Ipod 1st gen not working after update

Doing a firmware update via itunes. I couldn't restore my ipod after it had finished doing the update.
The error number I got was 6. And then my iPod just didn't turn on for ages, and now it finally has and won't turn off and is stuck on a the backlit blank black background.
I went into an apple store and the man at the genius bar said because it was itunes, Apple has nada to do with it(?), and was just really unhelpful in general.
The ipod I have is a Touch 1st generation 16GB.
Would appreciate any help or advice. Thanks.
Message was edited by: doboworth

It is only available for late 2006 model iPods. The Fifth Generation iPod (Late 2006) serial number's last three digits will be one of the following: V9K, V9P, V9M, V9R, V9L, V9N, V9Q, V9S, WU9, WUA, WUB, WUC, and X3N.
If yours is an older model, it doesn't have it, nor is it available via a software update.

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