IPod 1st Generation Replacement

Hi
I returned my 1st Generation iPod to apple in December and it was collected from my home address by UPS.  I am English but live in France.  I had an email last week saying that it had been repaired and shipped.  They provided me with a shipping tracking reference which when you click on the link, it says invalid web address.
They stated a 2 day delivery which has long since passed and I have no product and no tracking facility.
The email came from a 'no reply at Apple' address and I have no way of finding out who to contact and where.  I believe it was shipped to Holland for repair.
Does anybody know of an easy way to contact apple because I am about to blow my top trying to sort this out.
When you go on the status of repair page it states shipped and if I try to get on line assistance it says the 90 day period has expired!!!  That is for the replacement serial number.
Anyone have any ideas?

Apple uses the Repair ID as a refference number for UPS shipping. Go to the UPS site and track by refference number sighting your repair ID. I've heard instances where Apple are missing a number in the tracking info they send out to customers. Hope this helps.

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