Ipod 4th gen is stuck in recovery mode

My ipod is stuck in recovery mode and it all started when I was going to update it because it was having glitches. So I was going to use my wifi to update it but it said it couldn't because it wasnt connected to the internet, so i connected my ipod to my mac to update and the bar filled up and then it said an error had occured and couldn't be updated. Then it said it was in recovery mode and i unplugged and tried restarting it to get it out of recovery mode but it didn't work. So i replugged it into my computer and tried restoring it and it started restoring but same thing happened when i was updating it, the downloading bar filled then an error message popped up saying ipod couldnt be restored an unknown error has occured.

Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

Similar Messages

  • TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

    My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hi, my ipod 5th gen is stuck in recovery mode because i tried to get the ios 7 on it and now i just want it back to it regular ios i please need help

    hi my ipod 5th gen is stuck in recovery mode ive tried everything and nothing is working

    Only developers have access to the iOS 7 beta and then also have access to the developer forum. Thus, if you are a developer go the the developer's forum.
    Otherwise you have a bootleg coy of iOS 7 and are on your own.
    PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

  • My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

    My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

    What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

  • Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

    My daughters iPod touch 4th gen is STUCK. Somehow it was disabled because of too many password attempts (my younger daughter was pushing numbers). I connected it to iTunes, did the press and hold power button + home button, then let go of sleep button. iTunes recognized it, gave me the option to restore it and did its thing. Here's the problem, now it won't GET OUT of that mode. After the first attempt, it wouldn't power on after I disconnected it from the computer. So I hooked it up again, and it says its detected an iPod in recovery mode and offers me the same "update & restore" option it did originally. Now what??? Please help. My daughter just got this two weeks ago for her birthday.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    or
    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod (4 gen) is stuck in recovery mode and it will not restore. How do I fix it?

    So here is what happened: my iPod went dead and when I went to plug it in to charge I noticed it wasn't doing the normal little battery charging symbol nor did it pop up with the apple symbol. When I opened up iTunes it told me that my iPod was stuck in recovery mode and that the only way to fix it was by restoring it. As much as it pained me to do so I did it anyways. It did the routine update and restore window, I waited the 28 minutes, but still nothing. Now when I go to restore it a window pops up that says that the iPod cannot be restored because the iPod update server cannot be contacted or is currently unavailable. I'm at a loss. This the the only form of communication that I have available to me and I need it fixed A.S.A.P. Please help!
    Additional Details
    My iPod is NOT jailbroken.
    Now it says and unknown error occurred (3194) please help!
    The lock/hold button on my iPod is broken. My iPod cannot be locked, unlocked, or shut down using this button.
    Message was edited by: seades

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

    I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
    Any Help is appreciated!

    Jailbreaking
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer

  • My iPod 3rd gen is stuck in recovery mode and wont sync, Error 9 and 1611

    I have tried using a different computer, 3 different USB cables, uninstalling everything apple and installing itunes back. But nothing works, i come up with an  error 9 almost 90% of the the time, and the other 10% is an error 1611. i have had this ipod since 2 years and nothing happened untill now, please help

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    The "the device may need service" means a hardware problem which is likely your case. Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • TS1363 My Ipod touch 4th Generation, Is stuck in recovery mode.

    Okay, my Ipod touch 4th generation, Is stuck in recovery mode after trying to restore and update it to the latest software. The restore failed and it's now stuck in Recovery mode. I've tried everything, and it just wont work. It won't even recognise in Itunes. Help?

    I don't know if you will see or get this because issue is old but I thought I'd try anyway.  This is what happened to me.  I don't see any responses, if you don't mind me asking, what ever happened with your ipod?  This is my son's and I don't have a store around the corner so I was curious before I make a trip?

  • My ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    my ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • HT201210 my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

    my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

    Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.

  • My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!

    My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!          
    PLEASE HELP!!!!!!

    Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X

  • Ipod nano 7th generation stuck in recovery mode

    My iPod nano 7th generation is stuck in the recovery mode. It's a perpetual loop. How do I restore my device to normal so that I can sync my music?

    Hi akki2094, 
    Thanks for contributing to the Apple Support Communities. 
    It sounds like you have an iPod nano that is stuck in recovery mode. 
    If you haven't already, use the steps in this article to restore the iPod to factory settings:
    Restoring iPod to factory settings - Apple Support
    If your iPod can't be restored, it may require service as mentioned in iPod nano (7th generation): Hardware troubleshooting:
    If the issue is still not resolved, please read this information on servicing your iPod.
    Best Regards,
    Jeremy 

  • My ipod touch second gen is stuck in recovery mode.... :(

    i jail broke my ipod touch so i could use the av wire in it and i noticed that it made my ipod slower. so i went to take it off and while it was restoring it stopped when i was almost done and said"itunes could not restore" so now everytime i try and restore i wont do it and my ipod is stuck in recovery mode telling me to plug it in to itunes

    Ok, now I don't know what 'jail breaking to use the av wire in it' is at all but a few days after my iTouch 4 obtained 2 diagonal cracks in the glass after dropping it on my bathrooms marble floor. I can only guess it hit right on the corner. Now before I had a chance to get it fixed something happened while playing a game and screen blanked out. To make an already too long a story a bit shorter ... It ended up having to restore it. While restoring mine too is stuck in Restore mode, never quite making it all the way to the end before whiting Out screen then once again being told to connect to iTunes. Help anyone???

  • My iPod touch 5th gen. is stuck in recovery mode giving me error 3/error 37/etc.

    So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

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