IPhoto and iMovie can't update

OK, so, in 2011 I think, my grandparents bought two MacBook Pro 13" laptops... Last year, they gave one of them to me, as my grandpa couldn't use his any more. Recently I realized that I hadn't been updating my software (hadn't used a Mac in forever before that) and ran updates through the app store. Everything went through ok except for iPhoto and iMovie. They ask me for my grandma's Apple ID password, which of course I don't know. I finally asked her today, and she said that not only does she not know the password for the Apple ID associated with the apps, but that the ID doesn't even exist any more! Is there any way to release those apps from her ID and assign them to mine so I can update them?

The issue is that neither of the Macs being sold in 2011 came with the Mac App Store versions of the iLife apps. But it is important to know which Mac it is and which iLife apps that you have installed.
To know the Mac model, go to the Apple menu, choose About This Mac and then choose More Info... What model and year is listed?
What is the version of iPhoto, iMovie and GarageBand that is installed?

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HT201364 I upgraded my MacBook Pro with Lion (but with iphoto 9.2.1) to Maverick and now I can't open iphoto and I can't update either

I upgraded my MacBook Pro with Lion (but with iphoto 9.2.1) to Maverick and now I can't open iphoto and I can't update either - can anyone help please?

Download the iPhoto upgrade from the App Store. It should be free.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

IPhoto and iMovie won't update. Repeated Thunderbolt update req.

Hi,
Since downloading Mavericks last night:
1.) Both iPhoto and iMovie updates fail to download- they get to almost halfway and then an error pops up that it can't be completed.
2.) Additionally, I am getting a repeated Thunderbolt firmware update 1.2 no matter how many times i update and restart.
Any help would be greatly appreciated!
Thanks!

I was trying to update iphoto 9.4.3, through the app store. then this message comes up
you have updates available for other accounts
to update this application, sign in to the account you used to purchase it.
i'm the only one on my mac. i only have 1 itunes account so it has nothing to do with any UserID issue. i tried reindexing spotlight. This has been an issue for about a month now. Then i deleted iPhoto app and securely emptied the trash. All my software was in my macbook pro when it was shipped to me Feb. 2011. These are the two software, in question. iMovie is giving me the same message now.
apple software - iWork 065-7672 no iWork preinstalled
apple software - final cut exp 065-7674 no final cut express (from my Apple receipt)
I hope I gave you all the answers you need to help me, Thank you, TD

IPhoto and iMovie won't update

I have a refurbished Macbook Pro and when I try to update iPhoto and iMovie it says To update this appliction, sign into the account you used to purchase it. I have only had one apple ID. Does anyone know how to sort this out so that I can update these 2 apps. Thanks

if you purchased it within the last 90 days:
For Mac and iPod support, please call 00800 7666 7666. Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support - one support incident per iPod and unlimited incidents per Mac.

IPhoto and iMovie won't update on my MacBook Pro OS 10.8.3

I have a MacBook Pro, s/n W8******AGZ, running OS 10.8.3. Ever since the last update of 10.8.2 I've been having problems updating my iPhoto software. Now, just recently, iMovie won't update either.
What is an Apple community guy supposed to do now??? Please anyone with easy to do answers?
<Edited by Host>

I was trying to update iphoto 9.4.3, through the app store. then this message comes up
you have updates available for other accounts
to update this application, sign in to the account you used to purchase it.
i'm the only one on my mac. i only have 1 itunes account so it has nothing to do with any UserID issue. i tried reindexing spotlight. This has been an issue for about a month now. Then i deleted iPhoto app and securely emptied the trash. All my software was in my macbook pro when it was shipped to me Feb. 2011. These are the two software, in question. iMovie is giving me the same message now.
apple software - iWork 065-7672 no iWork preinstalled
apple software - final cut exp 065-7674 no final cut express (from my Apple receipt)
I hope I gave you all the answers you need to help me, Thank you, TD

Iphoto and iMovie will not update

i cannot update iPhoto or iMovie on my mac mini 2012 with yosemite this seems to happen anytime the IOS changes what is the deal

Open the Mac App Store, sign into your account (Store menu), go to the Purchases pane, accept any apps listed there into your account.

Different apple id shows for updates on mac for iPhoto and iMovie

Hi, on my Mac there are two updates available for iPhoto and iMovie however the update requires me to use my old apple ID which I no longer use. I have checked iTunes, iCloud and the App store and my current apple ID is used for all of them. I don't understand why my old apple ID keeps showing up, I can't sign out of it because it doesn't give me that option.
I'm really confused, please help me out!!!

Those applications have the old Apple ID stored inside them. It can't be changed without deleting them and then redownloading them from the desired Apple ID; in the case of preloaded applications, you may also need to contact Apple. This can be done by going to the Mac App Store main page and clicking on Support under Quick Links.
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HT1338 Can't update my iPhoto and iMovie! Always pop up a window says "you have updates available for other accounts; To update this application, sign in to the account you used to purchase it."

How could I update my apps with my only apple account?

I had this issue too after installing Mountain Lion (like others in the thread, I also just have one account/ID). The Spotlight fix didn't work. I ended up uninstalling iPhoto and iMovie and purchasing them from the App Store, hoping I'd be able to claim a refund later. It got rid of the update messages fine, but it's harder than I expected to find somewhere to ask for a refund. I can't enter a Taiwan number to call on the support site.
This is my first Mac - what with this and the ML battery bug, things aren't going as smoothly as I expected.

Can't update my iPhoto and iMovie! Always pop up a window says "you have updates available for other accounts; To update this application, sign in to the account you used to purchase it."

Ive tried everything suggested in other discussions...im hopeless!!!! where can i email apple to ask for help!!!!! please!!!!!! their hotlines back in manila doesnt work too!!!!

thanks ...but my apple ID is ok...i justcan't update my iMovie garageband and iphoto...asking me to enter my apple ID which i only have one and the one i used when i bought my mac brand-new (so no other appleID) tried doing what people in discussion suggested... even erased my garageband to try and reinstall it..now i have to pay for it!!! i badly need to update my iPhoto and iMovie as i have some projects

I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

This is the iphone support forum. please ensure you post in the correct location

HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

I can't update iPhoto and iMovie. Says that download is corrupted.

I too have the same problem. Trying to update iphoto and imovie. Tells me download is corrupted and to try again later. Been going on for some time now. Tried updating one at a time, but no difference. I have the permenant number "3" on the apple store logo.
iphoto, imovie and kindle. Unable to update!!

I can't get into iPhoto or iMovie since I update to Mavericks and can't update Them either. How can I get updated so I can get in to IPhoto?

I can't get into iPhoto or iMovie since I update to Mavericks and can"t update IPhoto and IMovie either. A message pop up stating that under this ID I didn't buy it or purchas was canccelled. What is that?

Please take each of the following steps that you haven't already tried until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service.

Can't update preinstalled iPhoto and iMovie Apps.

Hi,
Finally converted to Mac for the first time upon receiving a shiny new Macbook Pro yesterday morning, however I have encountered a slightly annoying problem already.
I have notifications in the App store to say that iPhoto and iMovie need updating. These came preinstalled on my new MBP. When I try to update however, I get an error message asking me to sign up to the account from which I purchased them.
I did look on this forum and saw that this is a common-ish problem, and that usually a fix can be found in instances where these Apps are pre-installed by going into the purchases tab on the App store and 'accepting' the iLife Apps. However, when I click that tab I'm told I haven't yet purchased anything. When I go into System Pref. and Users, my admin account is linked to my Apple ID there, so I can't see why the preinstalled Apps are not showing up on my purchase record so can 'accept' them and thus update.
As I'm new to Mac I just thought I'd post here in case I'm missing something pretty basic that would solve this issue, if not I'll get in touch with Apple.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Since you are new to Apple, have you ever actually established an iTunes/Mac App Store account with this Apple ID and/or made a purchase with it?

HT2476 I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
Caveat to the above.
If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them.

Can't update iPhoto and iMovie.

I recently purchased a Macbook Pro Retina, and once everything was set up, the Mac App store tells me I have updates for iPhoto and iMovie. However, when I tried updating them, I get the follwong message: You have updates available for other accounts. To update this application, sign in to the account you used to purchase it.
I only have one iTunes account for the past several years, and I just bought this laptop. Anyone have any solutions?

Might be pirated apps...
Try the suggetion here > “You have updates available for other accounts” bug
If that doesn't help, report the issue to Apple using the email form here > Mac App Store - Contact Support

IPhoto and iMovie can't update

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