IPod 4th Gen accidently wiped of photos / videos, no backup on computer.
My daughter owns a brand new Ipod Touch 4th Generation. Last weekend she took a great deal of photos on it, and video from a convention.
Last night connected the Ipod to her new laptop. Itunes was not set to sync photos or video, only her music library.
When she connected the Ipod, it synched. Upon synching, it erased all her photos, except 2 she had taken that day, and erased 4 hours of video files.
There was no backup of these files on Itunes, as the Ipod and computer were both fairly brand new.
First: Why would Itunes wipe these files when Itunes was not synched to photos or video, only music?
Second: She is very upset that she has lost everything. I am a computer technicaian and have been able to recover files from SD cards, hard drives, and even older Ipods, files that were deleted even up to a year ago, but this new Ipod Touch 4 is so locked down I can not recover anything at all.
Does anyone know any method the the Ipod Touch 4 can be seen as a hard drive so I can run a file restore scan on it to recover the recently deleted files?
Very disappointed that Apple has such technology that would wipe a users files just by connecting it to a computer. The same thing happd end on my Iphone when it upgrade to IOS 6.0 - lost several days of photos and music.
I understand most people use the Cloud these days for backup, but the average teenager, or person in general is not that sophisitcated.
Thanks!
I am not sure if people are reading what I wrote wrong or misunderstanding it.
The computer is new. The Ipod is new.
This is the first time EVER the ipod has been synched with ANY computer let alone this one.
The ipod only had a few songs, games that were downloaded right off the Itunes store.
The photos / videos were taken recently and for the very first time we connected it to a fresh install of Itunes so that we could download the photos and videos to the computer. It backed up the Ipod. The backup date was the same date as the time the files were wiped.
The photos and videos were wiped from the device. Itunes was not set to synch photos and video, It should not have wiped anything.
The answer I need is anyone aware of software that can access the Ipod and rebuild the deleted items. This can easily be done on Windows based and Android based software and hardware. Why such a flaw in apples software? Also the Ipod touch 1, 2nd and 3rd generations did have a disc mode, I owned all three of those Ipods. The Ipod Touch 4 appears to no longer have disc mode.
Technically I guess my daughter has lost everything. Thanks apple!
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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Try:
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or
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Try on another computer to help determine if iPod or computer problem.
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Likely this:
Errors related to third-party security software
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Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
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Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync/redownload
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Ipod 4th gen had no picture with AV hdmi adapter
I've got the apple 30pin to hdmi adapter, and it works great on the iphone 4/4s and ipad2 to the TV.
When I connect it to our daughter's ipod (4th gen) there is sound with no picture on the TV. The ipod recognises the adapter as it appeas the the setting/about and is identified as an apple AV adapter.
Is there a setting somewhere that's needed to get the hdmi video out enabled? The same ipod works fine on a small bedroom tv with built in docking station for videos.No app yet, the other devices show the main menu or home screen with all the icons, even the slide to unlock appears on the TV, or games have exactly the same as the touchscreen shows.
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Does Sony say it will work with a 4G iPod with iOS 6.0.1? Sometimes an iOS update will break compatibility.
Do you have the latest firmware on the dock? Go to Sony's website and check.
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