IPod 1st generation exploded in my hand, i was listening to music. How can i contact them?
I was listening to music one night last week and my 1st generation nano exploded in my hand and my first reaction was throwing it on the floor because i was too scared to react properly and when i saw that it was still burning i took the headset cable and i took it into the bathroom just because there weren't so much things that can burn from it...my whole apartment was smelling like it was the world war in there and i was so scared that i couldn't sleep that night. I want to make a complain but they don't have anything for my country...i also saw a replacement program as they said the first generation nano's from 2005-2006 had some problems (lucky me, exploded in my hand before seeing that) but also not available in my country. How can i contact them to tell them the problem?
See if they have a contact number here: Contact Apple for support and service
or try online: https://getsupport.apple.com/GetproductgroupList.action
Let us know how it goes.
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Try:
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