Ipod 5 failure to update contacts list

The following has happened to my 60Gb and my Wife's 30Gb.
We downloaded the latest Itunes and updated the Ipods to 1.2. We received a message that Microsoft 2003 was required to update our contacts list. The contacts list was operating fine we noticed the windows address book was selected in the contacts menu, we selected Microsoft Outlook and when update completed the contacts had disappeared. We tried to take it back to Windows address book to no avail. An Apple advisor suggested saving our contacts on v-cards to the desktop and then dropping them into the ipod. We did this the ipod v-card menu is now populated but still doesn't update to the ipod. Any ideas welcomed - cheers Alan Whittaker

I had the same problem. I have too many contacts to drag to my desktop, so haven't even attempted that. The only thing that I could find was someplace mentioned that if you were running a trial version of Office that it wouldn't update the contact list. I was running a trial version at the time. I have since purchased the full version, but it didn't solve the problem. In fact, it gives me the "Windows has encountered a problem, and we are shutting down itunes" message.
Good luck, I've given up.

Similar Messages

  • Unable to update contact list

    When trying to add contact I get message the screen freezes and after a few minutes the following window appears "Uncaught exception: Application net_rim_bb_messaging_app(113) is not responding: process terminated"
    This happens when attempting to add new contacts directly through contacts list or through call list or SMS list

    Hi wjrs1964,
    Have you recently updated any instant messaging applications on your BlackBerry® Curve™ 9300 smartphone? I would recommend trying the steps in the following KB article. "Unable to edit or create new contacts on the BlackBerry Address Book" http://bbry.lv/JwjOBe
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Updating contact lists

    I have just taken delivery of my BB Z30, It is provided by my company. My contacts have been updated (synced) with my outlook contacts which are on the company server. I have installed "Whatsapp" but my contacts are not copied over, or imported to my "whatsapp contact list. I have tried copying (in contacts settings) from my device to sim but it does not affect my whatsapp contact list. Is there a way of copying my main phone contact list to my whatsapp list

    Hello Dutchphil
    Welcome to the Community
    Tap favorite icon (next to chat tab) on your WhatsApp application, then tap 'refresh' icon at top right of WhatsApp. Those who installed WA in their phones will shown as your WA friends list.
    Good luck.
    • Click Likes to appreciate those who helps you
    • If your issue solved, mark the best post in your thread as Solution

  • How do i update my contacts on icloud with the updated contacts on my iphone5?

    Hello there,
    Apologies if this has already been answered, here's my problem.
    I have updated my contacts on the iphone 5 by merging my contacts from my email server hotmail. so how do i send this updated contacts list back to the icloud.
    I have tried to exchange, update. but its not as simpe as it looks. i am unable to do this by backing up to icloud or by finding a sync contacts function.
    I would appreciate any help and advice as i am trying to create a group for sending team texts out.
    thanks in advance
    Badbadhusky

    Go to www.icloud.com, login and select Contacts:

  • Moving Mac Contact List to iPhone without return duplication?

    Have updated contact list on my Mac ready to transfer to iPhone. Would like to transfer this list to my iPhone without the out of date iPhone contact details being added back into the updated Mac Contact list as has happened previously resulting in massive duplication.

    you can back up the address book by going file menu, export, back up. That way if syncing messes up your address book you can always go back.
    If your iphone has been set to sync with the computer. and it added a bunch of numbers to the computer, and then you removed them from the numbers from the computer, when you sync again it's going to apply those changes to the iphone.
    or you could tell itunes to wipe the address book and then sycn the contacts from the computer.

  • How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough.

    How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough. In other words, I want to replace the information in my computer Outlook contact list with the data from my iPod touch. 

    How is your iPod configured to sync music from your iTunes library?  In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
    B-rock

  • Ipod and contacts list

    I have previously transferred my contacts list from Outlook 2000 on my windows PC (Windows XP) by way of vcards. It was fine. I noted that itunes now offered Windows contacts sync but it didn't work properly so I deleted my contacts and then tried to sync them in again. Still wouldn't work. I then discovered that the facility is only available with Outlook 2003. I tried to re-establish my contacts list the old way (drag and drop vcards directly into contacts when enabled as a hard drive) but all I get on the iPod subsequently is a note that says " contacts loading 23". I have tried deleting and re-doing several times and reduced the number of contacts from 140 to 23 but it never gets any further than the note to say they are loading. When connected as a hard drive they are clearly there. Any suggestions? My first iPod did the same thing but this one worked fine....until now. I have only used less than 6 gig of the hard drive on the iPod. I have tried updating it and wonder if it is worth restoring the factory settings and starting again.

    hayley7070 wrote:
    How do i sync all my iphone 5g photos and contact to my new windows computer. I am following the itunes instructions but they don't seem to apply
    What instructions?
    In the source list click devices (so far so good) then click the entry for your iphone or ipod.  that doesn't exist. HELP asap
    You don't import photos from the iPhone to your computer using iTunes.
    See this -> iOS: Importing personal photos and videos from iOS devices to your computer
    Note this only applies to photos taken with the iPhone. Any photos you previously added to your iPhone using iTunes should be copied from old computer to new computer.

  • HT5824 my contact list does not update to its current state. After I sync to Itunes or after I back up to I cloud  Also I did a doccuments and data restore and it still didnt change. How do I fix this?

    My contact list does not update to its current state after I sync it to itunes or back it up to icloud  I did a documents and data reset and the contact list still didnt change.. How do I fix this?

    Welcome to the Apple Community.
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • Will doing the software update to 6.1.2 destroy any info saved on my iPhone 4? If so how do I back up what is on there - especially the contact list?

    Will doing the software update to 6.1.2 destroy any info saved on my iPhone 4? If so how do I back up what is on there - especially the contact list?

    see the link above
    and this discussed in above
    http://support.apple.com/kb/ht1766

  • How can I move my contact list to new ID account and question about updating iOS

    How can I move my contact list to new ID account?
    And should I update my iOS system ?

    Hello Godde
    Lets start with checking out the articles below for setting up Family Sharing and more information about Apple ID’s. I will say that you will not be able to transfer any purchases to a different Apple ID, but you can rename the Apple ID. If you want to use Family Sharing, then you will need to just create a new iCloud account and then follow the steps in the second article to start sharing content between you to.
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Sharing purchased content with Family Sharing
    http://support.apple.com/kb/HT201085
    Regards,
    -Norm G.

  • I'm having contacts problems. I just updated my iPhone 4S iOS to 6.0.1. And after that, I started having Contacts problems. My contact list is disappearing automatically, and I have to Import SIM everytime, to bring the contacts back.

    It all started after updating my software to iOS 6.0.1. Contact problems, disappearing automatically, and I have to IMPORT SIM everytime when it happens, to bring my contacts back. And this is happening more when I'm using Whatsapp application. Every two hours using Whatsapp, my contact list is dissapearing, I'm seeing only numbers. I thought it was an Whatsapp problem, but after that, when I go into my Phone's contact list, I can see nothing ! Empty ! So I guess it's a software problem or something. Please help. Thank you.

    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT1382 How can I copy over my contact list from my ipod touch 3 to my new ipod touch 5 ?

    How can I copy over my contact list from my ipod touch 3 to my new ipod touch 5 ??

    Sync it with iTunes on your computer.

  • Updated to MS Windows 8.1 and can no longer bring up my contact list stored in iCloud under Outlook 2010.. Can anyone help

    Need help.  I updated to Windows 8.1 yesterday.  I run Outlook 2010 for email but have all my contact, both individual and groups in iCloud.  After updating I was no longer able to access my contact list in iCloud through Outlook.  Is there a process whereby I can import or some quick fix.

    I'm having the same exact thing. unfortunately we cant even go back to an older iOS as 7 which was much stable than iOS 8

  • I'm new to ipod touch, 4g and my question is how can i download a contact list other than through facebook etc.

    I'm new to ipod touch, 4g. My questions is how can I download a contact list other than through facebook or yahoo or gmail?

    You can sync the iPod's Contacts app with some other contact programs/mail accounts.
    Just where do you want to get/sync the contacts?

  • How to recover contacts list on iphone 4 after updating to ios 7.0.4

    After I updated my iphone 4 to ios 7.0.4 not only has my phone lagged terribly, but almost a week since the update my contacts list completely vanished. How can I fix that issue without further damage

    So, I guess my iPhone upgraded without me being aware. But nevertheless I am now running iOS 7.0.4.
    I've noticed the last few days that I'm encountering sporadic contact  disappearance. I'll get a text, the notification shows their name, maybe a few minutes later i'll go to read the full message and now no name, just a number. I'll look and ALL my contacts are gone. the conversation screen has nothing but numbers and the favorites under phone are just numbers. Search can still work by name though so the phone "knows" that joe is 555-5555, but is not showing the connection.
    TEMPORARY WORKING FIX:
    Turning off contacts in my icloud settings and choosing to delete the contacts on my phone, then re-enabling contacts will pull them all back down for me. This of course takes about 5-10 minutes for everything to sync back to the phone.
    I've tried restarting the phone.
    I've tried resetting the phone.
    I don't feel like wasting my time with a backup unless I can downgrade to something before 7.0.4 as it is obvioiusly buggy.
    I am NOT going to set up as a new phone until this becomes a much bigger problem.
    I hope this offers insight to others encountering this bug. My mother has had this happen on her phone as well. Please comment at least if you experience this. the more people that have it, the less chance apple can play it off as an isolated event on my phone.

Maybe you are looking for

  • Where are the iBooks found in the Finder?

    I used to have many books and pdf files on my Mac which I could find easily in iTunes and hence in the Finder.  Now they are not represented in iTunes and I see no way to easily find them in the finder...  What is going on? What happened to the Books

  • Wrong paths in WGM Home tab.  How to correct?

    I'm having some trouble with creating home directories on my server. The create button is not working and there are a couple of bad paths in the WGM Home tab. How can I delete these entries in the Home tab and make sure that only valid paths are in t

  • Menus left behind

    I have just loaded Adobe elements 10 for Apple onto a new Mac Pro.   All works OK but when I close the program the history and layers floating menus stay behind.  Another click is requuired to get rid of them.  I do not have that problem on my Window

  • Setting environment in Forte for java

    How do i need to configure the environment in Forte for java so that i can give it command line args with a GUI. thanks so much

  • ITunes has changed MP3 files to MP4a

    Tried to convert the mp4a files back to mp3 via "create new version" but continues to make mp4a copies! Ditto for converting AAC files.