IPod (1st Gen) trackwheel/touchwheel not working

Hi Everyone!
The touch-wheel does not respond to any movement though I could easily lock/unlock and reset. iTunes was recognising it as was my computer and I could add & delete songs but just not get it to play.
I didn't need to update (but did anyway) and as a last resort restored it... and
now its worse as it asks me to select langugage and i can't !
I'm wondering if anyone here has had the same problem with the 1st Generation iPod Nano and found a successful resolution. The wiggle-waggle solution with the connector cable did not work for me.
This is unfuriating... please help someone...anyone!
Thanks in advance.
Zubin

I have the exact same issue, running windows vista.
I hope someone out there can help us.
Many thanks

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