Ipod 1st gen. shuffle. Error -31 when using reset utility

I get the -50 error "cannot read from or write to" error when trying to update my ipod, and when i use the reset utility it comes up with "error: -31"
anybody else have this problem?
what should I do?

I had the same problem.
I had a -25 Error message for about 6 retries (about 4 hours), then I got the -31 error message.
I just kept using the utility until it finally worked. I have no idea what made it work, since I did the same actions everytime.
Basically I think their strategy is to make their products not work with MS OS so that consumers think "hey, it must be MS's fault, so I should go buy a Mac."
Ironically, the fact that Apple products don't work how they are supposed to on a PC simply makes never want to buy Mac products again. Everything else for my PC works fine, except Mac products.

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