Ipod 10-12-05 updater software crashed my 10 Gig Ipod

Question

I recently downloaded some songs into iTunes, and when I tried to synchronize my 10 Gig Scroll Wheel (the right term?) IPod, it told me the software I had on the IPod was too out of date to download some songs.
So I downloaded the 2005-10-12 IPod updater software, and when I installed the software on the Ipod, I got the icon message that shows the docking cable with an arrow. I read in troubleshooting that you might have to plug it into the wall and reset it, but same result. I tried holding down Menu and Play buttons while connected to the outlet, as well as to the computer, with the same result both times. Same thing when I hold down the Select and Menu Buttons, connected to the PC or the wall outlet.
I tried to restore factory settings through the updater I downloaded, but when I plug the IPod into the PC now, it does not recognize it anymore. I tried calling tech support, but my extended protection plan expired two weeks ago! I thought it might be the battery, but it seems too coincidental that this would go out at the very moment I tried updating the software.
Any suggestions? Thanks!

Answer 1

Yey I am not alone. I am also having troubles on my 30G 5th G video.
Well it all started by not being able to turn my iPod off and it having to go to sleep by itself (never had trouble waking it up) then it was taking forever to update movies. They would be on my iPod and I would update it and instead of having more movies on it, it would have none, so I would disconnect and try again, and again, and again, and...... You get the picture. I could take me up to 3hrs just top get it to see new movies in itunes, oh yes and that was not taking into account the number of times I would have to unconnected and re-connect to itunes because it could not see the iPod or when it did it saw a nano or a shuffle or anything except my 5thG Video. So having run the 2006-01-10 updater like the rest of you on to my 5th G video Pod, I realized that this has been the biggest mistake of my whole life.
Having realized that I have been having all sorts of strange issues with my iPod since running the update like most I thought I better have a look and see what the issues were. I have now been sat at my PC for the 12 hrs trying to make head or tail of this as well as about 5hrs last night.
Having only just received this from Santa Obviously I am a little less that impressed with my current situation. I have been thru ALL of the support items, tried the “5 R's". not really wanting to go for a full restore I at least gave everything else a go first (including uninstalling the update! even then I could not force the old Update to my iPod.
Now I have a 5week old iPod that wont do anything, due to following all the "advice" from Apple Support and finally giving in to the restore (only with my hand over my eyes and looking thru my fingers) all the time thinking that I should not press ok!!! (Oh how I wish I had listened to myself)!!!!!!!
Now when I turn it on I have that lovely little folder icon that you cant get round. Apple Online support tells you to make sure the battery is charged, that its plugged into the pc, if you have no luck try to restore it!!!!!! If you are unable to do this put it into disk mode and force the update. HELLO!!!!!!! This is what got me in this mess in the first place following there advice. So now I have a £260 paperweight on my PC desk, not to mention a VERY unhappy fiancé (he is so MAD and gone to bed)!!!!!!!
Last moan I promise. And as it is a weekend can talk to a person about until MONDAY!!!! Real helpful APPLE
CAN ANYONE HELP ME PLEASE!!!!!!