IPod 4G screen is white, Won't connect to computer, wasn't restoring or in dfu. How to fix?

iPod 4G screen is white, won't connect to computer(Even though it's plugged in) no restoring was in process at the minute, and won't react to anything(Including turning on/off, no DFU, no Restoring, Home and power button aren't doing anything) How do I fix it?
Today, I was "screwing around" with an iron. When I pryed it open, (I'm guessing it must've hit my iPod 4G on the ironing board, I know, stupid decision) Next thing I knew, my iPod screen was white, or turning white, from an app I was in. I started freaking out because it wouldn't turn off or on. The sliding thing didn't even appear. I tried doing the "hold home and power button for ___ seconds" which didn't do anything, I tried plugging it into the computer, but the computer couldn't even tell it was plugged in. No restore or anything. It's currently white while I'm typing this... It's been about maybe a hour since it's been white. Any help or suggestions please? I'm not looking forward to taking it apart because recently I got the iPod fixed from when I had accidently shut it into the car door when it was in the pocket of my cardigan, which got caught in the door.
The back has a big diagnol dent across it, and I'm at a young age and not very experienced with this field, so I'm not opening anything. Again, this would reeeaaalllly help if anyone could help me with this issue! Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

IPod always appears as charging, won't connect to computer

My iPod charges fine from the wall charger but when i disconnect it it still says it's charging and since it does it looses battery from the charging icon being displayed all the time.
Also, it won't connect to my computer or any other computer at all, it just has absolutely no reaction to it plugging it into one(Note that i have tried other cords and computers and it still dosen't connect at all)
Any ideas?

no my ipod's not recognised by my computer or any other program on my computer. so the only thing i have'nt tried is restore-in my ipod as it doesnt appear in itunes at all and i dont no how else i could do it. i have tried to make it work on both my old computer and my brand new so therefore its not a disk drive problem and i cant fix that even if it was because it doesnt appear in the disk managment section either..
_when i run a diagnostic this is what comes up._
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
every other test works fine.
Is my 5th generation ipod combatable with itunes 7?
if its not how do i install an earlier itunes beacuse when i do it comes up with unable to because an later version has been install and what not.... arghh

I reset my iPod completely, and now it won't connect to computer. What happened?

Just what the title states. My iPod was messing up so I reset it, and now it will not connect to a computer. I have tried other iPods on my computer and they all connect fine. Why is my iPod the only one doing this?
Oh and by the way, the only screen that comes up is the "Connect to iTunes Screen" meaning I cannot get on it at all.
Message was edited by: cdawg380

Try placing the iPod in recovery mode to see if iTunes will see the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

IPod got erased, and now won't connect to computer

I've had my Third Generation iPod for well over a year, and it's been fine up until this past month. It's been doing odd things, like freezing up and randomnly muting songs all month. When this has happened, I've just reset it, and it's gone back to normal. This morning, I started to play one of my playlists, and the iPod just flipped through the titles of each song, and then closed as if the playlist had finished. I tried resetting it, and all of my files got erased. When I tried to hook it up to my computer, the computer froze. The iPod still turns on, and seems to be working, but there are no files. iTunes and my computer won't recognise it, so what should I do? I've tried switching USB ports and restarted the iPod several times, even in disk mode. Nothing works. Out of curiosity, I went to the About menu on the iPod, and it says I only have 6 out of 20GB left. This was the amount that I had left when there were songs on it, but now there aren't. How can this be?
Windows XP

no my ipod's not recognised by my computer or any other program on my computer. so the only thing i have'nt tried is restore-in my ipod as it doesnt appear in itunes at all and i dont no how else i could do it. i have tried to make it work on both my old computer and my brand new so therefore its not a disk drive problem and i cant fix that even if it was because it doesnt appear in the disk managment section either..
_when i run a diagnostic this is what comes up._
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
every other test works fine.
Is my 5th generation ipod combatable with itunes 7?
if its not how do i install an earlier itunes beacuse when i do it comes up with unable to because an later version has been install and what not.... arghh

My 4th generation iPod touch (reset today) is unable to connect to any VPN systems. Does anyone know how to fix this? Thanks

Didn't realise there would be a question box as well as title and it would take ages to write out again, so...
Does anybody know what to do when an iPod refuses to connect to VPN?
Thanks

Thanks for the response,
I have tried 3 vpns so far, hotspot shield, spot flux and onavo extend.
All 3 can be downloaded and installed as I can surf the Internet fine.
The problem occurs when trying to install the profile to run the VPN. The certificate shows as authenticated so I add profile, and in the VPN settings tab I can see the current VPN profile, but swiping the VPN swiper to on results in a spinning wheel for a period and then it gives up and VPN returns to off.
For the record, hotspot shield works fine on my mac computer.

I downloaded iTunes 11.4 so I could set up an iPod Touch, and now it won't open at all. Can someone please tell me how to fix it?

As mentioned - I was trying to set up an iPod Touch, and it kept telling me "open iTunes," so it dawned on me that I probably needed to update it. So I updated it, and now it just doesn't open (it bounces once, and that's it).
For added info:
I have a MacBook Pro with Mac OS X version 10.6.8.
Technically I keep all my music on an external hard drive, but I don't think anything is corrupted (because it was working fine just before I updated it).
Thank you.

Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H.

What do i do if my ipod touch screen went white and wont turn off?

what do i do if my ipod touch screen went white and wont turn off?

- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above.

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white in the backgroud i can still hear the typing eventhough its all white

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white

Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi something happened to my ipod the screen went white

hi something went wrong with my ipod the screen went white because of an app

There's a couple of things you can do.
First Hold the off button for a long time.
If this fails then go onto your iTunes on your computer and restore your iPod. Don't choose the restore to factory settings option.
If this fails go into the App Store and ask for assistance from them. You have to book an appointment.
Hope I could help.
Tom

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

HT201412 Hi , my Ipod touch4 not turning on even not connecting to computer... How can i fix this problem !!!! plz

Hi , my Ipod touch4 not turning on even not connecting to computer... How can i fix this problem !!!! plz

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

My iPad won't connect to the Internet while I'm in Europe, how do I connect it ?

Helpppppp !!!!??? My iPad won't connect to the Internet while I'm in Europe, how do I connect it ?

jmkaplan wrote:
What is the difference between roaming and Wi-fi. I'm going to EU in a week. Your answer implies that if I use the Wi fI in the apartment I'm staying at for my Mac or my Iphone, I won't have to pay extra. Do I have that right. My carrier is ATT on my phone.
That's right, wifi is free around the whole world (except if you have to pay to access a protected network). It doesn't matter whether you're with ATT or Verizon. Beaware to turn off Cellular and Data Roaming as it is very costly if you don't have an int'l plan. I think the cheapest ATT int'l plan at this moment is $25 for 50MB.
Also, you can text anywhere in the world for 50 cents with cellular and data roaming off. At this rate, you're not going to be popping 50 text messages back and forth, but for a few, I find it to be very reasonable. It's cheaper to text a fellow traveler than to call him/her at int'l phone rates. The cheapest text plan is 50 messages for $10. See ATT.com for other plans.
Another option to consider is Skype. With a wifi signal, you can call anywhere in the world for about 2 cents a minute. When I set my Skype account up, they required a $10 prepayment. At 2 cents a minute, that's 500 minutes. While I think I set my Skype account up from Europe, I think it might be easier to do it here. Skype works great on both my iPad and my IP.

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

My i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this???

my i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this??? Should i mention i have tried restarting back to new and i have the most up to date software. Please help

If the center portion of the monitor is flickering then your GPU on the logic is bad or (unlikely given this symptom) that your monitor cable is pinched/damaged.
**Imediately backup ALL your important data while you can still see things on the monitor
Contact Apple for appt. for in shop diagnostics for full examination and for parts replacement
nobody can give you a cost on a repair that isnt fully diagnosed online and cannot be.
perform SMC reset just to check:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

IPod 4G screen is white, Won't connect to computer, wasn't restoring or in dfu. How to fix?

Similar Messages

Maybe you are looking for