IPod 4th Generation 40 Gig no longer syncs Microsoft Contacts - Help please

I have recently upgraded my iTunes and ipod software to version and 3.1.1 respectively.
Since the upgrade I have not been able to synchronise my contacts from Microsoft Outlook XP despite this functionality being available and working before the upgrade.
I have selected both the "sync calendar" and the "sync contacts" option from within iTunes however the contacts are not copying across.
Does anyone know if this is a known bug or how to resolve this as this is where I access all my customer details when travelling?
Thanks

What exactly happened when you tried to restore the iPod? Restore from backup?
Have you went to Settings>General>reset>Reset all settings?
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

Similar Messages

  • I just got an iPod 4th generation and Im trying to sync my iTunes songs from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. Any answers?

    I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?

    So I tryed to download it on the apple website but it keeps saying that there is an error.
    What does the error message say? (Precise text, please.)

  • I have got my iPod touch 4th generation 32 gigs and it got stolen earlier this year how can I find it?

    It's a iPod 4th generation 32 gigs  its cracked kinda bad on the screen but your still able to see it the back has a small dent on the back behind the case when it was taken it had skull candy titian headphones on it

    The battery would either be dead by now or the iPod ha been restored. You are out of luck except for finding it the old fashioned way like if you has a wallet or purse stolen.

  • I am a new iPod shuffle 4th Generation user and I cannot sync the music in my Windows Media play to my new iPod, can someone help?

    I am a new iPod shuffle 4th Generation user and I cannot sync the music in my Windows Media play to my new iPod, can someone help?

    Hi Daisymae3,
    The iPod shuffle does not use Windows Media Player to sync, it uses Apple’s iTunes application, available for free from this web site -
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    See also the manual for your iPod shuffle -
    User Manual iPod shuffle
    manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_4thgen_User_Guide .pdf
    Specifically Chapter 3 - Setting up the iPod shuffle.
    iTunes is the free software application you use to set up, organize, and manage your content
    on iPod shuffle.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

    my ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

    Here:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • My ipod 4th generation 32Gb with ios 6 doesnt get synced at all

    My ipod 4th generation 32Gb with ios 6 doesnt get sync for any Apps, Photos & Music.
    Pls help!!!!

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data

  • Is it bad to charge your iPod (4th generation) touch too long? I charge mine at night. I don't want to hurt it!!

    Is it bad to charge your iPod (4th generation) touch to long? I charge mine all night, so when I wake up I can play it! I want to take care of it.

    No it is not.  See this articles for more information about your iPod's battery and how to get the longest life out of them.
    http://support.apple.com/kb/ta26689
    http://www.apple.com/batteries/ipods.html
    B-rock

  • HT2729 My ipod 4th generation is no longer playing videos. It plays the sound only with message "TV connected- This video is playing on TV"?

    My  IPOD 4th generation has stopped playing videos. It will play the audio only and displays message "TV CONNECTED" "THIS VIDEO IS PLAYING ON THE TV". Don't know how to re-adjust video setting to what it was prior to this happening.

    Do you have an Apple TV? An iPod  can AirPlay to an Apple TV.
    Can you provide a screen shot of what yo are seeing? Also what specific app is it?
    Also:
    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • HT1212 HELP with iPod 4th Generation ..

    so i forgot my password to my ipod 4th generation and the home button is messed up and the screen is cracked, what can i do ?
    i have not connected it to itunes in about a year and a few months and i no longer have the computer i first connected it to

    Place the iOS device in recovery mode using one of these programs
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    and then restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Resetting a used ipod 4th generation

    I bought a used ipod 4th generation and want to reset it to original factory settings.  I do not have the previous owners info and no way to contact them. How can I reset it.???

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Why won't iPod 4th Generation Click Wheel 40gb (non-photo)  charge?

    I have an old but much-loved iPod 4th Generation Click Wheel 40gb (non-photo model) that I keep on a charging dock. Yesterday the screen went blank and it refuses to charge, so I assume the battery is dead. 
    Can anyone tell me if that's the reason?  If so, exactly what replacement battery I should get?  I've found replacement batteries listed for the iPod 4th Gen 40 GB photo and the 4th Gen 20 GB, but don't know if they'll fit.  Thanks so much for any information out there!

    hmm - curiouser and curiouser
    I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
    aaaaaaggggggghhhhh

  • HT1351 My fifth generation nano will no longer sync my address book from my Mac. It gives me an error message that "You have no contacts" and asks me if I want to create some.  My address book is full of contacts. Sync works for everything else.

    My 5th generation nano will no longer Sync my address book from my Mac.  It gives me a message that I have no "Contacts", and asks if I want to create some.  My address book is full of contacts, but for some reason it thinks it is empty.  All the other sync operations work fine including iCal.  My Mac is running OS X 10.7.4.

    It sounds like all of your contacts on your Mac running Lion are actually stored up in iCloud. 
    Several users running Mac OS X Lion and now ML (and iCloud) have no longer been able to "sync" contacts over to their older iPods models.
    A work around is to export all of your contacts out of Address Book as vCards and them copy these vCards into your iPod's Contacts folder.  You'll need to have the Enable Disk Use option ticked from under the iPod's Summary tab in order to browse out to the iPod's Contacts folder via the Finder.
    Using your iPod as a storage drive
    That's the only "solution" I have been able to use to get contacts to sync/appear on my 5G iPod Video.
    B-rock

  • ITunes stop working when connecting ipod 4th generation on Vista

    When connecting ipod 4th generation to a computer running Vista Ultimate, ITunes (version 8) closes. Windows provide the following message - iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Thanks!

    i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

  • Since i updated iTunes my ipod (4th generation ) is not being recognized by my pc please tell me a solution

    since i updated iTunes my ipod (4th generation ) is not being recognized by my pc please tell me a solution

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • HT1212 dont know my daughters ipod 4th generation passcode.  If her shut off button doesnt work, is there any way of reseting the device?

    Can anyone help me restore my daughter ipod 4th generation if the shut off button doesnt work?

    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Then restore via iTunes.
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Maybe you are looking for

  • Runtime error in Universal Worklist in portal

    Hi! An error occurs when I open the page Universal Worklist - Administration under System Administration > System Configuration > Universal Worklist & Workflow. The error message is: Portal runtime error. An exception occurred while processing your r

  • Help with a Function-module

    Hi again forum:    I have a program and i need to pass basic functionality to a set of funtion module.    I have a description of a internal table in the program, that i need to use in the function-module Example:      PROGRAM " In the top of the pro

  • Tricky decision: iPhone vs. new computer for travel?

    Hey all! I'm about to go on a three month trip through Latin America (Brazil and Buenos Aires). I am currently using an aged, beat to **** Powerbook that definitely won't accompany me on the journey. I wanted to get the amazing iPhone, especially for

  • Track iphone with serial number

    Can I-Phone be tracked by serial number if the i-phone was reconnected.

  • I need help to convert hours,minutes and seconds to seconds.

    Hi, I need help with the code on how to convert the hours,minutes and seconds to seconds. I don't know which formula to use so that I can get the results in total number of seconds. Thanks.