IPhoto won't install on iPhone 5. The app keeps saying that it is "installing"
I have an iPhone 5 and loaded iPhoto but the app did not install properly. On the phone it keeps saying "installing"
Did you get a receipt for the purchase in an email? My receipt took several days, but if you don't get a receipt then the purchase never went through. You'll have to try again.
Similar Messages
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i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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I have an ios 6.1.6 ipod 4 and the imessage app keeps saying that the messages wont send even though im on wifi ive tried resetting the network settings and signed in and out is it because of the ios that the app isnt working?
Hi Marius,
If you are having an issue with being unable to send from the Messages application on your iPod touch, I would suggest that you troubleshoot using the steps in this article -
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
The App Store say that my payment method is declined why and it was ok before
The App Store say that my payment method is declined why and it was ok before
Apple doesn't answer questions here. Everyone here is a user so we wouldn't know about why there is an issue with your account. If it is a bank card, then you need to check with the bank.
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I don't have the latest ipod touch and therefore can't download the app '12 days of christmas'. The app details say that you don't need to use a device and that you can "download the gifts from your computer". How do I do this, as I know its not possible to diretly use an app on a computer?
Thanks
ChrisGo to the Purchases Tab in the App Store and Accept the apps.
Then you'll be able to update them.
Regards
TD -
I cannot download any applications from apps store. When i enter the required information to get the app, it says that my post code is inaccurate. i am from the caribbean but i have purchased my ipod in the US. I have entered a US postcode where i stayed as well and it failed also.
You can ONLY use the itunes store of your country of residence.
You cannot use another countrys itunes store. -
Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?
Hi,
We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch. -
I am trying to download an app that needs 501 MB and my iPod has over 1 GB, but the App Store says that I do not have enough memory left.
Do you have a question?
That sounds right.
Most apps require more than double the size of the app available in order for installation.
Make more room. -
I upgraded from leopard to snow leopard. now iTunes won't recognize my iphone, and the upgrading the software keeps crashing.. help!!
Mountain Lion is OS X 10.8
10.6 was called Snow Leopard.
To use iTunes 10.7 the following is required:
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Do you use iTunes Match?
That way all of your songs would be matched with the master song on the iTunes servers independently of iTunes on your Mac or PC...
Look here for further information: http://www.apple.com/itunes/itunes-match/ -
When I tried to install ios5 to my iphone 4 the error message said that my firmware was not compatible, How do I fix this?
Update iTunes to the latest version (10.7).
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HT4623 how do i update my iphone 3gs as it keeps saying that 4.2.1 is the right update which its not
how do i update my iphone 3gs as its got 4.2.1 and its saying that it is the right updatee but its not
To expand on the 1/2-answer that Diesel gave;
The first thing you should look into is which version of iTunes you have. If you're not running iTunes 10, then you're not going to be able to update your phone past iOS 4.2.
Depending on what kind of system you're using, there are several reasons why your iTunes may be out of date:
In the Mac world, if you're not running a version of OS/X newer than 10.5.x (Leopard) then iTunes won't upgrade to the latest version (10). If you have a pre-2006 G-series processor Mac, you're pretty-much stuck at 10.4.x (Tiger) or lower and, sadly, Apple/iTunes doesn't support those machines any more. If your Mac is newer than 2006 but older than 2008, you'll likely be stuck at finding a copy of Snow Leopard (10.6.x) and you need to see your local Apple service provider to see if they can get you updated.
If you're running a Windows workstation, I believe that any Windows machine that's still running XP patched to Service Pack 2 or later should still be able to install and use iTunes 10. The system requirements can be found on the iTunes download page. If for some reason your iTunes has stopped doing its updates (or won't do them) you'll probably need to re-install iTunes. Installing over-top of the old iTunes should work and you won't loose any of your data - however, just in case, you should back-up your computer prior to making any significant changes to the software.
Now, Diesel also made the assumption that you may only have a 3G phone and not a 3Gs. To verify this not the case, plus for anyone who may be reading this and has any doubt, this link will help you identify your phone. iOS 5 and later does not support phones older than the 3Gs, and its unlikely that your cellular service provider will for very long either.
Good luck. -
My rue la la app for ipad stopped working. I deleted the app and tried to reinstall it, it is no longer available in the app store and when I research it on safari and find it when i try to install it says that it is not available in the us store. What is that all about?
My app did the exact same thing. It is still unavailable on the App Store and when Rue La La's site directs you to download their app, the "not available in the U.S. message appears. This happened to me last night. The app wasn't working, I deleted it and was just going to reinstall but was unable to find the app. I figured it was some glitch but I have tried multiple times this afternoon to no avail.
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HT4623 Why can't I install any apps keeps saying that my session has timed out
Why can't I install any apps it keeps saying my session has timed out
Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone.. -
I then tried to uninstall Mozilla 4.0 and it keeps saying the same thing that I need to close firefox before I can continue, but it is closed. I have no browsers open and it still will not allow the uninstall or the install.
No iPod touch is capable of running both iOS 4.2 and 7.1.2, and you appear to have a second generation iPod touch, which can't be updated past 4.2.1.
(110784) -
it will not let me redownload my free apps and it says its is no longer available but it still is
what should i do?Make sure that your Apple ID is up to date by going to "Apple ID" on a Apple website, answer your DOB, security questions.
Create a new password for Apple if necessary.
**Game Center, iCloud, iTune must have the same ID and the password.
Then on the setting on your phone, go to "General", scroll down and make sure that "Restriction" is OFF.
Go to Apple app.... you should be able to reload the app.
I just followed the instructions on "support.apple.com"
Good Luck!
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