IPod 120gb Classic randomly restarting

I just upgraded to a 120GB classic, my former iPod was a 4thGen 60gb. I've had it for just over 3 weeks now, and it's starting to act strange. Yesterday, it just stopped mid-song and restarted, and continued to do so. I'll get anywhere between 15-25 minutes of playtime, then it just restarts itself.
This has happened before, but not with any real frequency. Yesterday it started getting bad. Also, when it reboots to the apple screen, the colors are all distorted.
It's not at capacity (70+ gb free) and I'm running most the recent version of the software. The battery has almost a full charge. Any thoughts would be appreciated. Thanks!

EXACTLY the same problem I'm having with my 120GB Classic, and it's only about three months old. The problem actually started after a few days of owning it. Restarts are random...sometimes it will be within a few minutes, other times after a few hours.
When I restore the iPod back to factory settings and resync my library it will temporarily cure the problem. However, if I add/remove/change music in my library and then sync again it tends to cause the problem to rear its ugly head once more.
I have sent the iPod back to Apple but they could find nothing wrong, and promptly sent it back to me.
Thinking it was a possible problem with my PC (Win XP Pro) I decided to wipe my PC at the weekend. I also rebuilt my itunes library. Still the fault reoccured. The other night I ran a tool called MP3Val (http://mp3val.sourceforge.net/download.shtml) on the mp3s on my hard drive to check them for any problems. Some of them did have some problems and I used the tool to repair them. Once this was done I did the restore and resync. Worked fine again until next sync and then back to square one again...
This is driving me mental now. I do not want to have restore my iPod every other day. It takes 2 hours for a start.
Oh, by the way, I trawled through the net a little while back, hoping to find a solution. One temp fix was to set the backlight to always on, and the brightness down to the lowest level. This DOES stop the restarts occurring but obviously this shouldn't be the fix we have to live with.
I'm going to take mine to my nearest Apple store next week. I've emailed them and they said they would replace it. Hopefully this will be the case and HOPEFULLY my next iPod won't have the same problem.

Similar Messages

  • 120 gig refurb ipod classic - random restarts

    i got a refurbed ipod classic about a month ago and it's been randomly restarting for the last two weeks now.
    it also will randomly skip songs, which seems to be a problem a lot of people have.
    i at first synced the ipod with my computer, but turned that off, restored the ipod, and manually added my library. it is still randomly restarting on me (mostly while listening to audio books, podcasts, or after i disconnect the ipod from my computer).
    it's pretty annoying.
    the hard drive seems to click pretty loud when it restarts as well... should i just bring it back to an apple store and get a new one?

    If your iPod simply won't play some songs and is fine with others, that (for me) usually means the ID3 tags in the files themselves are corrupt. In iTunes, right-click (or click and hold on a mac) and select "Convert ID3 tags". If I know the song info (title, artist, album, track numbers, etc.) I'll usually take it all the way down to v1.0, then view details and enter any information that might not have been carried over from the conversion. After that, both iTunes and my iPod play the affected songs just fine.

  • Ipod 120gb Classic won't connect to ITunes and says it has 'no music'

    hi!
    I've had my Ipod Classic 120gb since the end of 2008 and never experienced any problems. But since this morning things have gone WRONG!
    This morning I wanted to rip some cd's to my ipod as I do about every week . I rip the cd's ...then drag them to the ipod and remove them from ITunes after that to save space on my pc.
    But when I wanted to rip my cd's, connected my Ipod it gave me a different menu than normal and mentioned something about synchronizing to the ITunes library. Because I think/thought that if I would synchronize, I'd lose all my music in the ipod I unchecked it and proceeded.
    But then trouble began. The Ipod section on the left didn';t find any music and all the playlists etc were also missing.
    Then I ejected the ipod to see if it would play normally and check if the music would still be on it. Well here comes the weird thing: according to my Ipod...there is no music on it (anymore). But the weird thing is...before all of this misery started...I had 2GB of free space left. And this is still the case.....so the music is probably on there somewhere (especially since when I go in the Ipod via this way: F:\iPod_Control\Music i can see the music still in there but then listed like this:  F:\iPod_Control\Music\F00) ...
    Then I tried connecting to I Tunes once again to see if I could do some kind of recovery via I Tunes but now Itunes can't seem to find the Ipod anymore. As mentioned above , Windows actually sees the Ipod. I've tried all the steps as mentioned on the support (these ones:
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys)
    but none of them have fixed the problem . Anyone ever experienced something like this? Any solutions or is bye bye Ipod and the many hours of cd ripping?
    Hope anyone can help me out on this one. Thanks in advance!

    Your iPod filesystem is corrupted, although the music is still there as you mentioned there is only 2GB of free space.
    However due to the corrupted iPod filesystem, iTunes or the iPod firmware cant report the correct file structure.
    Suggestions
    In Windows Explorer or my Computer, click on the iPod -> Properties->Tools->Error Checking->Check Now
    Tick on Autofix Filesystem error.
    If it doesn't work, google  3rd Party softwares for iPod to PC recovery,  like
    iPodAccess http://www.findleydesigns.com Mac/Windows, $20, limited trial available
    There maybe other freeware, that do iPod corrupted database recovery.
    Have a nice day!

  • Ipod Touch 5 random restart and wifi connectivity issues

    Good day to you sir...
    My Ipod Touch 5G 32gb model white has issues towards random restart and wifi unstable even though I have full bars and a working wifi internet connectivity
    Here are details that might help on my case..
    I bought the Itouch 5 on singapore exactly around January 2013 registered on January 1 on Apple web for warranty.
    Around early Feb, i experienced some random restart and I tought it was just some bug after update, it was gone and came back around late march with some wifi issues, but not regularly, only around certain cases on using it for a long period of time. I am still experiencing it now.
    The device never experienced drops,dents, nor water damage.. it is protected by an Ozaki case and screen protector bought in a Mac store. Never been Jailbraked. I used it for music, videos and gaming purpose. I have 3 idevice other than the Itouch (iPad 2, Ipad w/ retina display and Ipad Mini with no occuring problems both updated to ios 6.1.3 (so is the itouch). I would like to know what course of action should I take about this problem. I have restored the Ipod Touch 5G via iTunes but the problem still occuring both wifi and random restart. I bought the device on a legit mac authorized dealer. (Power Mac i think) in Singapore, but I live in General Santos City, Philippines. I would gretly appreciate if you give me exact details what course of action should i take.
    P.S. my Ipod Touch 5 is running on iOS 6.1.3..

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • How can I start up my ipod 120GB classic without a firewire connection? Is this possible to do?

    I have had this ipod for 2 years and its been sitting in a box because I didnt know how to fix it, thought I'd give it a whirl tonight. It stopped working, displaying the red X screen and Im trying reboot/reset it and  I am at the Accessorize Test. However my Ipod/ Computer doesnt have a Fire Wire port to connect so can I continue in anyway to fix this IPod without the Firewire Port, if not is there any other way to fix this?

    You dont  need Friewire for a 120GB, unfortunately you are going about things the wrong way.
    Try these steps
    After charging till full charge, at least 2 hours (preferably 4 hours) (the iPod need power to run)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Installed iTunes and connect iPod to the USB port.
    Good luck!

  • IPod touch 5 randomely restarts

    my iPod touch 5 will randomely restart and then go to the lock screen. is it just an unfixed ios 7 problem?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • IPod Classic random restarts

    I bought a 120GB iPod Classic just over a year ago (Apr 2009). While playing, it would randomly reboot/restart. Sometimes it would work for hours, sometimes it would restart every few minutes. After living with this for months, I went to the local Apple Store, did the Genius Bar thing, and they gave me a new iPod.
    The new one does the exact same thing.
    Am I facing a known, "gotta live with it" issue with these iPods? I rely on the iPod in my car for long drives. I almost through it out the window last weekend when it kept restarting while I was listening to an audio book on a 4 hour drive.
    And yes, I did all the recommended steps - restart, reload, reinstall, etc, etc, etc. Multiple times.
    Thanks
    Jim

    If your iPod simply won't play some songs and is fine with others, that (for me) usually means the ID3 tags in the files themselves are corrupt. In iTunes, right-click (or click and hold on a mac) and select "Convert ID3 tags". If I know the song info (title, artist, album, track numbers, etc.) I'll usually take it all the way down to v1.0, then view details and enter any information that might not have been carried over from the conversion. After that, both iTunes and my iPod play the affected songs just fine.

  • 80GB Classic Randomly Restarting & Then Freezing

    I've only had my new 80GB Classic for a day and already things have gone wrong. I got all my content on there, no problems but now when I use my iPod it plays music and works fine but it randomly "dies" and goes to the apple screen then after a minute or so it goes to the menu but it freezes on the menu. I then have to restart it toggeling the hold button and holding the menu & middle buttons.
    I haven't noticed a pattern or anything that makes this happen, it's happened whilst playing music, playing games even just changing the settings.
    Anybody else having this problem, or can offer some advice. Thanks.

    Yep, that's happening with my 160 Gb Classic, too. Sometimes it doesn't even go to the Apple screen, it just goes totally blank.
    I want my 5G back.

  • Ipod 160 classic random pause

    Ive read other people having a problem with their ipod 160classic randomly pausing for 2 secs then resuming play from where it left off. Ive also read this is probably an inherent design flaw with to small of a cache because it happens with larger files( i've only had it happen with my apple lossless files and wavs as opposed to my 256vbr mp3s). Is there any fix ive restored, my ipod defragged it, took off album art, and nothing helps. Nothings more annoying than having a random pause as your getting into the music then to have it continue where it left off. THe problem cannot be recreated its random if you rewind to where it occurred it wont repeat there but somewhere else. this happens 5 or more times per hour for me using the higher bit files.
    I bought the 160 for the purpose of storing lossless files yet cant do it without this annoying problem is there a fix or a downgrade. Heck id be happy with no other features or color just to have it not pause while playing music. Ive also read that rockbox is not coming out for the classic and was hoping that might fix the problem. Any soulutions would be appreciated thanks for your time, -Shane

    Hi Mitch, that is a really great point. I so rarely listen to the iPod undocked for extended periods, I decided to test it this morning.
    I have been listening to it now, undocked for around 4 hours and have heard no pauses at all. Yesterday, it was pausing about every 10 minutes or so while playing in the dock. Maybe this is significant to determining the issue...
    Thanks for asking the question, and leading me to a workaround..
    It certainly means I can enjoy the iPod again, even if it's plugged into my HiFi using the headphone jack, and running on battery power. Still sounds great.
    It would be nice if the device worked properly while docked, but I'm a lot happier now regardless.
    Cheers, Bill

  • IPOD 160 classic random 2 sec pause

    Ive read other people having a problem with their ipod 160classic randomly pausing for 2 secs then resuming play from where it left off. Ive also read this is probably an inherent design flaw with to small of a cache because it happens with larger files( i've only had it happen with my apple lossless files and wavs as opposed to my 256vbr mp3s). Is there any fix ive restored, my ipod defragged it, took off album art, and nothing helps. Nothings more annoying than having a random pause as your getting into the music then to have it continue where it left off. THe problem cannot be recreated its random if you rewind to where it occurred it wont repeat there but somewhere else. this happens 5 or more times per hour for me using the higher bit files.
    I bought the 160 for the purpose of storing lossless files yet cant do it without this annoying problem is there a fix or a downgrade. Heck id be happy with no other features or color just to have it not pause while playing music. Ive also read that rockbox is not coming out for the classic and was hoping that might fix the problem. Any soulutions would be appreciated thanks for your time, -Shane

    I'm having this problem with all types of files, 128 up to lossless. Very frustrating.

  • Ipod 120GB Classic, Itunes and Drag and Drop

    Hi
    Any help would be appreciated.
    Yesterday I was happily dragging and dropping files from my windows folders into Itunes (8) - Directly to "Devices" - "IPOD" - "Music" and they were loaded unto my I Classic 120gb.
    I have changed nothing to my knowledge, yet today I am unable to do so.
    I was also able to do so using "Winamp", In addition I could create playlists in "Winamp".
    I want tp be able to manage my media in this way and not have to sync from

    Sorted - the manually manage box was unticked for sme reason

  • Defective Replacement iPod - Scrambled screen, random restarts

    Hi there,
    I recently paid for Battery Replacement Service for my 3rd Generation iPod. I packed up and FedEx'd my iPod to Apple and all that good stuff.
    Apple sent me back a (supposedly) refurbished iPod that's really really messed up:
    - the screen gets all scrambled while listening to songs to the point where the screen is a sea of noise / pixel mung
    - the unit randomly powers down while listening to it
    - in order to power-up the unit to start listening to music, I have to reset it (hold down play and menu) otherwise I am just greeted with a blank screen (with the backlight on)
    I've tried the 5 R's in their entirety, including returning the unit to its factory settings. No dice.
    Has anyone ever heard of something like this?
    The replacement unit is supposed to be covered by a 90 day warranty, but Apple wants a proof of purchase in order to initiate a Service Request, and since the iPod is a replacement unit I have no receipt or anything like that. I'm having trouble getting any response from Apple about getting the unit replaced or any response at all for that matter.
    A simple battery replacement has turned into a huge hassle.
    Powerbook 12"     iPod 3rd Generation

    Well, Apple has contacted me and they're sending me a box to return the iPod in. Let's try this again then!

  • Ipod Video Keeps Randomly Restarting--HELP!!

    I just got a new 80GB Video Ipod. sometimes when i'm listening to music, my ipod will restart itself out of nowhere! does anybody know how to fix this???

    Is this the issue?
    http://docs.info.apple.com/article.html?artnum=304490
    If it's not, have you tried The Five Rs?

  • Generation of my iPod 120gb classic?

    I have looked online trying to find the generation. Hoping someone can send me in the right direction.
    Thanks so much

    See this article.
    http://support.apple.com/kb/ht1353
    B-rock

  • Shuffle problems with 120gb classic

    Hi all,
    I was on my morning run and put my ipod 120gb classic on shuffle so it would shuffle through my nearly 4000 songs and then after it played 5 songs it started just flicking to the next song etc without playing it??!! Turned it off and then back on but same thing plays 5 songs normally then just flicks through the rest without playing them?!! VERY annoying! Hasn't happened before and I've had it since October. Also in the last few days it has stopped showing album art and my photos in the main menu?? Does anyone have a soloution or is this just another of what seems myriad of problems with the new classic?
    Message was edited by: hotblooded91

    This just happened to me after having my 120GB Ipod for 2 weeks. What I did was I clicked on "Restore" when the ipod is connected. It removes all your music and restores the ipod back to factory settings. Then I loaded everything back on. It's a pain in the neck but it worked.

Maybe you are looking for