Ipod 4th gen turns on and off repeatedly as soon as USB connected

Hi, this is driving me (more specifically my daughter) nuts.
I have an ipod 4th generation (new and retail boxed) which we bought in May 2010. It's never been used and she decided last week that she wants to start using it.
Got it out of the box, installed itunes 10.1.1.4 an plugged it in (it has been on charge all day and was fully charged).
When the USB is plugged in, you get the windows USB tone, the 'Connected, eject before disconnecting' message comes up on the ipod.
It stays like that for 20 seconds then turns off and back on.
At no point does itunes recognize it and it will sit there and do this for an hour.
It does pop up in the device manage when it's connected until the 20 seconds have passed and it restarts.
The ipod O/s says - 'version 1.0.2 pc'.
Heeeeeeeeeeeeeeelp !!

cybris wrote:
Thanks for responding so fast! And I was hoping to get a different answer than the motherboard needs to be replaced, since I have read tutorials on fixing it where people were told to do the same but they did something else ( freezer trick) and theirs works fine now....Also, if the mother board might need to be replaced, then why does it work fine once I reseat the BIOS battery? Any other solutions/suggestions?
I'm not sure, it may be that you let the system cool off and sit without power for awhile. It's not easy to explain an intermittent issue. Have you already ran an HP System Recovery which formats the system and sets it back to the original settings?

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cybris wrote:
Thanks for responding so fast! And I was hoping to get a different answer than the motherboard needs to be replaced, since I have read tutorials on fixing it where people were told to do the same but they did something else ( freezer trick) and theirs works fine now....Also, if the mother board might need to be replaced, then why does it work fine once I reseat the BIOS battery? Any other solutions/suggestions?
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Ipod 4th gen turns on and off repeatedly as soon as USB connected

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