IPhoto 6.0.5 can't import from Canon PowerShot A540

iPhoto 6.0.5 has a problem importing photos from a Canon PowerShot A540. The Import display comes up, then disappears then reappears, etc.. This error message appears every time on the console:
PTPCamera(271,0xa000cfc0) malloc: * Deallocation of a pointer not malloced: 0xa1b1c1d3; This could be a double free(), or free() called with the middle of an allocated block; Try setting environment variable MallocHelp to see tools to help debug
Anyone else see this?
20" iMac, 2 GHz Intel Core Duo Mac OS X (10.4.7)

Here are some questions for you about your situation:
Do you get an icon on the desktop when you plug the camera in?
Do you have a USB card reader you could try in an attempt to isolate the camera as the cause of the problem?
Have you tried this on another computer?
Have you tried this on another user account on your computer?
What brand SD card do you have in the camera? (knock off brand memory can sometimes be problematic)

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Hi
May be You find help in my list.
*NO CAMERA or A/D-box*
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
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Camera
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• Some Cameras has a Menu where You must select DV-out to get it to work
• Camera connected to "charger" (mains adaptor) - not just on battery
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
*Other ways to import Your miniDV tape*
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
*No Camera or bad import*
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that halps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
Yours Bengt W

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For the annoying start-up message:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Import' or 'Importing'.
Drag it to the Desktop. *Make no other changes*.
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Anyone know if this DocumentsToGoXCM.plugin is related to the DocumentsToGo program for Palm PDAs (which I have)?
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And why would it be involved with iPhoto?
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Can you import from it there?
Regards
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