IPlayer no longer loading / playing
Two weeks ago my iPlayer connection from the Goodmans set-top box suddenly decided not to 'play'. I went through the usual sequence of a power off/on reset of the TV, set-top box, HomePlug adapter, BT HomeHub router
All other connections in the house, both wired and wireless work OK
Connected to the set-top box and loaded the iPlayer option, chose a film to view, it went off to say loading but hung
Gave it a day or so and tried again no joy
(Couldn't have anything to do with the BT router could it? - everything else was working as before)
So process of elimination started ................
1. Replaced Goodmans set-top box (3 years old) with Humax 'Smart' Freesat box - extravagent but justified as it turns my TV into a 'Smart' TV. Connected up the new box, verified an IP address via DHCP, clicked on iPlayer, picked a programme to download, response - loading .........................................................................................
2. So not the set-top boxes giving problem
3. Swapped HomePlug unit with another on which I knew was working e.g. passing packets including a video stream from an IP camera - no joy
4. Plugged my laptop into the HomePlug adapter and ran iPlayer application from the BBC web site - chose a film to download to watch - perfect reception, no problem with it running over the network from the laptop
5. I decided to eliminate the HomePlug connection by plugging in a Cat5 cable directly from the 'new' set-top box directly into a lan port on the BT router - messy but last option of elimination process
6. Ran up iPlayer, via the TV and 'new' Smart set-top box, chose a film to watch, loading .................................
7. Must be the high performance, state-of-the-art, BT router. Ran diagnostic checks, all looked OK. The Humax set-top box was there along with a PC, laptop, IP camera and various mobile phones. I did notice that a couple of times the Humax set-top box disappeared off the network plan while the PC (both connected on the HomePlug network) stayed on consistently
8. Last resort (should have done it in the first place) - check the firewall
9. Guess what, the BT router's firewall has decided 'out of the blue' to block any packets relating to iPlayer or ITV player
"15:04:27, 26 Dec
OUT: BLOCK [9] Packet invalid in connection (TCP 192.168.0.4:42854->83.222.237.181:443 on ppp1)"
10. It doesn't block packets from my laptop that I plug in to the HomePlug adapter port so why is it blocking the request packets from the set-top box?
11. So thats two set-top boxes from different manufacturers that it rejects
Same as me!
Goodmans freesat box, bt Homehub 5.
Thanks bt. No iplayer over Christmas, and still not working.
Not to mention the 2 hours of my valuable time trying to find the cause.
No replies apart from this one.......
WELL DONE BT!!!!!
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Hardware:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version: 1.9f4
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Network:
Bluetooth:
Type: PPP (PPPSerial)
Hardware: Modem
BSD Device Name: Bluetooth-Modem
Has IP Assigned: No
IPv4:
Configuration Method: PPP
IPv6:
Configuration Method: Automatic
Proxies:
Proxy Configuration Method: Manual
Exclude Simple Hostnames: 0
FTP Passive Mode: Yes
Auto Discovery Enabled: No
Built-in Ethernet:
Type: Ethernet
Hardware: Ethernet
BSD Device Name: en0
Has IP Assigned: No
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
Proxies:
FTP Proxy Enabled: No
FTP Passive Mode: Yes
Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
RTSP Proxy Enabled: No
SOCKS Proxy Enabled: No
Ethernet:
MAC Address: 00:17:f2:d4:e8:98
Media Options:
Media Subtype: Auto Select
Built-in FireWire:
Type: FireWire
Hardware: FireWire
BSD Device Name: fw0
Has IP Assigned: No
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
Proxies:
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Exclude Simple Hostnames: 0
FTP Passive Mode: Yes
Auto Discovery Enabled: No
Ethernet:
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Media Options: Full Duplex
Media Subtype: Auto Select
Software:
System Software Overview:
System Version: Mac OS X 10.5.3 (9D34)
Kernel Version: Darwin 9.3.0
Boot Volume: MacintoshHD
Boot Mode: Normal
Computer Name: emeldi
User Name: Mike (mike)
Time since boot: 1 day9:05
ATA:
ATA Bus:
MATSHITADVD-R UJ-85J:
Capacity: 423.4 MB
Model: MATSHITADVD-R UJ-85J
Revision: FCQ5
Serial Number:
Removable Media: Yes
Detachable Drive: No
BSD Name: disk1
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Mac OS 9 Drivers: No
Partition Map Type: Unknown
S.M.A.R.T. status: Not Supported
Volumes:
SPORE:
Capacity: 368.7 MB
Media Type: CD-ROM
Writable: No
File System: ISO Rockridge
BSD Name: disk1s0
Mount Point: /Volumes/SPORE
Volumes:
disk1s0:
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Media Type: CD-ROM
Writable: No
File System: ISO Rockridge
Audio (Built In):
Intel High Definition Audio:
Device ID: 0x83847680
Audio ID: 23
Available Devices:
Headphone:
Connection: Combo
Microphone:
Connection: Internal
Speaker:
Connection: Internal
Line In:
Connection: Combo
S/P-DIF Out:
Connection: Combo
S/P-DIF In:
Connection: Combo
Bluetooth:
Apple Bluetooth Software Version: 2.1.0f17
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emeldi:
Address: 00-17-f2-be-d3-95
Manufacturer: Cambridge Silicon Radio
Firmware Version: 3.1965 (3.1965)
Bluetooth Power: On
Discoverable: No
Requires Authentication: No
Services:
Bluetooth File Transfer:
Folder other devices can browse: ~/Public
Requires Authentication: Yes
State: Enabled
Bluetooth File Exchange:
Folder for accepted items: ~/Documents
Requires Authentication: No
When other items are accepted: Ask
When PIM items are accepted: Ask
When receiving items: Prompt for each file
State: Enabled
Devices (Paired, Favorites, etc):
JabraBT125:
Name: JabraBT125
Address: 00-1a-45-81-c4-f6
Type: Headset
Services: Headset, Hands-Free unit
Paired: Yes
Favorite: Yes
Connected: No
Manufacturer: Cambridge Silicon Radio ($3, $978)
Incoming Serial Ports:
Serial Port 1:
Name: Bluetooth-PDA-Sync
RFCOMM Channel: 3
Requires Authentication: No
Outgoing Serial Ports:
Serial Port 1:
Address:
Name: Bluetooth-Modem
RFCOMM Channel: 0
Requires Authentication: No
Diagnostics:
Power On Self-Test:
Last Run: 6/22/08 3:50 AM
Result: Passed
Disc Burning:
MATSHITA DVD-R UJ-85J:
Firmware Revision: FCQ5
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: CD-ROM
Blank: No
Erasable: No
Overwritable: No
Appendable: No
FireWire:
FireWire Bus:
Maximum Speed: Up to 400 Mb/sec
Graphics/Displays:
ATI Radeon X1600:
Chipset Model: ATY,RadeonX1600
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x71c5
Revision ID: 0x0000
ROM Revision: 113-xxxxxx-139
EFI Driver Version: 01.00.139
Displays:
iMac:
Display Type: LCD
Resolution: 1680 x 1050
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected
Memory:
BANK 0/DIMM0:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x2CFFFFFFFFFFFFFF
Part Number: 0x3136485446313238363448592D3636374433
Serial Number: 0xDB086DDD
BANK 1/DIMM1:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
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Manufacturer: 0x2CFFFFFFFFFFFFFF
Part Number: 0x3136485446313238363448592D3636374433
Serial Number: 0xDB086DDC
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System Power Settings:
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System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 15
Sleep On Power Button: Yes
Automatic Restart On Power Loss: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: No
Hardware Configuration:
UPS Installed: No
Printers:
Lexmark All In One:
Status: Idle
Print Server: Local
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USB High-Speed Bus:
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PCI Revision ID: 0x0002
PCI Vendor ID: 0x8086
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PCI Revision ID: 0x0002
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PCI Revision ID: 0x0002
PCI Vendor ID: 0x8086
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Product ID: 0x8206
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Wireless Card Locale: USA
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Current Wireless Network: ACTIONTEC
Wireless Channel: 9
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Printer Sharing: Allow all connections
Applications:
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com.apple.ODSAgent: Allow all connections
com.aspyr.empireatwar: Block all connections
com.RealNetworks.RealPlayer: Allow all connections
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Disconnect On Idle: Yes
Disconnect On Idle Time: 600
Disconnect On Logout: Yes
Disconnect On Sleep: Yes
Idle Reminder: No
Idle Reminder Time: 1800
IPCP Compression VJ: Yes
LCP Echo Enabled: No
LCP Echo Failure: 4
LCP Echo Interval: 10
Log File: /var/log/ppp.log
Verbose Logging: No
Built-in Ethernet:
Type: Ethernet
BSD Device Name: en0
Hardware (MAC) Address: 00:17:f2:d4:e8:98
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
FTP Proxy Enabled: No
FTP Passive Mode: Yes
Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
RTSP Proxy Enabled: No
SOCKS Proxy Enabled: No
Built-in FireWire:
Type: FireWire
BSD Device Name: fw0
Hardware (MAC) Address: 00:19:e3:ff:fe:81:ea:7a
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: 2
Exclude Simple Hostnames: No
FTP Passive Mode: Yes
Auto Discovery Enabled: No
AirPort:
Type: IEEE80211
BSD Device Name: en1
Hardware (MAC) Address: 00:19:e3:df:5e:9b
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: 2
Exclude Simple Hostnames: No
FTP Passive Mode: Yes
Auto Discovery Enabled: No
IEEE80211:
Allow Net Creation: Yes
Disconnect On Logout: No
InterferenceRobustness: 0
Join Mode: Automatic
JoinModeFallback: Prompt
MAC Address: 00:19:e3:df:5e:9b
PowerEnabled: 1
PreferredNetworks:
SecurityType: Open
SSID_STR: ACTIONTEC
Unique Network ID: F0FA7942-54E7-409B-A1CA-10B05F3B2EDE
SecurityType: WPA2 Personal
SSID_STR: D Pad
Unique Network ID: A391D57D-A4EC-4B2E-B741-0D6569BD77AB
Unique Password ID: 404D3742-17AA-4C24-A229-7E37725522EA
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Unique Network ID: D980D42A-E76C-4A68-920D-AAC9537C26C9
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home:
Type: autofs
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long time load crl.verisign.com certificate revoked internet
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IPod no longer resumes play where last paused
After the 3.0 update, I've noticed that after pausing the iPod and then using the phone for other things, it will no longer resume play where I last paused. For example, I shuffle almost 100% of the time I play music. If I pause the music to surf the internet or otherwise do other things on the iPhone, when I go back to play music, it is no longer paused on the last song it was playing ("Now Playing" should be displayed on upper right corner), but now starts a new shuffle; i.e., no previous songs played.
Has anybody else noticed this?Hi!
I can confirm, that the playback problem, where iPod starts at the beginning of the first song on your iPhone, still exists with OS3.1. I have written my second feedback to Apple regarding this issue, one for 3.0 and one for 3.1.
I do have playlists in use, but I dont believe, that they have something to do with this issue.
If you also have the same problem, please leave a feedbac on http://www.apple.com/feedback.
Thanks, bye
Michael -
iTunes no longer loads "checked" songs onto my iPhone 5. It seem to be all or nothing or choose from the 4 categories. What happened to "sync only checked songs?"
In the case you aren't trolling, here's some alternative mapping services.
Apple is constantly working on improving their new Maps service, but until it reaches the level of finesse necessary to be usable, take a look at some alternatives.
If you would like to send a suggestion to Apple, please go to http://www.apple.com/feedback or you can Report a Problem via the Maps app by tapping the bottom right.
Bing Maps offers a very good maps service with Bird's Eye, a feature similar to Flyover. It's arguably better than Google Maps.
http://itunes.apple.com/us/app/bing/id345323231?mt=8
You can use Google Maps by creating a shortcut to the Home Screen with help from the article below.
http://www.ign.com/articles/2012/09/20/how-to-get-google-maps-on-ios-6
MapQuest also has a very nice app available.
http://itunes.apple.com/us/app/mapquest/id316126557?mt=8
Nokia Maps is another great service that you can add to your Home Screen via a web shortcut.
http://m.maps.nokia.com
Waze is another very well reviewed app.
https://itunes.apple.com/us/app/waze-social-gps-traffic-gas/id323229106?mt=8
Here's an article detailing how to receive Public Transport directions.
http://www.wired.com/gadgetlab/2012/09/transit-apps-ios6-woes/?pid=3798
If you want a YouTube app, Google has made a very improved version available on the App Store.
http://itunes.apple.com/us/app/youtube/id544007664?mt=8 -
pdf files will no longer load in Safari on my macbook pro. They don't appear in the safari window, nor can I download them directly. Can anyone help?
Delete the following item, then quit and relaunch Safari:
/Library/Internet Plug-ins/AdobePDFViewer.plugin -
My Itunes Store no longer loads on my MacBook Pro.
My Itunes Store no longer loads on my MacBook Pro. I click on Itunes Store and it just goes blank. The internet connection is fine, and my Itunes library works as well, I just cannot access the store anymore. Advice please?
Hi AlannahM,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
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Anyone has a solution for this ?
I like to listen to podcasts in my car. But my favorite podcasts last 4-6 minutes and the iPhone is in the glovebox
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