IPMA error on CUCM v9.1
Dear all,
I tried to set up a IPMA on a CUCM v9.1 but I get errors.
I has 1 publisher and subscriber 2.
I activated IPMA just on the subscriber 1, but on the phone I can not access the service. all phones has registered on subscriber1.
In a browser I enter the following url: https://IP_CUCM_SUB1:8443/ma/servlet/MAService?cmd=doPhoneService&Name=SEPMACADDRESS
I have the following error:
HTTP Status 503 - Servlet org.apache.jsp.phone.jsperrorpage_jsp is currently unavailable
type: Status report
message: Servlet org.apache.jsp.phone.jsperrorpage_jsp is currently unavailable
description: The requested service is not currently available.
On my phone I can not start the IPMA Service. (but I see the IPMA service in the list of Service)
I have not the IPMA banner on the phone screen.
If
https://IP_CUCM_SUB2:8443/ma/servlet/MAService?cmd=doPhoneService&Name=SEPMACADDRESS
or
https://IP_CUCM_PUB1:8443/ma/servlet/MAService?cmd=doPhoneService&Name=SEPMACADDRESS
I have 404 error but it's normal, because IPMA service is just on SUB1.
I restarted the CTI and IPMA services on my subscriber and it doesn't work.
I tried to activate the IPMA service throughout the cluster, but the problem is the same.
You can find traces in attachment.
I test IPMA on CUCM v8.6 and all are working fine. I make the same config.
Best regard.
Can you also check the LRO settings? Although it's not required in your scenerio to disable LRO the documentation does mention you could disable it if you are experiencing tpc traffic problems..
http://docwiki.cisco.com/wiki/Disable_LRO
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Content-Length: 0
|2,100,63,1.580442^145.245.235.232^*
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Oct 1 23:02:22: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060 SIP/2.0
Date: Tue, 01 Oct 2013 23:02:22 GMT
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Building configuration...
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service timestamps debug datetime msec
service timestamps log datetime msec
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max-pool 4
authenticate register
timezone 12
time-format 24
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voicemail 3600
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name rp-sip-1-16
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mwi
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id mac FCFB.FBCA.30CE
type 7965
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dtmf-relay rtp-nte
username 3006 password cisco
description 687-3006
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archive
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hidekeys
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no ip address
duplex auto
speed auto
interface GigabitEthernet0/0.10
encapsulation dot1Q 10 native
ip address 172.20.0.2 255.255.255.0
interface GigabitEthernet0/0.20
encapsulation dot1Q 20
ip address 172.21.0.1 255.255.255.0
interface GigabitEthernet0/0.30
encapsulation dot1Q 30
ip address 172.22.0.1 255.255.255.0
interface GigabitEthernet0/1
ip address 192.168.1.138 255.255.252.0
duplex auto
speed auto
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service-module ip default-gateway 172.23.0.1
no keepalive
ip forward-protocol nd
ip route 172.23.0.2 255.255.255.255 Integrated-Service-Engine1/0
ip http server
ip http access-class 23
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:/gui
access-list 23 permit 10.10.10.0 0.0.0.7
nls resp-timeout 1
cpd cr-id 1
control-plane
ccm-manager fax protocol cisco
mgcp fax t38 ecm
dial-peer voice 3600 voip
destination-pattern 36..
session protocol sipv2
session target ipv4:192.168.1.144
dtmf-relay sip-notify
codec g711ulaw
no vad
sip-ua
retry invite 3
timers trying 400
mwi-server ipv4:192.168.1.144 expires 3600 port 5060 transport udp
gatekeeper
shutdown
telephony-service
no auto-reg-ephone
em logout 0:0 0:0 0:0
max-ephones 10
max-dn 10 no-reg both
ip source-address 172.23.0.1 port 2000
voicemail 3600
max-conferences 8 gain -6
call-forward pattern .T
web admin system name admin password cisco
dn-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 3007
description 687-9898-3007
name Vatos locos
call-forward busy 3600
call-forward noan 3600 timeout 12
ephone-dn 2
number 3008
description 687-9898-3008
name Vatos locos2
call-forward busy 3600
call-forward noan 3600 timeout 12
ephone-dn 3 octo-line
number 3009
huntstop channel 6
ephone-dn 4
number 7999....
mwi on
ephone-dn 5
number 7998....
mwi off
ephone 1
device-security-mode none
description TESTTTTT
mac-address FCFB.FBCA.3406
max-calls-per-button 5
busy-trigger-per-button 4
type 7965
button 1:1 2:3
ephone 2
device-security-mode none
description TESTTTTT
mac-address FCFB.FBCA.3030
max-calls-per-button 4
busy-trigger-per-button 3
type 7965
button 1:2 2:3
line con 0
exec-timeout 0 0
logging synchronous
login local
line aux 0
line 66
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120
line vty 0 4
access-class 23 in
privilege level 15
login local
transport input telnet
line vty 5 15
access-class 23 in
privilege level 15
login local
transport input telnet
scheduler allocate 20000 1000
ntp server 174.137.67.50
end
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123 2453636 Mar 30 2011 05:48:56 phone/7975/cvm75sccp.8-3-2-27.sbn
124 326315 Mar 30 2011 05:48:58 phone/7975/dsp75.8-3-2-27.sbn
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127 642 Mar 30 2011 05:49:02 phone/7975/term75.default.loads
128 0 Mar 30 2011 05:49:02 phone/7941-7961
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130 547146 Mar 30 2011 05:49:16 phone/7941-7961/cnu41.8-3-2-27.sbn
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133 69 Apr 12 2011 03:52:40 syncinfo.xml
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151 870 Apr 12 2011 16:23:20 gui/uparrow.gif
152 9968 Apr 12 2011 16:23:20 gui/xml-test.html
153 3412 Apr 12 2011 16:23:20 gui/xml.templateFixed. Routing issue:
Routing issue:
ip http access-class 23 !!!!!! Preconfigured from Factory
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:/gui
access-list 23 permit 10.10.10.0 0.0.0.7 !!!!!! Preconfigured from Factory
To fix
No ip http access-class 23 -
CUCM 8.6 - Unified CM Rhosts error message
Hi Guys,
My Customer verified in CUCM reports a message error about the Rhosts. "The rhost file on x.x.x.x does not match the publisher". I verified that the restart about the A Cisco DB will be solve the problem. Is correct my analysis? If yes, what is the impact in restart this service? I believe that is more recommendad to do in window maitenance.
Thanks,
WilsonHi Wilson,
Your analysis is correct. You should restart the A Cisco DB service in off hours if possible, although i have seen that it does not cause any issues even during production hours most of the times. If the issue persists after restart then you should contact TAC, as in a few cases they require root access to change the rhosts , so that they are the same on all the servers.
HTH
Manish
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