accounts: IM, Phone Services, Voicemail, and WebEx.
When I go to the keypad, I can succesffuly dial internal extensions and make outbound calls to any numbers and they come accross as using my extension.
When calling the extension, my desk phone rings, but not the Jabber client.
Not sure what could be causing this issue to occur for Jabber not receiving the calls.
Thanks for any suggestions.
Paul Gaydos

Should still work. But would be good to check indial into jabber with the phone unplugged, just for testing purposes.
also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
Can you attach call manager traces when making a test call and attach to the case. Let us know the extension and device names you have used in the test, and a timestamp of the test.
thanks
=============================
Please remember to rate useful posts, by clicking on the stars below.
=============================

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

You can migrate a copy of the data to a new account, then delete the other person's data from each account. To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. You will create a new icloud email address with you turn Mail to On.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

We have three Ipads in our house. We have one itunes account with multiple devices like two Iphones and Apple TV. My question is about our three Ipads. How can I set up the imessaging and facetime on all three devices while only using one Itunes acct

Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
Ryan

There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer

Ive lost my apple ID for my ipod, now i have an iphone and i want to use the same apple ID for both can someone tell me how to do this

I have lost my apple ID for my ipod, now ive got a new iphone and i want to use the same ID for both, can anyone one tell me how to do this? ( i no my ID for the iphone)

Just use the same ID.
These may alos help:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

I currently have one iTunes account for my personal iPod Touch and for my work iPhone and iPad. Can I create a separate account for work and keep my current account for my personal use - on the same computers?

I have an iTunes account for my personal iPod Touch - have had for several years. When my work provided me with an iPhone and now and iPad 2, they all fall under my personal iTunes account. Is it possible for me to create a separate account for my work devices and apps, while leaving my personal account intact? I use both my compter at home and at work to sync occasionally.

A much simpler solution would be to go into Settings > Store and turn off Automatic Downloads

HT204053 I set up one apple id for icloud on my iphone and another apple id for ipad. I cannot use icloud to automatically sync the two.

I set up one apple id for icloud on my iphone and another apple id for ipad. I cannot use icloud to automatically sync the two.

How can I delete the incorrect apple id?

HT204053 I have one apple id for my iPad and a second apple id for my iPhone and laptop. I just want to use one apple id. How do I delete the apple id on my iPad and make it consistent with the other two devices?

I have one apple id on my iPad and a second apple id on my iPhone and laptop. I want to use one apple id for everything. I tried wiping my iPad and synching it with my laptop. The old apple id still remains on my iPad. I can't get rid of it. Help.

On the iPad open Settings/iCloud and delete the account using the button at the bottom. Once deleted log in using the other account. For iTunes Stores use Settings/iTunes & Apps Stores, tapp on the Apple ID at the top then sign out. Once done sign in using the other account. Once you are happy with the changes plug your iPad into your computer to update the backup.

Iphones and WLC - WPA

Similar Messages

Maybe you are looking for