Ipod 30 gig video locked on lang. screen

I have a 30 gig vid. that won't do nothing. It's locked on the language screen and nothing works, I've tried everything. Can anybody help. The R's Didn't work

You may STILL need to reset it and are either not using the HOLD switch in the reset routine or not holding the buttons long enough (it can take longer than you would think when sitting there holding them).
Slide the hold switch from OFF to ON back to OFF then immediately hold down BOTH the center and Menu buttons for a good 15 seconds minimum or until it restarts with the Apple logo.
Resetting isn't always effective once and you may need to retry it several times to get it to work.
If you reset and you still have an issue, you may want to next attempt a Restore of the iPod.
Patrick

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IOS 6 upload just crashed 2 ipods on 2 different computers with 1602 error - anyone know how to recover. Ipods are both locked in upload screen.

I have 2 ipods which are individually synced to 2 different computers using 2 different apple account id's. Both crashed during the IOS 6 update with the same indication and message. error code 1602 and message that there was an unknown error during the update. In both cases, the ipods are stuck in the upload screen even if I power cycle them and niether computer will recognize them any more.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Also try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Ipod 30gb Video no backlight after screen replacement?

i raplaced the lcd screen on my 30gb ipod video and there is still no backlight (this was the initial problem that i was replacing the screen for).. any ideas what i should do here?

Could be the battery or maybe another problem I have no specific suggestions.

FRUSTRATED!!! iPod w/ video locks up

Can someone please help me. I updted the software for my iPod and now when I play songs the screen looks scrambled and I can't do anything except reset it. I am thinking there may have been a bug or something in the update. Should I restore iPod to the original settings?

For those really stuck, try reverting to the previous firmware 1.1.1 version (for those of you that got the CD with your ipod) if you still have the download somewhere.
Seems Apple have removed the download, and in light of all the problems here, I would suggest maybe making 1.1.1 available again until the issues of 1.2 are resolved.

"White Screen" error after most recent update 60 gig video iPod

I just received the most recent iPod updater software. I installed the updater and ran same. After the update process my 60 gig video iPOD cannot be recognized by my MAC G5. It has a "White Screen" and WILL NOT turn off! When I attempt a reset it simply gives me a 2 or 3 tone beep (I've never heard the tone before). The screen goes dark and it reboots to a white screen. I've re-installed updater and iTunes. I've switched USB ports. I've shut down the computer as well as rebooted same. I've allowed the iPOD to fully discharge (which happened quickly since the screen will not blank). When the unit is plugged into the USB port it charges and the white screen reappears. The updater now refuses to see the iPod so I cannot reset to factory defaults. Any ideas?
The idiots at Apple instituted a 24/7 chat tech support line for iPod shuttle owners. The guys like me who paid the big bucks for their best product get stuck out in the cold! Apple's whole tech support schtick is barely one step ahead of Dell's! The charge premium prices for their product and I like Apple a lot, but their demand that you be either an Apple Care customer or .MAC user to get even rudimentary support *****!

I just received the most recent iPod updater
software. I installed the updater and ran same.
After the update process my 60 gig video iPOD cannot
be recognized by my MAC G5. It has a "White Screen"
and WILL NOT turn off! When I attempt a reset it
simply gives me a 2 or 3 tone beep (I've never heard
the tone before). The screen goes dark and it
reboots to a white screen. I've re-installed
updater and iTunes. I've switched USB ports. I've
shut down the computer as well as rebooted same.
I've allowed the iPOD to fully discharge (which
happened quickly since the screen will not blank).
When the unit is plugged into the USB port it
charges and the white screen reappears. The updater
now refuses to see the iPod so I cannot reset to
factory defaults. Any ideas?
The idiots at Apple instituted a 24/7 chat tech
support line for iPod shuttle owners. The guys like
me who paid the big bucks for their best product get
stuck out in the cold! Apple's whole tech support
schtick is barely one step ahead of Dell's! The
charge premium prices for their product and I like
Apple a lot, but their demand that you be either an
Apple Care customer or .MAC user to get even
rudimentary support *****!
Ok, for all the others out who experience this problem....I spent about an hour on the phone with Apple. You have to go to their SECOND level of support to get an answer. But there is a fix.
If you have a white screen and the unit beep 3 times after a reboot here's what you need to do to fix the problem. Warning all you data will be lost. It will have to be downloaded via iTunes again!
Disconnect the iPod from the computer. Hold the Select and Menu button down for about 7 seconds to until you get a beep. Then hold down the Select and PLAY button for 10 seconds. This will put the unit in hard disk mode. Wait awhile until the Apple screen goes away and if you get a progress bar wait until it is gone.
At this point it will take some finagling, but you basically hook the iPod back up to the computer and do a RESTORE. The iPod should be recognized by iPod updater. Your data MAY still be in place, but if you do not do a restore to factory defaults with the updater you will get the white-screen-three-beeps-problem again.
Once you reboot into the language screen you can reconnect the iPOD and download your data from iTunes.
I complained this info SHOULD be posted online. They guy was very nice and agreed but said that engineering was still collecting data. He thought it was a dumb idea not to post online or allow the first level support guys to fix the problem.
Hey Apple...if you read this how about collecting data on your goddamned time and at your expense. You're the SOBs that collected $399 for the product! Ever seen the Comcast or AOL video on YOUTUBE? You guys could be next!

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

How do I restore my ipod to factory settings, but I have a passcode lock, and my screen is broken so I can't type in my password when I connect to itunes?

Okay so I have had my ipod 4th gen for almost 2 years buy the screen has fallen out of the back casing, (I bought it as refurbished) and I am trying to reset it to factory settings, so when I get a new one I can register my device on apps/games since some apps require that you can only register on one device, but I think the thing that connects to the screen is ripped so the screen won't turn on and I can't physically touch it. What I want to know is how can I restore it with me not being able to type in the password lock since the screen is broken?
or is there a way to disable the passcode lock through the computer?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My ipod touch is locked in expanded mode. It happens every time I do a itunes update. I've tried to soft reset then a hard reset. Neither has resolved the problem. The screen goes back to normal but expands and locks during sync. help

My ipod touch is locked in expanded mode. I can not get to the controls. It happens everytime I do an itunes update. I have tried a soft and a hard reset which fixes the problem but then during syncing the screen expands again and locks up. Help.

tell me abt software version ...????
was it jail break or not???
reply these two and i will tell u further...

The screen of my ipod broke so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store

the screen of my ipod cracked so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store but we still got the case of the ipod from the first day we cant find the receit though

1) you can get a replacement one, though you might have to pay the out of warranty price for the device (normal iPod touch 4th gen 8g = $99)
2) If you don't have the iPod itself, its is highly unlikely they'll replace it since you won't be handing the original over (since its in your locker)

HT1212 my ipod touch is locked, i know the password although then i go to enter it nothing happens its as if the touch screen isnt working, is there any way i can repoot the factry setting completely?

My ipod touch is locked, i know the password although when i go to enter it nothing happens it as if the touch screen isnt working, i have held down the power and home button to reset it, it works for a second then stops working again. is there anyway i can completely reset the factory settings

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

30 GIG Video iPod, Video Options not available - Please help!

Hi.
I have a 30 GIG iPod Video 5th gen, with the latest iPod updater software installer on it.
But when I look at the iPod preferences, when it's plugged in via USB, all Video options (manual vs automatic etc) are all greyed out and not available for selection.
And I can't drag any videos onto the iPod (even with the right video format!).
It's like the iPod itself doesn't recognised that it is an Video one, like it has a complex and can only deal with music and photos.
Can anyone help or offer advice?
Anyone had a similar problem?
Any help would be greatly appreciated.

Thanks for your help guys.
Even with the iPod set to manual, I couldn't drag iPod format videos directly onto it.
Did a factory restart, and it has fixed the problem.
And just a note; the options in the video tab will always be greyed out, when the iPod is set to manually update songs.
cheers!
bc

I can't unlock my ipod nano 4th generation. The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top.

I can't unlock my ipod nano 4th generation. The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top. What could be wrong?

Hi Saint09,
Thanks for visiting Apple Support Communities.
I'd recommend the steps in our iPod troubleshooting assistant:
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jeremy

Loading DVD's on 80 gig Video Ipod

We got a new 80 gig Video Ipod for christmas and want to load our DVD's. We tried down loading a software that didn't work. Can someone make recommendation of an easy software that works, and since I am not real computer savvy any detailed instruction would be appreciated.

There are plenty of good free programs out there. Here is a link to a discussion on just that free programs for mac and windows. http://forums.ilounge.com/showthread.php?s=&threadid=123067
You really do not need to pay for a program and if you do choose to do so consider another product then the one from that is recommended by Spammers... that would be cucosoft. They are all over these threads. There are also some great pay programs out there. But again, try the free ones first. Then if not do a search and you will find many, many pay programs out there from companies far more reliable then the one recommend by the SPAMMER on this thread.
Also another free program that works well is this one:
http://www.squared5.com/svideo/mpeg-streamclip-win.html

My iPod nano has a lock on the screen.How can I unlock and use my nano?

My iPod nano has a lock on the screen. How can I unlock and use my iPod?

Do you know there is the lock/unlock thing on the top or bottom right? If that doesn't work, hold down the middle circle and top portion of the circle button at the same time and hold until the screen goes black. Let go and soon an apple will appear. If you wait / press some buttons (i am not sure exactly how this part works) it will turn white and then the screen will appear again. You have all your music and everything still but the problem should be gone. This also works if your iPod ever freezes.

FROZEN 60 GIG Video iPod

I have a brand new 60 GIG Video iPod. The iPod froze during the import of new music and video files. The display has the "Do not disconnect" icon and label shown in the display. Attempting to reset the iPod using the instructions from Apple's support site for iPod issues - the five R's, the iPod will not respond to any of the options provided. Is there another solution to reset the iPod or is this one just destined to be replaced under warranty?
-Kevin
Titanium PBG4 400mhz Mac OS X (10.3.9)

Repeated attempts at following Apple's technical support documentation of the "five R's". Interestingly the sequence did not work initially, but recovered after several attempts.

Ipod 30 gig video locked on lang. screen

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