IPod 4-upgraded to ios 6.1 and now voiceover won't shut off and I have to triple click everything which has eliminated scrolling and swiping as options
Last night my daughter downloaded the ios 6.1 upgrade to her ipod touch 4th gen. It automatically went into "Voiceover" mode and to select anything you have to "triple-click" it. WE turned both things off but they don't turn off. Also cannot swipe or scroll due to the triple click issue. HELP!
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
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Every time I touch my Iphone 4s a box appears around whatever I touch and Siri tells me what I am touching and I have to double tap it to bring the app up. It also won't let me scroll up or down and scrolling sideways is difficult.
Check accessability options under settings > general > Accessibility
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my screen just turned blank white randomly and now it won't turn off/reset or connect to a computer or really do anything... need help.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Some other users have had the same problem -
Updated my iphone 3gs to ios 5 and now it keeps just shutting off and coming back on?
I updated my iphones 3gs to ios 5 and now it just randomly shuts off and on. whats wrong with it?
don't ask me why this worked, but it did for me last night. In iTunes, where your device shows up on the left side, I double clicked on it. It then allows you to change the name like you can for changing file/folder names. I changed 1 letter on the name of the ipod and hit enter. I then right clicked on the new ipod name and chose restore from backup. My choices for backup was the original name of the ipod only and not the name i had just changed it to. I told it to go ahead and backup from the old name figuring I would get the same results, but not the case. It restored it with all app, music and pictures with one exception...all of the settings, email setup and information within the apps was lost. Atleast that an easier fix than starting all over. Hope this will work for you guys too with the same issue.
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I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.
Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W. -
If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?
It really depends on which subscription plan you are signed up to. Normally whichever programs are available thru your subscription are listed for you to install in the CC desktop manager application. If you do not see certain programs listed it might be because your machine does not meet the system requirements for them... that is normally what happens with the manager.
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Help changed my email password last night on laptop and now it won't let me get mail on iPad. .tried deleting email and adding back account with new password and didn't work,tried to go in settings and add server didn't work ,help
Hello Hawaii227,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Have a nice day,
Mario -
I installed Lion and now CS4 won't open. I get a note that sayd "you need to install Java runing, but you are not connected to the internet (BUT I AM CONNECTED TO THE INTERNET). It goes on to say "to install Java runtime later, open "Adobe Illustrator CS4" again....I try but it still won't let me open Adobe Illustrator or update Java
Download and Install Java: http://support.apple.com/kb/DL1421
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I dropped my iPhone 4S in the toilet. I dried it and shook out as much water as I could. I removed the SD card and put everything in a bowl of rice. It is still in there and everything appears to be working normally, but it won't shut off and the camera light stays on. I've tried the restart thing where you press and hold the pwr button and the home button. What should I do?
Service and Repair - https://selfsolve.apple.com/ Repair options (require hardware serial number)
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one <-- enter correct country once on page -
I bought an app from itunes called 'Cinema' It promised loads of movies but all I got was trailers. No way to contact the developers of the app. So I followed the 'Support' advice and deleted etc and now it won't reinstall. there is no install button next to it!. It was only £6.99 so not a fortune but I'm wary of trying any others now. Where did I go wrong and how do I put it right?
Yeah, I know I can restore it, but I might as well go ahead and try. I just finished a backup for icloud and itunes to make sure, I'll go ahead and restore it and set it up as new and see how that works. Seems like I have no other options at this point, I'd still like to know what they did with the Download tab in itunes store, if they removed it or if I'm just overlooking it.
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Did an upgrade to iOS 5.1 fix the iPhone 3Gs 'randon shut off' issue?
I got an iPhone 3Gs some 3 months back & and it was working fine on iOS 5.0.1 for soem time. Then suddenly it started shutting off at 40% battery.
It kept doing it almsot evey time it reached 40%. Then I did a restore and all. The phone worked fine for a while but the problem started again.
This time it shuts off at any battery level below 80%. iOS 5.1 is out but I am not sure if I want to upgrade now. And downgrade isn't anything I want to do.
After reading a lot around blogs and forums, I found some ifixit battery replacement. I don't know if it's going to work but still I'll ask. WIll the battery change work, as my phone isn't that old. Just 3 months. Shut offs driving me mad. Need help.The only solution I could find was to change the battery. It seems that iOS5 will make your battery issues known if your battery is near the end of it's life. My phone would shut off several times a day.
If you're bold enough and don't mind ripping open your phone, I ordered one off of Ebay for $5 and it had every tool I needed in it. Also the detailed instructions can be found on ifixit.com. Works like a charm now, I haven't had any issues at all.
Feel free to contact me for any questions if you plan on changing your battery. -
My boyfriend and I both have iphone4's and we both did the 7.3 update this morning. My phone is still working properly but his just shut off after he'd taken a call and now he can't get it to turn back on. Coincidence? He's not dropped it or gotten it wet and he literally had just hung up from talking to me when it stopped working.
Anyone else having issues? Thoughts?
Thanks!NO, but he can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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I changed my passwork and now I'm locked out. I know the password that I used but it wouldn't accept it. I have never synced to iTunes. What to do?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just downloaded the new update and now my phone wont turn back on. The screen is blank with this across the top on the page:
[NAND]_findflashmediaandkeepout:601 physical nand blcok offset1......... (several more sentences similar to this saying error etc)
This happened before when the battery went dead and i plugged it in to charge, but started working again after a while. This time however its not doing anything.
HELP!Might be hardware failure. Take the iPhone to the nearest Apple store
for evaluation. Make a Genius Bar appointment to avoid delay at the store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
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