IPod 4th Gen completely dead

iPod 4th Gen completely dead and will not appear in iTunes. iTunes works perfectly fine with other devices.

Have you tried the standard fixes:
- Reset. Nothing will be lost
- Restore from backup
- Restore to factory defaults/new iPod.
However, ou may have a hardware problem like a dead battery and an appointment at the Genius Bar of an Apple store may be in order.

Similar Messages

  • My ipod 4th gen went onto a blank white screen and turned off. what should i do?

    My iPod 4th gen was dead so I charged it, the apple sign appeared and stayed on the screen for about 10 minutes then went onto a blank white screen and turned off. Now I can't charge it and it has already happened multiple times. what should I do? I also don't know which iOS operating system it is, does that matter?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod 4th gen unrecognized by Mac or PC, even after reset, restore, disk mod

    I recently purchased an iPod 4th gen from eBay. When it arrived, it was working perfectly. It came with music pre-loaded, some of which I liked, so I tried several programs to extract the music. I ended up using iPodDisk.app, but in the process of transferring and deleting music I somehow mucked up the iPod, because iTunes demanded that I restore it.
    Okay, fine. I restored it, only to discover that it required that I plug it into an AC adaptor to complete the restore! Fast-forward to today, when the adaptor arrived in the mail and I completed the restore. My iPod at first appeared to be back into prime condition.
    Then I plugged it into my Mac, and nothing happened. The iPod did not recognize that it was plugged in, and neither iTunes nor PathFinder recognized it. (I tried opening Finder, and it didn't recognize the iPod, either.) I then hooked it up to my Windows desktop; no dice. So I tried a reset; no change. I tried forcing it into Disk Mode, and had to deal with the "Okay to Disconnect" message of death for a while before I could reset it again. Now the iPod seems to be working fine, with the exception of its inability to interface with any computer!
    I'm thinking of ordering a new USB cable, as some of the casing on the iPod end has been stripped off, so perhaps the cable has been compromised. (Unfortunately I don't have another iPod to test it with.) Assuming the result is the same with another USB cable, what might the problem be, and how might I fix it?

    I solved it myself by dropping the iPod repeatedly, from a height of about 2 feet. I just hit it hard against a flat surface whenever the hard drive starts giving me the Click of Death. As crazy as this sounds, it's kept the thing running!

  • IPod 4th Gen. Stuck on AC ADAPTER icon

    So, I have a 20GB iPod 4th Gen and it was working fine. Haven't used it much over the last few years. However, all was operational. Recently pulled off old songs to transfer back to my Mac, everything was visible (hard drive and songs in iTunes) and it worked fine in the newest Bose SoundDock . . . battery was certainly weak by now I'm sure. Never had problems with it at all over the years . . .
    Anyhow, went to restore it and upgrade the software and all seemed OK. Used the USB 2.0 cable to do that in iTunes. Looked good . . .
    Went to go and plug it in with the original AC Adapter (which is only for FireWire) as instructed and got stuck with the AC Adapter icon and won't complete the operation (tried 2 FireWire cables). Tried resetting, no dice. AC icon appeared each time.
    Now it has a battery charge Icon . . .
    I can't believe it's now seemingly bricked!
    So, I'm hoping it's 2 easy things:
    1.) Bad AC adapter
    2.) Bad battery
    So annoyed, because I probably could have used it for years plugged into the SoundDock or USB adapter, had I left it alone.
    Any ideas?

    Plugged into SoundDock, which must have charged it enough to now show the AC Adapter "plug-in" icon. Still no dice.
    I know this is an old unit, but there has to be a logical solution. Any experience or solving advice appreciated.

  • My daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck. help!

    my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.

    Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.

  • IPod 4th gen's screen was glitching, now the screen is half white, but still works.

    Hello everybody! I couldn't find the solution to my problem anywhere on Google so here I am and I really, really hope you guys can help me.
    My iPod 4th gen has been acting up lately. Last night, the screen kept flickering and glitching. This happened the first week I got my iPod, but it stopped after a bit and it never happened again until now. I thought this glitching would stop after a bit, but this morning, I still found my iPod in the same state (if not, worse).
    I think the problem is yesterday I plugged my iPod into my laptop and none of the USB ports could pick up my iPod so I plugged it into my ancient computer to see if there was something wrong with my cord, but my computer was able to pick up my iPod and so I left it there to charge. I also downloaded the latest version of iTunes onto that computer because the iTunes on that one was really old. After, I plugged it back into my laptop and it worked again. What I'm thinking is that maybe the computer did something faulty to my iPod and messed it up. I think that's what happened the first time also when my brother used my old iPod nano charger (had it for five years) to use it to charge my iTouch.
    Anyways, my iPod now has a white screen in the middle and I can't see anything at the bottom, but the first half of the screen is still visible. Also, my iPod still works. I can click on apps, view photos, listen to music perfectly, it's just the screen is all messed up and everything is just super bright.
    I've tried resetting it by holding onto the home and the on/off button but it doesn't do anything. I was hoping I wouldn't have to restore my iPod, but it looks like I have to maybe? Do you think I should let my battery completely drain and then plug into my laptop or something? Any suggestions besides dropping by the Apple store to check it?
    Thank you in advance.

    I would restore the iPod. First from backup and if problem persists, restore to factory defaults.
    If still have the problem then you have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod 4th gen gets wiped clean of music anytime I sync. it then only redownloads some of the music in the library and wont upload missing songs.  They show on the ipod grayed out. How do I get this to stop? re-uploading takes 4 hours.

    my ipod 4th gen gets wiped clean of music anytime I sync. it then only redownloads some of the music in the library and wont upload missing songs.  They show on the ipod grayed out. How do I get this to stop? re-uploading takes 4 hours and is never completed.  I only get some of the 6000+ songs I have. This started when I updated to IOS5 i think.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not compleet. the ipod will not do anything at all... please help me

    Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got  extra money to spend..

    Just what happens when the restore does not complete?
    Error message?
    Does it freeze? Is so what is listed in the status bar of iTunes?

  • My ipod 4th gen doesnot charge

    my ipod 4th gen doesnot charge  it only shows red light for few seconds is it my ipod problem or usb charging point i have charged it to a ac adapter also but it was the same

    If this shuffle is brand new, make sure the plug on the docking cable is completely inserted into shuffle's headphones jack, as shown in this document
    http://support.apple.com/kb/ts3572
    Otherwise, if the shuffle's power switch has been ON since the problem occurred, do this to Reset the shuffle
    http://support.apple.com/kb/ht1655
    If you tried it on your computer's USB port and also a USB power adapter, you have probably ruled out a problem with the USB port not supplying enough power.  However, be sure to try it  on the computer, after shutting down (powering off) and restarting the computer, with other USB devices disconnected (except for standard keyboard/mouse if used).
    Since you get at least the red light, the USB docking cable is probably OK.  And if you have ruled out the USB port and USB docking cable, the likely cause is the iPod itself.
    When connected to the USB port on computer, does it still appear in iTunes?  If it does, you can try doing a Restore on the shuffle.  The Restore button is on the shuffle's Summary screen in iTunes.

  • Ipod 4th gen keeps turning off

    My iPod 4th gen has a full battery, but it keeps turning off.  The power button does not turn it back on, I have to put it on the charger.  When I do that it shows a dead (red) battery.  Can someone tell me why???

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Also See:
    iPod touch: Hardware troubleshooting

  • Restore ipod 4th gen on windows 8

    im trying to restore an ipod 4th gen on a computer with windows 8. It will go through the complete restore and restart but when it comes back on it is still in restore mode?????

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod 4th gen in recovery mode and will not restore

    My iPod 4th Gen has gone in to recovery mode and it used to say plug in to iTunes, so I do and the computer says it has detected that an iPod needs to be restored so I try and restore it, it starts but when it says restoring iPod the iPod disconnects from the laptop and an error comes up saying the restore can not be completed error 40. I have tried it on two other computers including an apple mac book and still no luck. I've tried searching the Internet for answers but nothing has helped my iPod wont even turn on anymore. I am currently in Afghan and i brought the iPod to use out here i had it 2 weeks and it hasn't worked since and I can not call Apple. PLEASE HELP!!!

    Did you try everything here:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT1695 My ipad can connect to the wifi but iPod 4th gen can't, what can I do ??

    Hi can someone please , help ?
    The wifi we have at home works on all laptops and computers and the family ipad , but doesn't want to work on my iPod 4th gen !!
    Please help !!!!!!
    I have tried to reset the network setting and the complete iPod no change ?
    Thanks

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod 4th gen screen kept jumping this morning. Had to do a restore on it and it is working fine now. However, when I did the restore it did not load the Nike   app that was factory installed on my ipod. I use this app daily. Any idea how to get it back

    My ipod 4th gen screen kept jumping this morning. Had to do a restore to factory conditions and it is working fine now. However, it originally had a factory installed Nike+ app on it and it did not install with the restore. I use this app daily with the running chip to log my workouts. Anyone know how to get this app back from Apple? Loading the Nike app from the app store is not the same thing as you need gps running continually for it to work (as with an iphone). Can't have that with my ipod unless I'm connected to wifi. Help?? Thanks.

    If you go to Settings do you see an entry for the Nike app? There is no way to delete or hide that app?
    Have you tired using the Spotlight search? Maybe you just can't find it.
    Next would be to restore a gain. First from backup then next to factory settings/new iPod.
    The Nike app you can download/install
    Nike+ Running for iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad on the iTunes App Store
    Does work on the iPOd. You just do not get all the information that GPS/cellular connection can get. You will still be able to get distance/footstrikes like the installed app an you do not need the shoe sensor.. It uses the built-in sensors on the iPod

  • I bought a ipod 4th gen and when i try login in with my apple id it says my security pin is wrong but its the 1 from the card help!!

    i bought a ipod 4th gen and when i try login in with my apple id it says my security pin is wrong but its the 1 from the card help!!

    Contact iTunes.  See the iTunes Store Account and Billing topic of:
    Apple - Support - iTunes

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