IPhoto shows an exclamation mark inside a triangle when trying to view the image

When trying to access the photos, a triangle with an exclamation mark pops up and I am unable to drag or view the photo.
The triangle looks like this

That means, that iPhoto is unable to access the original image files. Either the original files are missing, or your iPhoto library is corrupted.
What happened, before this problem first occurred? Did you update or upgrade software? Run any cleaning application? Move your iPhoto library to a different location? has the size of your iPhoto Library changed? Is your iPhoto Library still large enough to hold all the photos? Which version of iPhoto and MacOS X do you have?
Before you try anything else, make a backup copy of your iPhoto library, but don't overwrite any recent backup you currently have.
After you made the backup copy, try if the iPhoto Library First Aid Tools can reestablish the connection between the thumbnails. To run the First Aid Tools, hold down the key combination alt/options and command while launching iPhoto. Keep holding down the keys, until you are seeing the First Aid panel. Then select "Rebuild Database" from the panel.
If that does not help, try "Repair permissions" as well. Then post back with more details.

Similar Messages

IPhoto show a exclamation mark instead of the picture

Hi all folks,
iPhoto 8.1.2 (iLife '09) show an exclamation mark only, instead of the picture. The thumbnail overview shows the picture and in the edit mode I got the picture too. All the time I open the picture with Preview, I got the picture, but iPhoto can't. In general I have no problems with iPhoto, all pictures are shown.
My question, does someone know where the exclamtion mark (a black exclamation mark in a white circle) came from.
Thanks for any help,
Lutz

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I cannot pull up pictures from iphoto. I see them but when I click on them, I get an exclamation mark inside a triangle

I cannot open pictures from iphoto. I see them but when I click on them, I get this exclamation point inside a triangle

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

how can i change the email from previous owner of the computer to mine?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

My pictures will not open. When I click on them they only display a grey triangle and an exclamation mark inside it.

I know how I messed it all up.
I opened up Finder from the bottom dock and saw all my files including pics. Trying to free up as much space as possible on my pc I selected all and then deleted it. I thought because it is all in iphoto ,deleting it from Finder will not take it off everywhere. Later on I emptied the trash. When I finally realised that I had messed up I just went back on Time Machine and restored.
Now I can see what looks like all the files again it is there in Finder but when I try and open the pics in iphoto it simply shows a grey triangle with an exclamation mark in it?
I tried dragging them all into my iphoto from Finder but it said I do not have enough space.
Please help I am new to Apple.

1 - NEVER make any changes of any sort tot he content or structure of the iPhoto library using the finder - there are no user servicable parts in it
2 - what did you restore from Time Machine? and how did you restore?
3 - how much free space do you have on your hard drive?
LN

I have many photos that are visible as thumbnails in the Pictures Library, however when I try to open them in a big screen they show a back screen with an exclamation mark in a triangle. What does this exclamation mark mean ?

I can see my images in the libarary as thumbnails but when i try to edit/email some of them become Exclamation Marks in a triangle.
What does the exclamation mark mean and how to i retrieve the photo

The exclamation make is an indication that iPhoto has broken the file path to the original photo.
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

When I click on Firefox it opens with a box that says "Foxfire is installing your updates and will start in a few moments-. " then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be install

When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
== This happened ==
Every time Firefox opened

If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

Why does an exclamation mark in a triangle icon pop up whenever I try to blow up a thumbnail of one of my photos in my IPhoto. It's driving me crazy! Please help!

Hello there,
I need to know why the icon of an exclamation mark in a triangle pops up whenever I try to enlarge any photos on IPhoto 11. The thumbnails are all there but I cannot blow them up to full (or even half) size. It is driving me crazy so I woud apprecaite any help I can get.
I'll admit to being a complete luddite when it comes to computers (Mac or otherwise) so I'll thank any of you that help in advance for your patience!
Regards,
Adrian

That means the file path or link to the original file has been broken. Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Every time I click on a photo in Iphoto a big exclamation mark appears

So I recently went on vacation and took tons of photos/videos from my Iphone. When I got back home I uploaded them all to Iphoto and when it asked if I want to keep my photos or delete them I accidentally clicked delete. The problem though is that now when I try to sync that specific album it won't go, and when I click on one of the photos from Iphoto a big exclamation mark appears. It also won't let me email or move anything from that album. PLEASE HELP ME!!! I really want some of those photos on my phone!!

That symbol turns up when iPhoto can't find the original photo.
Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.

HT1711 What does the exclamation mark inside the circle mean? And how can I get rid of it?

Well i have over 1,000 songs on iTunes and I have an iPod Nano I would like to restore it with all those songs, only 30 of the songs restored. After that an exclamation mark insid a circle pops up right beside it, I click on it and it says "Could not be used because the original file cannot be found. Would you like to locate it?" I click 'Locate' and I find the song but then it just brings me back to the rest of the songs. I cannot play or restore the songs with the exclamation thing. I have tried several times, it still doesn't seem to work.

I think you're confusing restore with sync?
! means that your library can not find the original music file at its last stored location. It is possible this was removed, or deleted. Is the ! happening on your iTunes library on your desktop? If so, did you move anything wrong? Can you manually try to find that song located on your desktop?

I'm finding that songs that I have imported to Itunes are suddenly showing with "Exclamation" marks and Itunes tells me that the original file cannot be found. When I tell it to locate the file, it can't do it.

I'm finding that songs that I have imported into Itunes and played before are suddenly showing an"Exclamation" mark and Itunes tells me that the original file cannot be found. When I tell it to locate the file, it can't do it. I went to the Itunes help for locating files, but that still won't do it. It seems that somehow they are getting deleted, but not by me that I know of.
Can anyone help me?

Maybe you rename it. Somehow the path to the songs have changed if not deleted.
In Finder go to "Macintosh/Users/username/music/iTunes/iTunes Media/Music" that's where all your songs located so if those songs are not there you get an exclamation mark. You can delete those entries in iTunes and re-import again.

Since the Nov update about a third of my songs have a circle with an exclamation mark inside it. These song will not play on my computer. I reload with my own cd collection, it works for a while then the same thing happens. Message says "Song could not be

Since Nov update about a third of my songs have a circle with an exclamation mark inside the circle. These songs will not play on my computer. Message says "The song .... could not be used because the original file could not be found. Would you like to locate it?" I have reloaded these back onto itunes with my own CD collection. They work for a short while, then the same thing happens. I don't know what is causing this or how to fix it.

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

My iPhone 4s keeps showing more space being used for photos than i have - i have deleted cache folders, unselect and reselect in iTunes and nothing appears to work my iPhone still shows 6.5 gig use of photos when i only have the camera roll listed

my iPhone 4s keeps showing more space being used for photos than i have -
i have deleted cache folders, unselect and reselect in iTunes I read one post
where they said keep syncing and in a couple days it would correct itself, that
hasnt happened. I have see others have the same issue but no solution and nothing
appears to work my iPhone still shows 6.5 gig use of photos when i only have the camera roll listed

i thought the photo stream only holds 1000 i usuaaly take each month and save them to iphoto but if thats the my ipad should say the same amount and it doesnt - it shows 2.5 gig which is correct for iphoto. and i havent ever had that much but if for some reason icloud has that much saved how do i delete and again if it does why doesnt ipad show that amount _ HELP!

On images that are long and narrow horizontally, iPhoto truncates them and automaticall crops off part of each end of the image. How can I make it stop?

On images that are long and narrow horizontally, iPhoto truncates them and automatically crops off part of each end of the image. the thumbnail has a jagged, serrated edge at both ends. How can I make it stop?

Then I do not get your problem - you can import the photo - you can find the photo and you can edit and save the photo - what more do you want?
By defination thumbnails are small images to help you find the large image - the large image is fine and you can find it fine - and you know it is only showing part of the image because of the "jagged ends"
If you think think that iPhoto should display long thumbnails suggest to Apple - iPhoto menu ==> provide iPhoto Feedback
as to your digital photoframe - contact them - in general gital photos frames display one and only one aspect ratio and any photo that is not in that aspect ratio will be modified to display - either cropped to the proper size for the frame or have 'White" space added to fill the frame - that function is totally controled by the Digital Photo frame and any otptions you have will be in the manual or on the support web site for the frame - to put it in old film terms - you can not put an 8x10 print in a 5x7 frame unless you cut the photo down (or a 8x15 photo in an 8x10 frame either)
LN

IPhoto shows an exclamation mark inside a triangle when trying to view the image

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