IPod 2nd Gen. not restoring

I have got an iPod Touch 2nd generation. I have accidentally disabled it. The screen says 'connect to itunes' but when I connect it to iTunes the iTunes says. 'The device has a passcode. Please unlock the device before continuing. Then I tried again but this time I put it into DFU mode. I tried restoring the iPod but it now says 'the device is not eligible for the requested build'. Please help!
Hope you can help!

This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see  iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.
From:
http://support.apple.com/kb/TS3694

Similar Messages

  • Ipod 2nd gen not connecting to bluetooth

    Hi I have an ipod 2nd gen that i would like to pair with my Windows 7 laptop but for some reason it wont....Is it due to wrong specifications o nthe ipod?

    iOS: Device not recognized in iTunes for Mac OS X
    - New cable and different USB port. Different conductors/contacts are used for charging and data
    - Try on another computer to help determine if computer or iPod problem

  • IPod 2nd gen not showing in iTunes

    My iPod 2nd gen hadn't been used for a while, and the battery was dead.  I charged it, and connected it to my Mac Mini (1st gen).  It is now continuously blinking orange but is not showing up as a device in iTunes (v. 10.6.3).  According to the manual, the blinking means it's syncing in iTunes, or the iPod shuffle is enabled for disk use.  I don't know what the latter means. 
    I'm using the original dock, but it is connected to a USB port on my external hard drive which is connected to the mini, since the 1st gen Mini doesn't have enough USB ports.  (That shouldn't be a problem though, because my 3rd gen iPod nano shows up in iTunes using that same port.) 
    I've tried twice to get it to show up in iTunes.  The first time it was already connected to the USB port but wasn't showing any lights, and it didn't show up in iTunes.  I turned the shuffle off, waited 5 seconds, and turned it on again.  Still didn't show up, so I manually removed it from the dock and unplugged the dock. Then I plugged the dock in again, and put the ipod firmly into the dock.  Then the orange blinking lights started, but it didn't show up in iTunes that time either.  I did get an error message that it had not been put away properly.
    Since it wasn't showing up anywhere that I could find (iTunes, Finder, Desktop) to eject it, I shut down the computer, removed the iPod from the dock, restarted the computer, opened iTunes and then put the iPod in the dock. It still doesn't show up as a device in the left-side sidebar of iTunes where it usually does, right after Library, Store, and before Playlist).  I can't put it away properly now because I can't find it to eject it. It's still blinking orange.  (The right sidebar only has a message about Genius and learning to use it).
    I've read previous questions similar to this, but nothing suggested there has worked.  If anyone has suggestions/idea, it would be greatly appreciated.
    My O.S. is 10.5.8.
    Thanks,
    Esther

    Thanks for providing a good amount of detail. 
    Enable disk use is a setting (checkbox) on the shuffle's Settings tab in iTunes.  It allows you to see the iPod's "disk" on the Desktop continously while it is connected, so that you can copy files to it using Finder (like it was a USB flash drive).  The light blinks as a warning to eject before disconnecting, because the iPod's disk is mounted.  If that checkbox is NOT checked, iTunes only mounts the iPod's disk when syncing, so the light does not blink most of the time (and you can disconnect it without ejecting).
    Although you have confirmed that the USB port on the external drive (Is it an OWC miniStack?), which is the same as a powered USB hub, works with another iPod, you may want to disconnect something from a direct USB port temporarily.  Connect the shuffles docking cable there, to confirm it's not the port causing the problem.
    If you connect it and run Disk Utility instead of iTunes, does it appear in the Disk Utility sidebar?
    Since this is a 2nd gen shuffle, and you use a Mac, you can try using the iPod Reset Utility
    http://support.apple.com/kb/ht1238

  • IPod 2nd gen not being recognized

    Hey guys. I've tried all the usual stuff (restart, etc). I recently used my FireWire port at an Apple Store, so I know that isn't the problem.
    But for whatever reason, my 2G iPod will not be recognized by my computer. It charges, but not even disk utility sees that it is there. Please help me find a solution.

    I'm having the same problem with my 2nd Gen iPod too. Initally my computer would not mount on neither my desktop or iTunes.
    I've already done the 5 Rs... even connected another iPod to the computer, which worked fine... eliminating a faulty firewire cord, port, and iTunes (latest version).
    After I've Restored it, chose language settings, then connect the iPod using firewire, it automatically goes into diagnostic scan disk mode (the one w/ the CD and magnifying glass). I let it run through this cycle, then it reads that the hard drive is OK (CD with a check mark). Then I press any button... the Apple comes up, then it freezes at "Do not disconnect". Then I restart the iPod and I'm back at "Choose language settings" etc. I feel like I'm running around in circles, arrrgh!

  • Ipod 2nd gen not recognised by itunes.

    i recently got a new window computer andstarted to put all my cds on the itunes account. i've got a 2nd generation ipod and i when i put icloud on it instead of getting everything for my ipod without syncing, i lost all my appsand my playlists. i have loads of songs on my computer but i'm afraid to sync. todai opened up itunes to have a go and downloaded itunes 10.5.2 and now when i plug in my ipod it isn't even recognised! i now cannot get any songs on my ipod if somone else connected to my itunes account has bought it without paying twice.

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Transfer iTunes pruchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    You can redownload some iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Ipod 2nd Gen in Restore Mode - Restored but now stuck on Apple Screen

    I have been having problems restoring my second gen ipod and was getting error code 9 all the time. Today after much perserverence I have managed to get the ipod to restore to factory settings, I had not loaded anything new on to it but tested the Itunes Store and sampled a random check to make sure it was working. I then backed out of the Store and the Ipod went into restart mode and is now permanently stuck in this state. I have tried doing a reset using the ON/OFF/SLEEP button and HOME buttons but that has no effect in turning the ipod off - it turns off the display then just goes back to the Apple logo. Can anyone give me any advice as to what I can do next (apparently its out of support!)
    Thanks

    Try here:
    iOS: Not responding or does not turn on

  • NEED URGENT HELP! iPod 5th gen not restoring or recovering!

    About a week ago I tried to downgrade my iPod Touch 5th generation from either iOS 8.3 or 8.1.3 to iOS 8.1.1 as the update was causing me problems. In the middle of it working, my Wi-Fi dropped and the entire process stopped working. It also caused my iPod to enter recovery mode. Every time I have tried to restore it, update it, or update and restore it, none of it works. The progress bar will start to work but after a few minutes various error messages pop up. I have looked up everything I could online and nothing has worked. I have done various things from changing the hosts files on my Windows computer to updating iTunes and to whatever else but still nothing has worked for fixing the problem to my iPod. I even had friend take my iPod and try it on his computer, as one of the solutions I found was to use a different computer, but not even that has worked. I have been at this for a week and its very frustrating and it would just be simply amazing if someone could help me figure out what's wrong and how to fix it. It would be beyond greatly appreciated as my iPod is very important to me.

    Sounds like you hosed up your iPod.. That sometimes happens when using jailbreaking methods to downgrade the IOS.
    Downgrading the iOS is not supported by Apple.
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • IPod 2nd Gen. not showing up on my computer or iTunes (using Windows XP)

    I bought my iPod about 6 months ago and until lately it has been working fine. But the other day when I placed it on the docking station noting happened. I tired using the 5R's of reset, but nothing. It's not showing up on iTunes or on my computer at all. It doesn't do anything when I plug it into my laptop at all...no lights or anything. When I turn it on, the light is green and the songs that are on it play fine, but I can't charge it or add anymore songs to it. This is driving me crazy. Please help!

    I tired running a Diagnostic on iTunes and this is what it says:
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Hewlett-Packard Presario V4000 (ET985UA#ABA)
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2008-01-08 15:02:47.
    Video Display Information:
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    ** iPod Connectivity Tests **
    iPodService 7.5.0.20 is currently running.
    iTunesHelper 7.5.0.20 is currently running.
    Apple Mobile Device 1.14.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
    Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Message was edited by: Mizunoryu

  • TS1372 Ipod 4th gen: Not restoring in ITunes with the error 3014

    Okay so when i restore my ipod its extracts the software just fine but right when its about to finish veryfying with apple an error pops up saying ERROR 3014. I have the current version of ITunes and ive tried restoring it again a couple of times with the same outcome. I dont know what else to do its just stuck in recovery mode now.

    I had to view the ipod in my computer, right click, select format.  This wipes the ipod, but so does a restore through itunes.  When i opened itunes again it said welcome to your new ipod and let me sync again

  • Is there any way to get my restrictions passcode from my iPod 2nd gen without restoring?

    I cannot sync with a computer or use the app store until I accomLish this task, so please don't tell me to. Thank you in advance!

    Sorry, but if you don't know the passcode, and you can't sync without it, you will need to plug the device into iTunes, then restart it in DFU mode and restore it.
    Here's and article explaining it: http://www.iclarified.com/entry/index.php?enid=1034

  • I have an iPod 2nd gen, trying to get an update so I can add facebook, but it will not update. Current ver is 4.2.1 How do I get it to update?

    I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help  with this please.

    Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • I have a ipod 2nd gen it is full cannot delete,the sync button does not work,says use cd that came with ipod

    ihave a ipod 2nd gen it is full cannot delete,the sync button does not work,says not used anymore,says use a cd that came with,,also cannot download itunes store,it says ios is out dated

    If you can't copy your purchases by right clicking on it in the device list and choosing "transfer purchases", download the apps again for free: http://support.apple.com/kb/HT2519
    Music can only be downloaded once.

  • I have an iPod 2nd gen. that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    I have an iPod 2nd gen that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • HT4623 I have a iPod 2nd gen and it does not have the software update settings help

    I have a iPod 2nd gen and I really want to update it to 4.3 but i do not have software update setting is there any way I can update it

    Santiago17 wrote:
    I have a iPod 2nd gen and I really want to update it to 4.3 ...
    The 2nd Gen can only go to 4.2.1

Maybe you are looking for