IPod 3rd generation stuck on grey screen.

Hi, the other day I was listening to music when my iPod 3rd Generation flew out of my pocket (sweatpants) and dropped to the floor. It was fine after that but when i left it alone for about half an hour the blacklight turned off and my screen is now grey. It played music but i followed some tips and restored it so now no music is on it. It works fine if i put music back on it the only problem is the screen is grey. I have tried the "Toggle hold button then press Menu/And Center at the same time" and it doesn't change the grey screen. Help ?

If a full restore of the Nano did not resolve the display issue, it's most likely hardware related meaning you'll need to either take or send your iPod in for service.
Apple will do an out of warranty exchange for your iPod for the amount listed on this page.
http://www.apple.com/support/ipod/service/prices/
Third party service centers are a bit cheaper, but not always reliable, so choose at your own risk.
B-rock

Similar Messages

  • IPod 3rd generation stuck on apple logo

    Hello, recently I plugged my iPod 3rd generation (Touch wheel, 4 control buttons above it, no color display) into my computer with a 4th generation iPod touch cable. After that the iPod will not boot. It simply shows the apple logo, emits some sounds and freezes at boot logo. iTunes doesn't see it if I plug it in (Maybe because its a REALLY old USB...)
    Please help!
    Thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod Touch 3rd generation stuck on black screen

    I was using it and it was fine then an hour later i went to go on it again and it was just a black screen. I tried plugging it into the charger, reseting it and everything.  When I plugged it into iTunes an error message popped up saying "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000001)" then I pressed ok and another message popped up saying "iTunes could not connect to the iPhone ""  because an invalid response was recieved from the device". Does anyone have any suggestions?

    Try:
    'iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    iTunes cannot connect to the iPhone because an invalid response received from the device: This error occurs when there are problems communicating through USB. This may be resolved by following the steps for errors 13 or 14, below.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Above from:
    http://support.apple.com/kb/TS3694

  • My Ipod 3rd generation has a White Screen and thats it

    I just cant get anywhere with this white screen. Ive tried restoring and it wont even let me do that. So i guess my question is, Do i need to get rid of this one and purchase another one? or can it be fixed somehow?

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help

    My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help! xx

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Ipod 3rd generation wont download all the way

    My ipod 3rd generation wont let me download apps. when i put my apple ID and it starts to download but quits in the middle of the download

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Fix for iphone Earphone Bug
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a hardware problem. If defective and not abused, Apple will exchange your iPod at no cost
    Apple Retail Store - Genius Bar

  • Need Help For iMac G5 Stuck On Grey Screen Or Apple Logo No Spinning Gear!

    Hello everyone i'm new here and i'm new for using iMac for some reason i was trying to clean or to fresh installation the iMac that my brother gave it to me that he bought it into the flea market without the original disk on it! when i erase the Macintosh  HD and some of the partition o iMac then reboot it now the iMac stuck on grey screen or apple logo no spinning wheel shown. and i also try to search and try all the tips of all mac user's like all the command key's and follow the instruction of them but still nothing happen..
    Holding CMD & R just to go disk utilities nothing shown up only apple logo and the noisy fan.
    Holding alt and it go to blue screen and show my mouse Pointer Refresh Logo, Hard drive Icon, Arrow Sign.
    i can click Arrow Sign and it go Apple Logo and within 2-3 seconds and it change to Power Sign Logo,
    i can click Refresh Logo but nothing happen .
    i can't click the Hard Drive icon.
    CMD, Option, P & R to Reset i also try and it's the same nothing change.
    CMD, Option, ESC no action shown.
    Is there anyway to fix this issue or problem please and thank you for help.
    Hoping to get result for all of you guys P.S
    iMac G5
    v10.5.8
    Leopard

    You need to have the install DVD that was issued with the iMac
    You can call Apple at 1-800-275-2273

  • Powermac G5 stuck on grey screen start up and fans running wild

    Hi All
    I also have the recurring problem all of a sudden - yesterday all seems well, today am stuck on grey screen and fans getting stronger by the minute. NOTHING works - have been through all sorts of forums and the most I got was to try disk utility - which says all is well - replaced the battery - tried just about anything short of pouring some acid on the **** thing, won't boot from original install CD either - I really need this machine as I earn my living with it and cant afford a new one and why as it was working just perfect - now this mess. In a way don't know why the excellerating fans are not built to simply pick up speed and then eat into the PC board and CPU - at lest this way we know for sure there is nothing we can do.
    Does no one here know why the mac is doing this - not even the mac fundies? Unbelievable. I live in Namibia and Apple Mac support here is similar to that on this website - might as well write this on a wall - that is why I am really frustrated... **** Mac

    Follow these steps in order:
    http://support.apple.com/kb/TS2570
    The G5 is also subject to solder failure around the RAM slots and memory controller.
    It is a fatal condition, but one that can sometimes be temporarily sidestepped by heating the logic board between the RAM slots with a hair dryer.
    Heat the board until very warm (hot) then start.
    If your machine starts after heating, then you better just leave the machine on all the time.
    You never know when the trick won't work......

  • Stuck on grey screen screen at start up...apparent Qmaster bug.

    So I found what appears to be a bug. At least for me...and at least in 10.6. Not sure if this effects other OS versions.
    I was having an issue with start up getting stuck on grey screen. Symptom is eventually start-up circle segments would stop spinning and left hanging there on the grey screen.
    There are Apple doc's and ample google hits on this subject. But I have found nothing pertaining to Qmaster as being a possible cause.
    It took me awhile to figure it out and was not an obvious issue.
    I thought it might be helpful posting this here to bring this up on a google search for someone who may be having the same problem.
    My issue:
    Doing image sequence Maya render's. However, I doubt it is Maya related.
    If I pause the render in the Batch Monitor. And shutdown. Something with Qmaster still being active hangs my startup. It is repeatable behavior.
    I have to start up holding shift key for safe mode.
    You will note, if you have 'Show Qmaster service status in menu bar', under the Advance button of QM's System Pref's pane, that the green light is on.
    That green light being on, gave me the clue that it was something to do with Qmaster.
    Clicking; Stop Sharing and restarting clears the start up hang.
    It appears, whatever permutations Qmaster expresses with a paused render on start up, is somehow preventing normal start up.
    Since I have read that menu bar items may be one possible cause for start up issues. It's also possible and therefore worth mentioning that unchecking "Show Qmaster service status in menu bar". May also resolve the problem. I have not tested that.

    Issues like this are often caused by startup jobs that are taking far too long to finish. It definitely looks like a serious bug so it's worth reporting it to Apple at either of the following places:
    http://www.apple.com/feedback/compressor.html
    http://bugreport.apple.com

  • STUCK ON GREY SCREEN! !PLEASE HELP!

    !!HELP!! STUCK ON GREY SCREEN
    I have a MacBook 10.5. Its a few years old anyway it seemed to be working fine up until a couple of weeks ago then it started taking ages to startup.
    I started it in singlemode then typed /sbin/fsck -fy then a message came up "harddrive appears to be ok" next i typed "reboot" and the system started booting.It started as normal with the apple logo and spinning chime,next the screen turns blue where the login screen normally appears but then the screen turns grey with no logo with just the pointer arrow on it and it doesn't seem to load past that point.Can anybody please help me solve this problem i have my kids photos and stuff on it that are unreplaceable.
    Hopefully there's a command line that can help also I don't have a installation disk so is there a way I can download 1 onto USB??
    THANKS HEAPS!!!!!

    Hi Eug07349,
    Thanks for visiting Apple Support Communities.
    It sounds like you may be experiencing a software issue. I'd suggest trying the first two steps in this article (Disconnect, test peripheral devices and network cables, Perform a Safe Boot):
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    Best,
    Jeremy

  • My old mac powerbook g4 wont boot up, it wont show apple logo and spinner aswell just stuck on grey screen while booting please help me

    i have a old powerbook g4 which i usally use to store some photos and to listen music. the battery of my powerbook is completly dead so i used to use my powerbook using charger adapter so whenever my power cuts down my laptop will be shutdown.
    one day i had just bootedup my powerbook and some date notificateion poped up so i press enter and suddenly my power went off and laptop shuted down. and next time when i tried to boot its stuck at grey screen , i even cant reach the apple logo and spinner. please helppp me :!!!!!!!!!!!!!!!

    Resetting PRAM and NVRAM is not working
    and i cann't boot it on safemode holding shift button and while holding option or c button at startup i can only see three things 1 is refresh button, 2 macintosh HD with X under it, 3 arrow forward button please help me

  • My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help?

    My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help I have tried everything I know to do

    Unfortunately this means that there is a problem in the boot sector of your hard drive. It might be indicative of a fundamental corruption in the coding that allows your computer to boot your operating system from your hard drive. I had this problem twice and it resulted in me having to get a new hard drive and restore my data.
    In other words, your computer can't talk to your operating system so you can't access your data.
    Here is my advice: DON'T CALL APPLE TECH SUPPORT though they are kind and usually helpful it will take you an hour just to explain the situation and they will only tell you to do what I'm gonna say here.
    First: Shut down your computer completely
    Two: boot up while holding down the following keys: command, option, p, and r. The computer will reboot 3 times. This solution will likely fail so if you're frustrated skip to the next step.
    Three: Boot up while holding down the option key. Select recovery drive. Select your default language. Select disk utility, click on Macintosh HD, and select "verify and repair volume." Likely the verification will produce some line like "unused node not erased." Or something like that. If anything using the words "node structure" comes up, you need a new hard drive.
    If after verification and repairs you still can't boot I sincerely hope you have apple care because you will need a new hard drive. Set up an appointment to come in to the apple store, they will tell you to go and get data recovery, just ask them to give you the old hard drive. Unless you have an up to date backup in which case you can just restore from that. If you're lucky the only issue is with the boot sector which means that if you ask them to give you the old hard drive, you can buy an enclosure and you have effectively been given a free external hard drive. It still works to store data just not to load an operating system.
    If you have a back up drive bring it to the apple store and they'll do the whole thing right there, it should take around an hour and a half but may take longer.
    Hope this helps, it's annoying but it's your safest bet.
    All the best.

  • HT1535 I own an iPhone4, an iPod 3rd generation and an iPad 2. I use the same iTunes library but unfortunately synced iPad with a different computer before syncing to my own. Do I risk losing the films/apps I've downloaded onto my iPad if I sync with my i

    I don't want to sync what is on my iPod to my iPad. (I have a 32gb iPod but only 16gb on iPad. The iPod I use mostly for music.) I can't seem to add the films I have downloaded onto iPad to iTunes. If I could do that, I could erase them from iPad to create more storage.
    This is intensely confusing, sorry.

    Question.....
    "I own an iPhone4, an iPod 3rd generation and an iPad 2. I use the same iTunes library but unfortunately synced iPad with a different computer before syncing to my own. Do I risk losing the films/apps I've downloaded onto my iPad if I sync with my iPod?"
    Answer.....
    Yes you will lose the films that you downloaded to the iPad when you sync with your own iTunes unless you transfer the purchases into your own iTunes library. Were these movies that you purchased? If so, you might be able to download them again for free. Do you have multiple computers that you sync from or is this someone else's purchased content?
    You can select whatever you want to sync to all of your devices in iTunes, you do not have to sync the same content to all device.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    iOS: Syncing with iTunes - Support - Apple

  • Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it

    Follow-up: 203908177
    Dear sir/madam
    Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it but the they gave me an ear phone which just was like an ordinary earphone where I can't low and high the volume nor I can select the playlist ... Please read below
    that I wrote to you in the email I've sent to you on last April as followed :-
    Dear madam/sir,
    It's me Santosh Lamichhane who just arrived to my place in Kathmandu, Nepal after a month visit in Bolivia and Argentina ...
    Dear madam/sir, I like to inform you that while my visit in Santa Cruz de La sierra in Bolivia I bought a new earphone for my ipod shuffle 3G due to the problem in my old earphone on the date as followed in the bill of as shown
    ALTEK
    PN 26986 VN 24186
    Vendedor:
    Federico
    Date 02/04/2012 time: 03:34:22 PM
    I did checked the earphone there same time and found that I can't lower or high the volume from that new purchased earphone and even asked why and one of your senior staff said it might be the problem of my ipod shuffle's setting, Since the beginning of the time of purchase till I came to Nepal 4 days ago I didn't use the ipod because I'm not able to increase the volume and I didn't took my laptop with me while my visit there ...
    But when I try to restore my shuffle here ; even that doesn't works ... Today and yesterday when I checked my friend's earphone of ipod - it was working on my shuffle and my earphone also working in his classic ...
    I want to kindly request you since I showed my shuffle at the time of buying earphone there in Altek, San Martin AV in SAnta Cruz de la Sierra in Bolivia and asked I need the earphone for my ipod shuffle 3G It's not my fault ... Could you please ask the agents of apple here in Kathmandu to replace it with the working the right compatible earphone for me ...
    Hope to hear from you very soon ...
    Thanking you
    From Santosh Lamichhane,
    Cell +977 9802033662, 9813716393,
    +977 (1) 5002018 Res ...
    1210 Tikhedewal 28, Lalitpur SMPC 14, Kathmandu, Nepal

    You will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
    Message was edited by: Dave Sawyer

  • I can´t sync my iPod 3rd Generation with iTunes library

    Hello, I´ve been trying for a while to sync my iPod with my iTunes library on my PC. It does show up on Windows as a drive and iTunes seems to know there is a device plugged in but then a message appears: "iTunes could not connect to the iPod touch because an invalid response was received from the device" I´ve tried several solutions, including: restarting the iPod Service, restarting the Apple Mobile Device Service, emptying my Temp directory and restarting and changing my device´s Drive Letter. On rare occasions, when I give it another try, I manage to get the iPod recognized, but when I enter the iPod menu, the sync button appears grayed out or if I can click it and attempt to synce the iPod, it seems to happen in the computer, but no changes are made on the iPod. I´ve tried syncing only music and only "selected music and tracks" but no setting seems to be transmitted to the iPod. The iPod shows the "charging" icon but never the "syncing" icon. I hope somone can help me. I have also tried syncing over Wi-Fi, and in the iPod, I can see the Pc but it appears grayed out.
    And, to my outrage, random songs have been dissapearing from the iPod randomly. It sounds weird but maybe it is because of iOS 5. I have an iPod 3rd Generation and iOS 5.1.1 (9B206). Both iTunes and my iPod say my software is up to date and maybe the iPod is too old for further updates but I only want to get my new iTunes songs into my iPod. Please somebody help me. Thanks very much!   

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Maybe you are looking for

  • How to get multiple numbers for a business?

    Hi- We use Skype as our means of communication for our company.   We like everyone to have a Skype number, however we have reached a major roadblock.  Everytime we add a new person and try to get them a Skype number it locks the account for fraud, ap

  • Re-Order photo

    How do I re-order the photos in IPod? It seems like IPod displays photo based on uploading order.

  • Need an extension for indesign cs2 that exports latest version of pdfs

    we're using ID CS2, no plans to go to a more recent version.  Currently latest version of pdf that it will export to is pdf 7.  current versions of web browsers don't display properly, i imagine because they're expecting a more recent version pdf.  i

  • Need clarity on how RDP CALs work in workgroup environment

    Hi, One of our customer has purchased 5 CAL licenses for RDP. They don't have any windows server in house to deploy licensing server and all the machines are connected in workgroup. Please let me know how can they utilize the CAL licenses available.

  • Can't add attachments in mail

    I don't seem to be able to add attachments to an outgoing email. I have tried using both the menu command and the toolbar. In both cases, the computer goes through all the right steps - asks me to choose a file, and opens the browser window so that I