IPod 3rd gene: convert problem for videos

I'm using a iTune 7.5 and I converted my music videos for my friends' iPod. I then synced it to his iPod but when he played it there was no sound what so ever. I checked to see if it was a head phone problem but it wasn't. I double checked my iTunes and played the converted ones, only problem is theres no sound.

If the videos are multiplexed MPEG files then the audio and the video are muxed onto the same track. QuickTime, and therefore any application that uses QT like iTunes, the iPod, iMovie (Mac app), etc. expect two separate tracks, one video and one audio. So when you convert these muxed files, the video is played and the audio is not heard.
iPod plays video but not audio of some exported files
http://docs.info.apple.com/article.html?artnum=302588
So you need to do a conversion on the file first. MPEG Streamclip is a popular one that comes in both Mac and Windows versions and is known to "repair" this problem.
See this other link for other applications that might be able to do the same thing. But your root cause is the muxed MPEG files.
GUIDES TO: Converting Video for iPod - Mac & Window
http://forums.ilounge.com/showthread.php?s=&threadid=123067
Patrick

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