Iphoto 5.0.4 version
2 problems:
1. when I edit a photo, it does not save any of my changes. Instructions state it's suppose to happen automatically after making the changes. Not so.
2. I lost (use the term lost loosely) all pictures in library. Called Mac support to assist me in retrieving them, and we were successful. It was an engaging technical evolution requiring both hands and a minimum of 5-6 fingers. Several months later, and I've lost all the pictures again. Contacted Mac support and instead of walking me through it, they sent me an email with the step to rebuild Iphoto for Mac 0s x 10.4 or later. I followed the steps and my library is empty. At least I had an empty box representing where the pictures were in the library prior to taking these latest steps.
Any help would be apprecitated in retrieving these pictures.
Also, would it be best to update to the latest version of Iphoto at this point.
Thanks.
Compt
Compt
While I do recommend updating iPhoto, this is not the point to do it.
You have a damaged library and until you have fixed that, all you will be doing is rolling the problem further on.
Both the issues describe are attributable to a damaged database file, and, absent a recent back up, the solution is to create a new library.
Option 1: Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Option 2: The process as described here: http://docs.info.apple.com/article.html?artnum=107947
When you have a working library is the point to upgrade.
Regards
TD
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this is my error message:
Iphoto cannot be opened because of a problem
check with the developer to see if iphoto works with this version of Mac OS X. You may need to reinstall the application.....
Process: iPhoto [3858]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.2.3 (9.2.3)
Build Info: iPhotoProject-629052000000000~2
App Item ID: 408981381
App External ID: 7243044
Code Type: X86 (Native)
Parent Process: launchd [263]
Date/Time: 2012-05-10 17:15:15.023 +0200
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Sleep/Wake UUID: 21C2B112-2C85-4553-B210-48667456CEC3
Interval Since Last Report: 30117 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: 592C054B-501B-488D-8469-34B95F94BABE
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
Referenced from: /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/Frameworks/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
Reason: no suitable image found. Did find:
/Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis : open() failed with errno=1
/Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis : open() failed with errno=1
Binary Images:
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0xfbf000 - 0x115fffb com.apple.geode (1.5.1 - 151.56) <96DB5B49-A0E9-31A6-B231-1342080D4982> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
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0x23ee000 - 0x2422fe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
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0x9bd0e000 - 0x9bd4affa libGLImage.dylib (??? - ???) <05B36DC4-6B90-33E6-AE6A-10CAA1B70606> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9bd4d000 - 0x9bd51fff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x9c8e9000 - 0x9c8f3fff libcsfde.dylib (??? - ???) <1EB83BCA-0A96-3A52-B99B-AD9B9E2A7568> /usr/lib/libcsfde.dylib
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Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
Memory Module: BANK 0/DIMM1, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD5000BEVT-00A0RT0, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2What a waste of space to paste the code.
Why not ask in the iLife > iPhoto forum where your question belongs. -
I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem" Check with the developer to make sure iPhoto works with this version of Max OSX. You may need to install any available updates or reinstall IPhoto.
I tried installing Iphoto it said it was downloaded successfully. I still get the error messafe, and can not open any photos of program, any suggestions?What version of iPhoto do you have on the Macbook and on the iMac? What systems are you running on the Macbook and on the iMac?
Does the message only refer to "a problem" or does it specify what it is?
Happy Holidays -
I have tried VERY unsuccessfully to install the new iphoto 9.2.3 update.
I have installed it several times both from the appstore and from Apple Support downloads...it says it has 'successfully updated' - then on opening iphoto, a dialogue box pops up and says:
iPhoto cannot be opened because of a problem.
Check with the developer to make sure iPhoto works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
Click Report to see more detailed information and send a report to Apple.
Insane...I have all my updates including Lion 10.7.3 why does APPLE KEEP SENDING BETAS AS A REAL PRODUCT?
Does anyone know how to copy over a backup from a twinned drive Backup? What files etc.
Thanks tons...Thanks Terence,
I did get it working finally...and your last advice was what I needed.
I am embarassed that I was an early adopter...SHOULD HAVE KNOWN BETTER and read the problems before creating some for myself.
This was an excercise in frustration, because of the obtuse division between the appstore and Apple Support downloads... it was a bit of a circuitous route...strange that with all the security reciepts and tracking that Apple goes to to prevent piracy... which Steve by his own admission used to build Apple...
Why aren't the server scripts smart enough to say…”HEY DUMMY you can't use this download because you purchased the last iPhoto upgrade from the appstore...and… DON'T WASTE YOUR TIME and precious data BUDGET downloading this gargantuan file which will eat 20% of your expensive 5Gb monthly data allotment!!!…and NOT WORK…only pretend to…and then foul your system….kill your productivity and turn your hair whiter…even worse than LION did.
I am just so antagonized by the inept scripts in recent installations that don't do a diagnostic before allowing installation that is going to corrupt things...I had less effort and frustration when I ran my ATARI with a MAC emulator...rarely lost any productivity to nonsense.
I AM TIRED OF BETAs dressed as products...designed and rushed out for Apple toys that once were tools of the creative trade...COREL...may still have a chance at a comeback if Apple keeps pumping out toys instead of the venerable tools we once adored as income enhancers. -
When opening the version of Iphoto i have an error message appears that says; You can't open your current iphoto library using this version of Iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto. What? If I can't open the current library using the latest version of iphoto, and I am asked to make changes the the newest version!!! I'm asked to run in circles chasing my tail...I had a new hard drive installed about 6 weeks ago. I am running MAC OS 10.5.8
What version of iPhoto do you have? If you're on 10.5 then you're not running the latest iPhoto
Any chance that the library was opened with another version?
Simplest solution will be to just restore from your back up. -
I just upgraded iphoto, but it is version 7.1.5 (and called iPhoto 8). Do I have to pay for iPhoto 9 in order to use photo stream?
To use Photo Stream, you will need iPhoto 9.2 at least. This is a major upgrade from iPhoto 7.1.5 and you will have to buy it.
See:
iPhoto and Aperture: Using Photo Stream
Regards
Léonie -
Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x. I have Mountain Lion OS X I have followed all the steps recomended by T Devlin in a previous discussionand reinstalle ILife but to no avail
To reinstall iPhoto you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the:
HD/Library/Receipts folder (10.5 and earlier)
or from the /var/db/receipts/ folder (10.6) .
or from the /private/var/db/receipts folder (10.7 or later)
Then install iPhoto from the source it came from originally. -
I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2. I am awaiting the upgrade discs for snow leopard and then to Lion for the iMac but is there a way to access my photos until this arrives?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
So, I updated my iPhoto to the new version and lost all the photos inside my events
How can I get all my photos back to my events? After updating iPhoto to its newest version all my events are there, but they are empty. How can I get them back?
The easiest way would be to get the backup library made just before you updated and try again. Other that that give this a try: make a temporary, backup copy (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
The iphoto 8.2.1 version runs in OS X 10.8.5?
the iphoto 8.2.1 version runs in OS X 10.8.5?
I changed my HD and I'm not able to install and run iphoto 8.2.1...That's because there is no 8.2.1. That last version of iPhoto 8 was 8.1.2.
What system are you running? What system came preinstalled on your Mac? You'll need to either use the disks that came with your Mac to reinstall iPhoto or an iLife 09 disk.
OT -
Can someone help me figure out how to get my iphoto open again. It says...Error message: "Iphoto can't be open because of a problem. " Message says, "Check with developer to make sure Iphoto works with this version of Mac OS x. Wouldn't update Iphoto when my husband was doing updates..
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
I cannot open iPhoto. The error reads: "You can't open your current iPhoto library using this version of iPhoto.
You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version."
But, I don't ever recall doing that, and I need to access my iPhoto. Anyone help?Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Hi there,
On my iMac from 2009 - 3,06 Ghz Core 2 Duo with Mac OS X lion 10.7.5 (11G63) I'm having the iPhoto (8.1.2 version) making auto-shutdown with no reason;
Does anybody know what shall I do with it ???
Regards,
Miguel Sim.Hello again,
Process: iPhoto [2771]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 8.1.2 (8.1.2)
Build Info: iPhotoProject-4240000~8
Code Type: X86 (Native)
Parent Process: launchd [141]
Date/Time: 2013-11-14 18:53:17.814 +0000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 106324 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 634 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 637A60DB-E15A-441E-BAAB-F21EF18FA1B6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000000cfbc000
VM Regions Near 0xcfbc000:
JS JIT generated code 000000000cfb4000-000000000cfbc000 [ 32K] rwx/rwx SM=PRV
--> mapped file 000000000cfbc000-000000000cfcc000 [ 64K] r--/rwx SM=COW /Users/USER/Pictures/*/*.jpg
TC malloc 000000000cfcc000-000000000d0cc000 [ 1024K] rw-/rwx SM=PRV
Application Specific Information:
objc[2771]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x9144ebe1 memmove$VARIANT$sse3x + 35
1 com.apple.ImageIO.framework 0x99396ca0 _CGImageSourceBindToPlugin + 300
2 com.apple.ImageIO.framework 0x99396b63 CGImageSourceGetType + 55
3 com.apple.CoreGraphics 0x939bdc4c CGImageCreateWithJPEGDataProvider2 + 166
4 com.apple.CoreGraphics 0x939bddc4 CGImageCreateWithJPEGDataProvider + 47
5 com.apple.iPhoto 0x001aa38e 0x1000 + 1741710
6 com.apple.iPhoto 0x0043d5a6 0x1000 + 4441510
7 com.apple.iPhoto 0x00448902 0x1000 + 4487426
8 com.apple.AppKit 0x9494f79d -[NSView _drawRect:clip:] + 3929
9 com.apple.AppKit 0x9494d7bc -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 2650
10 com.apple.AppKit 0x9494e193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5169
11 com.apple.AppKit 0x9494e193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5169
12 com.apple.AppKit 0x9494e193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5169
13 com.apple.AppKit 0x94947caa -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4817
14 com.apple.AppKit 0x94940bd9 -[NSView displayIfNeeded] + 1365
15 com.apple.AppKit 0x94945872 -[NSClipView _immediateScrollToPoint:] + 6543
16 com.apple.AppKit 0x94943e2e -[NSClipView scrollToPoint:] + 234
17 com.apple.AppKit 0x94a34137 -[NSScrollView scrollClipView:toPoint:] + 279
18 com.apple.AppKit 0x94a33efb -[NSClipView _scrollTo:animateScroll:flashScrollerKnobs:] + 1533
19 com.apple.AppKit 0x94a3711c -[NSClipView _scrollTo:animate:] + 62
20 com.apple.AppKit 0x94a370d4 -[NSClipView _scrollTo:] + 48
21 com.apple.AppKit 0x94a3709b -[NSClipView _scrollPoint:fromView:] + 107
22 com.apple.AppKit 0x94a37029 -[NSView(NSPrivate) _scrollPoint:fromView:] + 50
23 com.apple.AppKit 0x94a36fef -[NSView scrollPoint:] + 65
24 com.apple.iPhoto 0x001c08e4 0x1000 + 1833188
25 com.apple.iPhoto 0x001bff5b 0x1000 + 1830747
26 com.apple.AppKit 0x949d1508 -[NSWindow sendEvent:] + 9384
27 com.apple.AppKit 0x94969f77 -[NSApplication sendEvent:] + 4788
28 com.apple.iPhoto 0x00229973 0x1000 + 2263411
29 com.apple.AppKit 0x948fbb21 -[NSApplication run] + 1007
30 com.apple.AppKit 0x94b8cac5 NSApplicationMain + 1054
31 com.apple.iPhoto 0x00124b80 0x1000 + 1194880
32 com.apple.iPhoto 0x00003172 0x1000 + 8562
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9982ab5e __select_nocancel + 10
1 libdispatch.dylib 0x9c80bcbd _dispatch_mgr_invoke + 642
2 libdispatch.dylib 0x9c80a853 _dispatch_mgr_thread + 53
Thread 2:: Dispatch queue: CFPreferences Background Sync Queue
0 libsystem_kernel.dylib 0x9982a71e __open_nocancel + 10
1 libsystem_c.dylib 0x914c643d _gettemp + 554
2 libsystem_c.dylib 0x914c65df mkstemp + 32
3 com.apple.CoreFoundation 0x9685fc06 -[CFXPreferencesPropertyListSourceSynchronizer writePlistToDisk] + 1366
4 com.apple.CoreFoundation 0x968243a3 -[CFXPreferencesPropertyListSourceSynchronizer synchronizeAlreadyFlocked] + 595
5 com.apple.CoreFoundation 0x968240fa -[CFXPreferencesPropertyListSourceSynchronizer synchronize] + 522
6 com.apple.CoreFoundation 0x9686750a __-[CFXPreferencesPropertyListSource synchronizeInBackgroundWithCompletionBlock:]_block_invoke_1 + 122
7 libdispatch.dylib 0x9c809fbd _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x9c80b943 _dispatch_queue_drain + 224
9 libdispatch.dylib 0x9c80b7e8 _dispatch_queue_invoke + 47
10 libdispatch.dylib 0x9c80aff0 _dispatch_worker_thread2 + 187
11 libsystem_c.dylib 0x91478b24 _pthread_wqthread + 346
12 libsystem_c.dylib 0x9147a6fe start_wqthread + 30
Regards,
Miguel Sim -
My iphoto says that my version is not the latest version so I can't use it.
I had to partition my hard drive and to do that I had to reinstall the hard drive because the boot camp was not working properly. I backed up all of my stuff however, I do not think I used the time machine because I have had to go back through and redo all of my computer.
My iphoto though would not open and was telling me that there was an error. I sent a message to apple numerous times and tried to relaunch but nothing happened. I do not have the iLife disk but I have the disks that came with my computer and I reinstalled the applications.
Now my computer will open iPhoto but tells me that it "You can’t open your current photo library using this version of iPhoto. You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto."
Can anyone help me? I need to have my photos on my computer for my architecture and art classes. I got this laptop not even a year ago.Welcome to the Apple Discussions. Did you bring back your original User/Library folder with the Preferences folder inside? If so then delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder and try launching again.
If that doesn't help see if you can launch iPhoto with the Command+Option keys depressed to rebuild the library. If so select the last three options.
Click to view full size -
I cant open my current iPhoto library using this version (8.1.2) of iPhoto
I recently (August 2014) bought a new macbook pro with OS X Maverick 10.9.4 and I have an old white macbook with OS X 10.7.5. I went to the apple store to transfer all of my data from my old mac to my new mac. Everything synced except for my photos in iPhoto, which I had alot of. The people at apple sent me home with cable cords to try syncing my iPhoto again but when I got home to open my iPhoto on my old mac, the app gave me a message that had the title "You can't open your current photo library using this version of iPhoto" and with the subtext "You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto." The message gives me a 'quit' button and that's it. My time-machine also doesn't work (which is a whole different story) so I can't use that to get to my iPhoto. I'm not sure if purchasing the new version of iPhoto on my old computer will work because I'm not sure if it will have all of my old photos in it that I need to access. I just really want my old iPhoto back with all my wonderful pictures
Connect the two systems together and drag the iPhoto library over from the old system to the pictures folder of the new system and launch iPhoto on the new system
LN -
iphoto upgrade issue
hi all, trying to upgrade from iphoto 9/ 8.2.1 too 11. i do the usual routine of upgrading and it take me through to the app store, where i select the version i want, i then get told once i hit the upgrade button that there is a version installed and then it quits . not sure if this is standard behaviour and i need to run the unistall on my current version or there is somthing missing somwhere in my config. any help apreciatedMove the application to the Desktop, go back to the App Store and try purchasing again.
OT
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