Ipod 4th Generation connection problem

Ok i um i just got the ipod chromatic (4th gen) for christmas, i was really excited, well after maybe a month of having the ipod and addind and removing songs from it..the ipod just doesnt connect to the computer. When i plug in my ipod to my pc i hear the start up beep but itunes doesnt show that its connected and on the ipod screen it doesnt say connected. Now the usb chord works fine because i have a wallcharger and that chord works fine on the charger. So can anyone tell me wat is the problem????

I don't use mine with Windows, but try using another USB port (directly off the computer instead of a hub, if possible).
If that doesn't work, start the "5R" process:
http://www.apple.com/support/ipod/five_rs/nano4gen/
And, if you have another computer available, try connecting it to that, just to verify it's an iPod issue and not a Windows or computer problem. You don't have to sync to it, but just see if Windows / iTunes recognizes that it is connected.
Hope this helps...

Similar Messages

  • IPod touch 4th generation connection problems

    My iPod touch indicates that it is connected to wifi (a connection that I frequently used in the past, and use for all my other deivces), and I even full wifi strength (three 'bars'), but I cannot use various apps that connect to the Internet or connect to iTunes (not sure if related).
    Some apps do open and I can access the online parts (ex. Instagram, Mail), but the apps I mainly use (i.e. Twitter, iMessage, Safari, App Store) have no such luck and I cannot load anything on only these specific apps.
    I have tried resetting the network settings, turning it on and off many times, and attempting to wait out the loading icons, but all of these are to no avail.
    Like I stated earlier, everything was working fine yesterday but after I turned my iPod on today all these problems had occurred.
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    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod fifth Generation connection problem

    Hi
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    I have the same problem. Have tried _all_ of the suggestions including 4 of the "R"s - the Restore option is not possible, two different USB cables, 3 different computers (2 with latest iTunes update, 1 with previous). Still the same result - nothing! The ipod works fine apart from the connection issue. When attached to the computer "Do no disconnect" is displayed, but the ipod does not appear anywhere on the computer and iTunes does not start - even when I double click the icon.

  • IPod 4th Gen. connection problems

    Today I connected to my secured network and I put in the correct password (I even checked the router to see if I made a mistake) and it says "Unable to join the network"

    What is your encryption protocol? How long is your password? What type of router are you connecting to?
    We need a little more information to give you a reasonable place to start.

  • Ipod 4th generation safari problem

    I was on a website, clicked on a link, the screen showed the movie player icon, and then the screen went black except for the time and battery left on top. I tried clearing history, cookies, etc. and the screen on safari is still black. How do I fix it?

    Have you tried resetting your iPod:
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  • HT1476 my ipod 4th generation charging problem

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    Also i live in New Jersey Bayonne

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store. However, they may refuse to do anything since the iPod was repaired by other than an Apple Authorized Service Provider. I would go back to where you had the work done.
    Apple Retail Store - Genius Bar

  • ITunes stop working when connecting ipod 4th generation on Vista

    When connecting ipod 4th generation to a computer running Vista Ultimate, ITunes (version 8) closes. Windows provide the following message - iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Thanks!

    i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

  • TS1368 i try to charge my ipod 4th generation but can not see the battary been charge and also cannot connect to itunes on my computer

    i try to charge my ipod 4th generation but can not see the battary been charge and also cannot connect to itunes on my computer

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT1338 just what is the new software upgrade 10S 6.16. EVERY TIME I PUT NEW SOFT WARE ON MY IPOD 4TH GENERATION TOUCH IT MESSES UP MY IPOD IN ONE WAY OR ANOTHER. USUALLY IT CUTS IT OFF OF WI FI AND IT WON'T CONNECT!FI

    I am afraid to download the new update software ios 6.1.6. Because everytime I let it put new software on, It makes my Ipod 4th generation mess up one way or another. Usually it makes the wifi go off and I cannot get it back on. Then I can't even use the ipod!  I am having a problem now with it shuffling. Do both red x's one on each corner right top and left top need to be on for it to shuffle?  Thank-You; Sherry  PS, I do not have a Mac. I have a dell window 7. and I don't want windows 8. I have heard nothing but bad about it!

    Nope, though it did allow me to get some missing songs back onto my iPod. That's something. But neither "Back in Black" or "Dirty Deeds" show up anywhere on the Touch. Could this be because iTunes has no deal with AC/DC?
    Quite frankly, at this point, I'd really rather not have the "ease of use" of iCloud attached to the iPod. It's not like I change my playlists that much. It would just be nice to get what I want onto my MP3 player. Not sure which one it was: iCloud, Music Match or the Air Port but the only real result of all the $ I plunked down is seeing all of my Wife's 231 Christmas songs popping up on my laptop. Really don't want them here. She SURE AS **** is sick of seeing all of my stuff on her computer.
    Thanks again.
    B.

  • HT2729 My ipod 4th generation is no longer playing videos. It plays the sound only with message "TV connected- This video is playing on TV"?

    My  IPOD 4th generation has stopped playing videos. It will play the audio only and displays message "TV CONNECTED" "THIS VIDEO IS PLAYING ON THE TV". Don't know how to re-adjust video setting to what it was prior to this happening.

    Do you have an Apple TV? An iPod  can AirPlay to an Apple TV.
    Can you provide a screen shot of what yo are seeing? Also what specific app is it?
    Also:
    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • My IPod 4th generation wont connect to my virgin media network.

    Hello,
             I brought an IPod 4th generation off of my friend, and since i have got it i've been trying to get it to connect to the internet... We use a Virgin Media network so when it asks for the password to the connection i type it in correctly and it says "unable to connect", ive tried connecting to my friends network as it has no password, i am perfectly capible of connecting to that, but when I try to get onto the internet it will not let me, i have the latest update for the IPod, i was wondering if i have to buy something off of Apple to let me connect to such things, or if its something to do with the netwrork im using. Please help.
                                                                                Thankyou,
                                                                                Hayden (MrMeowingtons)

    - Reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

  • I can't update my iPod 4th generation to ios 6

    I can't update my iPod 4th generation to ios 6... I've updated my iTunes to 10.7 checked my security software tried restoring my iPod and then downloading on my device and my laptop. When I connect it to the computer I try downloading & updating and only downloading.. Still nothing I get error messages, can't connect to update server messages.. I'm just thinking about giving up... What the heck do i do !!??? Will the local apple store do it for me and what's so going to be on the 5th gen I may just wait and get that one. Please help.

    Are you sure you have a proper Internet connection? Make sure your iPod is connected to your computer, and you have an Internet connection.
    Don't even get me started on the iPod Touch 5G, I actually own an iPod Touch 4G, and I've considered a lot about if I should get the new one. At first look, you might be sold by the features Apple has on their iPod Touch page. It has a taller screen that's a 4-inch Retina Display, has a much better camera with a flash, and comes with iOS 6 preinstalled with Siri. But the real breakthrough comes with the new connector. It's called Lighting, and it's much smaller. But if you have a dock connector that comes with some cars, and maybe a set of speakers or docking stations as alarm clocks, I encourage you not to get the new one. The usage of your old connectors requires a $30 adapter, which is a ridiculous price. And who knows how secure the adapters will be with your docking stations? I personally think Apple has crossed the line. If they are to put a new connector with their new products, they should ship with an adapter in the box, at least at first. This is why I strongly encourage you NOT to get the new 5th generation iPod Touch.
    Sorry if I went a little off-topic there, but I wanted to get my point across. For your updating to iOS 6, I reccommend you check out other discussions in the support comunity, and see what other contributors have to say. Or go on Google and search your error messages, possibly someone might've already went through the same problem as you did. I really hope this helped!

  • Resetting a used ipod 4th generation

    I bought a used ipod 4th generation and want to reset it to original factory settings.  I do not have the previous owners info and no way to contact them. How can I reset it.???

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT4061 ipod 4th generation stuck on start up screen, won't do anything (the black screen with the silverish apple). Help?

    This morning, i tried turning on my ipod (4th generation) and it is stuck at  the black start upp screen (the screen that has the siverish apple when you have first turned on your device). It has been stuck like this for about a half an hour now, and I'm not sure what to do. This would be the second time in at least three months I have had problems with it (around December it went into recovery mode and i had to reset it to the factory settings). Is there anyway I can handle this at home, or do i have to go into an apple store to have this fixed? Also, I plugged it into my computer and it didnt show up in itunes like it did last time. Thanks! (I'm pretty sure its the IOS 6 because i have not updated it since then).

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod 4th Generation Not charging

    HELLO,
    I have a IPOd 4th generation, I recently updated my ipod to the newest version iOS 5.1
    when I plug in. Into my computer or a wall charger it says that charging is not accesilby with this accesory. it charges for a few minutes and than says that error
    If anyone has this same problem and has fixed the issue..
    Can you please tell me how to fix it 
    thanks

    Try the standard fixes:
    - Reset. Nothing is lost
    - Restore from backup
    - Restore to factory defaults/new iPod.
    Aso see:
    iPod touch: Hardware troubleshooting

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