IPod (4GB) stays in "locked" position after downloading latest update

I am having trouble with my Ipod Mini (4GB). It will not toggle out of the "locked" or "hold" position. I have tried the 5 Rs, and all other suggestions as well. It started this after the most recent update I downloaded.
I tried resetting it, and it still continues to remain in the "locked" or "hold" position.
I believe this is a software issue, and after downloading the latest software, it has made my IPod non-functional.
Please help!

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