IPod 160 GB Not on iTunes List While Connected
Dear guys (Apple Supporter's)
Since i upgraded my Macbook Pro to Yosemite OS, of course iTunes also to latest version, Before upgraded, My iPod classic was connected, synchronise very good but after all has seems to be changed. My iPod classic now not connected to the latest iTunes version (not on the list devices while like others iPad, iPhone shown on the list). But on the iPod screen show that iPod is "connected, do not disconnect".
I've been trying to solve the all problem including to re-installing iTunes, Hard reset the iPod, and doing the step from apple troubleshooting https://www.apple.com/support/ipod/five_rs/classic/
But seems not going work.
Any another solution from you guys, please?
Hello vaiobum!
This can be either an easy or a hard fix. Make sure of the following:
You are using an original 30-Pin Connector with your iPod.
You are on the latest iTunes & Software version(s).
The 30-Pin Connector is completely plugged into the iPod.
Make sure the following does not apply:
There is no lint/other item(s) in the 30-Pin Connector area of the iPod.
There is no lint/other item(s) in the USB Connector area of the MacBook.
The iPod, iTunes and/or MacBook are on older Software version(s).
If you've tried all the solutions and make sure all the items with a red "" do not apply, try using a different USB slot and/or a different 30-Pin Connector.
Contact me with any more question(s) and let me know what happens.
Thanks!
- Ronní J.
Apple Support Communities
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