IPod 4th gen thinks it is charging even if it's not

Hello, I have an iPod 4th gen, and it thinks it is being charged, all the time. It always displays "charging" icon and lights up its display all the time, and consequently gets drained quickly (when I really have to charge it). I have done all the basic steps, reset, reload firmware, restore. Still the same. What should I do, short of sending it back to Apple?

If the iPod is running a version of the iOS prior to 5.0, you need to update it from iTunes on a computer.
(68579)

Similar Messages

  • My daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck. help!

    my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.

    Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.

  • Charging with iPod cord.  Seems to be charging even when it says not charging in the upper right corner.  Is this what happens when I don't use it's charger?  And is that ok?

    Charging iPad 2 with IPod cord.  Seems to be charging even when it say not charging in the upper right corner.  Is it because I'm not using the cord it came with, and is it ok to use an iPod cord.

    The dock connector to USB cables are interchangeable on the iPod and iPad. That's not a problem. You must be trying to charge using a USB port on your Computer. If the port supplies enough power, the iPd will charge albeit very very slowly  - as long as the Computer is turned on and it is awake.
    You should really use the power adapter that comes with the iPad and it will charge much faster. Using the iPod cord is fine - switch to the supplied power adapter for the best results.
    Read this article.
    http://support.apple.com/kb/HT4060

  • When charging my IPod 4th Gen I get the charging error

    I have an Ipod 4th generation running on the latest Version of IOS, (6.1.3), and when ever I try to charge it, I get the 'Charging Is not avaliable with this accesory'. The charging cord is an Apple USB cord, and an LG USB to wall outlet converter. I had a previous charger that was an unofficial apple charger. It used to work, but recently Its been getting the error too. (By unofficial I mean not an Apple Product) If you have any Idea or need anymore Information Please Reply!
    Thank You,
    ~Trevor

    - Go to Settings>General>Date & Time and make sure date, time and time zone are correct.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings

  • My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • IPod 4th gen unrecognized by Mac or PC, even after reset, restore, disk mod

    I recently purchased an iPod 4th gen from eBay. When it arrived, it was working perfectly. It came with music pre-loaded, some of which I liked, so I tried several programs to extract the music. I ended up using iPodDisk.app, but in the process of transferring and deleting music I somehow mucked up the iPod, because iTunes demanded that I restore it.
    Okay, fine. I restored it, only to discover that it required that I plug it into an AC adaptor to complete the restore! Fast-forward to today, when the adaptor arrived in the mail and I completed the restore. My iPod at first appeared to be back into prime condition.
    Then I plugged it into my Mac, and nothing happened. The iPod did not recognize that it was plugged in, and neither iTunes nor PathFinder recognized it. (I tried opening Finder, and it didn't recognize the iPod, either.) I then hooked it up to my Windows desktop; no dice. So I tried a reset; no change. I tried forcing it into Disk Mode, and had to deal with the "Okay to Disconnect" message of death for a while before I could reset it again. Now the iPod seems to be working fine, with the exception of its inability to interface with any computer!
    I'm thinking of ordering a new USB cable, as some of the casing on the iPod end has been stripped off, so perhaps the cable has been compromised. (Unfortunately I don't have another iPod to test it with.) Assuming the result is the same with another USB cable, what might the problem be, and how might I fix it?

    I solved it myself by dropping the iPod repeatedly, from a height of about 2 feet. I just hit it hard against a flat surface whenever the hard drive starts giving me the Click of Death. As crazy as this sounds, it's kept the thing running!

  • Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!

    Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!

    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync/redownload
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • My iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    my iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W

  • My ipod 4th gen doesnot charge

    my ipod 4th gen doesnot charge  it only shows red light for few seconds is it my ipod problem or usb charging point i have charged it to a ac adapter also but it was the same

    If this shuffle is brand new, make sure the plug on the docking cable is completely inserted into shuffle's headphones jack, as shown in this document
    http://support.apple.com/kb/ts3572
    Otherwise, if the shuffle's power switch has been ON since the problem occurred, do this to Reset the shuffle
    http://support.apple.com/kb/ht1655
    If you tried it on your computer's USB port and also a USB power adapter, you have probably ruled out a problem with the USB port not supplying enough power.  However, be sure to try it  on the computer, after shutting down (powering off) and restarting the computer, with other USB devices disconnected (except for standard keyboard/mouse if used).
    Since you get at least the red light, the USB docking cable is probably OK.  And if you have ruled out the USB port and USB docking cable, the likely cause is the iPod itself.
    When connected to the USB port on computer, does it still appear in iTunes?  If it does, you can try doing a Restore on the shuffle.  The Restore button is on the shuffle's Summary screen in iTunes.

  • IPod 4th gen charging problem?

    Hey! So tonight I encountered a problem with my iPod 4th gen while charging. I had been using it messaging a friend and went to view it, then my ipod just turned off and died. It has fallen a few times and the home button broke off and I've been using the assitive touch thingy so people try not to tell me the hard restart thing.
    It died and I plugged it into my iHome and it didnt turn on so I just put it on the cord, I had to go to the hospital and four hours later I come home and its still charging?! Oh one thing when it died since my home button broke away it revealed the metal underneath of it, well it was really hot so was the back of my ipod not the whole back just by the part you plug it in, I just thought it go to hot and died or something....
    I have no idea what is wrong with it and since I don't know the serial number so I cannot go get online help D; any help would be much appreciated.

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for $199 for 64 Gb 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price

  • TS4006 My Ipod Touch 4th Gen is listed as offline, even when I am using it to track other devices. Restarting has no effect.

    My Ipod Touch 4th Gen is listed as offline, even when I am using it to track other devices. Restarting has no effect.

    Try going to Settings>iCloud, turn Find My iPod off, then after a minute or so, turn it back on.

  • I have misplaced my ipod 4th gen. It has no battery or find my ipod isn't on I'm not 100% it doesn't have wifi but I don't think it does. If anyone can help I will be very great full. Thank you.

    I have misplaced my ipod 4th gen. It has no battery or find my ipod isn't on I'm not 100% it doesn't have wifi but I don't think it does. If anyone can help I will be very great full. Thank you.

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I tried to update my ipod 4th gen. but when I came to see how much charge the screen was red and it wasnt charged and i cant use my ipod. the screen turned blue also one time, and now the apple logo comes up and its bright then dim and it stays there help

    I tried to update my iPod 4th generation while it was charging and when I came back to check on it the screen was red and it wouldnt go off, and my ipod wasnt charging like it was supposed to. I found out how to get the color of the screen off but my ipod always has the low battery thing and when I charge it sometimes the screen turns blue or the apple logo comes up bright and then it gets dim and stays there. My ipod wont turn on, and I really want it to work again. Help me please! Also, I noticed my ipod battery hasnt been lasting long as it should efore this happened.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • IPod 4th gen's screen was glitching, now the screen is half white, but still works.

    Hello everybody! I couldn't find the solution to my problem anywhere on Google so here I am and I really, really hope you guys can help me.
    My iPod 4th gen has been acting up lately. Last night, the screen kept flickering and glitching. This happened the first week I got my iPod, but it stopped after a bit and it never happened again until now. I thought this glitching would stop after a bit, but this morning, I still found my iPod in the same state (if not, worse).
    I think the problem is yesterday I plugged my iPod into my laptop and none of the USB ports could pick up my iPod so I plugged it into my ancient computer to see if there was something wrong with my cord, but my computer was able to pick up my iPod and so I left it there to charge. I also downloaded the latest version of iTunes onto that computer because the iTunes on that one was really old. After, I plugged it back into my laptop and it worked again. What I'm thinking is that maybe the computer did something faulty to my iPod and messed it up. I think that's what happened the first time also when my brother used my old iPod nano charger (had it for five years) to use it to charge my iTouch.
    Anyways, my iPod now has a white screen in the middle and I can't see anything at the bottom, but the first half of the screen is still visible. Also, my iPod still works. I can click on apps, view photos, listen to music perfectly, it's just the screen is all messed up and everything is just super bright.
    I've tried resetting it by holding onto the home and the on/off button but it doesn't do anything. I was hoping I wouldn't have to restore my iPod, but it looks like I have to maybe? Do you think I should let my battery completely drain and then plug into my laptop or something? Any suggestions besides dropping by the Apple store to check it?
    Thank you in advance.

    I would restore the iPod. First from backup and if problem persists, restore to factory defaults.
    If still have the problem then you have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Maybe you are looking for