IPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick
iPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick.
And yet to download the app you clicked on a button that told you that the app would be 790 rupees for you.
The iLife apps and the iWork apps are only free when you qualify to get them free. And when you get them free the buy button to download them says free. When the buy button has a price on it, that is how much you will pay for the app.
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Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.
iTunes Customer Service is an online service unless they feel they need to call you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advanceHi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
Has your debit/credit card been charged for unauthorized APPLE Itunes purchases? How do you find out who used it?
Max OSX 10.6.8, iTunes 11.1
I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
Hope this helps. -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
Trying to change the date my credit card is charged for my creative cloud
trying to change the date my credit card is charged for my creative cloud
You would have to contact Adobe Support directly to see if that is possible. It might require cancelling and opening the account on the desired date.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
When i am on the part which asks us to put in our credit card and the list? thanks if you help (;
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
My credit card got charged twice for the same subs...
I just renewed my unlimited world subscription. But for some reason, Skype subscribed me twice, meaning my one account has two same subscriptions, and my credit card was charged twice. Would you please cancel one and refund me? It just doesn't make sense at all to have two same susbscriptions in one account. So rediculous. Please respond. Thanks.
pandaw wrote:
Skype subscribed me twice,
Hello and welcome to the Skype Community.
I can see that in your account. please contact Skype customer service to request a refund.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
This is a question,The pop up says there's a billing issue with one of my purchases of apps that all where free to download I can't update also any of the very few free Apps I have
Bigbenfromny wrote:
...The pop up says there's a billing issue with one of my purchases ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am getting debits on my credit card from I tunes for apps which I have not used or downloaded . Can someone explain why .
Also how do i. Stop the auto debit of my card on I tunesSorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
Is this intentional or should I get help on the matter
The card which was on the account at the time of purchase should be the one charged - has he checked the card's statement ? I think the 'credit card' text on the receipt just means that the purchase was charged to the card on the account, it doesn't necessarily that it was a credit card.
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The new menu bar is all boxy looking and I want the old style back that looked like this http://images.six.betanews.com/screenshots/1100800989-1.png
Also every time I visit a new page it makes it really small so that I have to zoom in to see it which is annoying because before I downloaded 5.0 it was fine.
My computer is a toshiba laptop and I am using windows vista.Your original had tabs on top, the current one does not. Also I note a dark background, is that some none default theme or persona, or a side effect of system display changes ?
I have noted others comment about pages needing zooming, no idea why that happens on some sytems, possibly something to do with the font changes.
I do not notice much difference between versions screenshot attached Firefox 4 and Firefox 6.0a2 open adjacent to each other. -
what can I do for apps that are no longer want to work while other stel using it just fine?
Yes....always a good idea to say what you've already tried! Have you actually tried what I suggested though? If that doesn't work, the only other suggestions are deleting the game and reinstalling, or contacting the game developer.
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