Ipod 5 stuck on apple logo screen

last night(about 22 hours ago) i tried to update my ipod 5 to ios 8.2 I clicked the install button and then left my ipod on my desk charging. I came back about an hour later and it was stuck on the apple logo screen but with no progress bar. Every minute or so so about 10 minutes it started to glitch out and shut down right when the lock screen would show up. It has been on the apple logo screen since then and i just got back from school to find it stuck. Occasionally it will get a little dimmer, but about a minute later it will be bright again.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

Ipod stuck on apple logo screen

just tonight when I went to eject my ipod from the computer I noticed that it just shows the grey screen with the apple logo then it flashes a black screen for a second and back to the apple logo it keeps doing that and I can't seem to restart it. I have no idea what to do. I don't even know what happened it was working totally fine earlier today. Also I tried plugging it back in to the computer and it's not even recognizing that it is there. Any help is greatly appreciated. I have alot of stuff on there I'd really rather not lose

I had same thing happened. I sent it into apple who said there was broken glass in the headphone. I thought that was weird. I received the ipod back and they said my warranty was broken. I looked in the head phone jack, there was no glass. I never had any problem with the head phone. It hasn't had a fall or anything. Now I feel like I frozen out of any help. I don't know if they were looking at the wrong ipod or what. I have no idea what to do now. It is so frustrating because I think there might be a software solution. I can install music and uninstall music at itunes. I guess if nothing else it is a still a really crappy flash drive that will only store music and videos. But I am really frustrated. Please let me know if you find anything out.

5G iPod stuck at apple logo screen - will not finish booting, just restarts

I just got off the phone with Apple.
Has anyone had this occur.
I had to reset my iPod a few hours ago, it never made it past the brighter apple logo. It looks like it's about to turn back on and then decides "let's try that again" and clicks back to the fainter logo screen. It's been looping like that for over two hours now. I need to let it drain now, but the apple tech didn't sound too hopeful.
just wondering if anyone else has had an iPod die this way...

I just got off the phone with Apple.
Has anyone had this occur.
I had to reset my iPod a few hours ago, it never made
it past the brighter apple logo. It looks like it's
about to turn back on and then decides "let's try
that again" and clicks back to the fainter logo
screen. It's been looping like that for over two
hours now. I need to let it drain now, but the apple
tech didn't sound too hopeful.
just wondering if anyone else has had an iPod die
this way...
true....true i had the same problems lots of times but they say its the new itunes supposingly it has a "bug" so idk its causin so many peoples ipods to mess up. nd i think we should report this

IPod Touch 4G Stuck On Apple Logo Screen

So I just recently jail broke my iPod touch 4G and was using iFile to delete some default apps and stuff that was taking up space on my device. I only need to use the Music app, so all of the other default apps can be erased. I must have accidentally deleted something in regards to the music app because I am not able to transfer music onto the device using iTunes. I turned my iPod off then and turned it back on and this is where the major problem came in. It's stuck on the Apple Logo screen and will not boot back up or anything. I have tried putting it in DFU mode and doing every kind of reset or restore and none of that has worked. Now it doesn't even show up in iTunes. Unfortunately I don't remember every thing I deleted when using iFile, so I cannot provide much information regarding that. My iPod has worked perfectly fine until I jail broke it, which I probably shouldn't have even done but none the less if someone has any possible genius solution to my problem, I would appreciate you leaving a comment. Thanks.

See if yo missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod nano 7th gen stuck on apple logo screen

New iPod nano 7th gen. At first attempt to upload songs, was prompted to update software. So, software was updated and as I was installing software update to the iPod, I got a message stating that the iPod was in the process of a restore (I think this is what it said. I didn't pay a whole lot of attention as i was not expecting any problems). I continued with the restore because nothing had been uploaded to the iPod yet so nothing would be lost. At this point, the device has been stuck on the apple logo screen for a couple of hours now. The only response I can get from it is when I do a reset. The screen will black as it should and then go right back to the logo and stay. Please help.....Son not happy as this was one of his Christmas presents this morning. Really not looking forward to a trip to the apple store on the day after Christmas.

I am afraid yo need to visit the store and possibly ask for a replacement. In some cases, doing the reset will correct any issues, but by the way you describe it, it freezes with apple logo. Better to get a replacement.

Ipod Nano stuck on apple logo screen

So my little brothers Ipod Nano 4th generation is stuck on the Apple logo screen. I've reset it a couple of times, but it won't leave the apple logo screen. I wasn't able to get it into disk mode, and my laptop wasn't regonizing it, but two days ago our desktop's Itunes recgonized it. Is there anything else I can do, or is it time to take a trip to an Apple Store? Any help would be, well, helpful

but two days ago our desktop's Itunes recgonized it
Since the desktop was able to recognize it, did you restore it in iTunes?
B-rock

80 GB Ipod frozen at Apple Logo Screen

All I can do with my Ipod is look at the Apple Logo Screen with the backlight lit up. Actually I can manually reset it by holding down Middle button and Menu button. But it turns right back on by itself and get stuck again. Just cant seem to do anything.

see if it helps
http://discussions.apple.com/thread.jspa?threadID=1591975&tstart=0

Imac 5k stuck on apple logo screen after latest update

Hi - i have a magazine deadline and a major issue:
i've been having loads of kernel panics (see thread here Brand new imac 5k kernel panic) and having seen there was a new update figured it would be worth installing it to see if it fixed them as nothing so far suggested by apple support has helped. Once it had downloaded the update the OS said it needed to reboot to finish installation. It got half way through the loading bar on the apple logo screen and got stuck. I left it an hour, came back still nothing. Left it another hour and it was still just stuck half way. I rebooted into diagnostics and ran that and it said everything was fine but further reboots just get as far as halfway through the bar. I'm now stuck as the computer was only a month or so old and i hadn't yet set up back up on it. I was still in the process of getting everything configured and over from my old machine. Problem is I have a bunch of photos that were transferred on to it that i shot 2 weeks ago and I need them for a magazine deadline tomorrow and apple support options could only call me back on Thursday - if anyone can suggest anything i will be VERY grateful. I've already tried SMC and PRAM resets.

I did that, a fresh OS install and it worked for about 4 hours then i got a kernel panic
Anonymous UUID:       DE8E807F-E592-FD5D-3D3B-73B0BCCE57D4
Fri May 1 00:30:12 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8018f6bf28): "a freed zone element has been modified in zone kalloc.64: expected 0xdeadbeefdeadbeef but found 0xdead9eefdeadbeef, bits changed 0x200000000000, at offset 40 of 64 in element 0xffffff80647c1c00, cookies 0x3f0011bcd6adda0a 0x53521f311ca5c19"@/SourceCache/xnu/xnu-2782.20.48/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff83c1ef3730 : 0xffffff8018f2bda1
0xffffff83c1ef37b0 : 0xffffff8018f6bf28
0xffffff83c1ef38e0 : 0xffffff8018f34601
0xffffff83c1ef3910 : 0xffffff801945c513
0xffffff83c1ef3950 : 0xffffff801945f027
0xffffff83c1ef3980 : 0xffffff80194e958c
0xffffff83c1ef39f0 : 0xffffff80194e90d2
0xffffff83c1ef3a50 : 0xffffff7f9a79dcf6
0xffffff83c1ef3ad0 : 0xffffff7f9a7a25e8
0xffffff83c1ef3b20 : 0xffffff7f9a7a3350
0xffffff83c1ef3b60 : 0xffffff80195017cf
0xffffff83c1ef3bc0 : 0xffffff80194ff0c3
0xffffff83c1ef3d00 : 0xffffff8018fe21e7
0xffffff83c1ef3e10 : 0xffffff8018f3000c
0xffffff83c1ef3e40 : 0xffffff8018f149f3
0xffffff83c1ef3e90 : 0xffffff8018f2531d
0xffffff83c1ef3f10 : 0xffffff80190031ea
0xffffff83c1ef3fb0 : 0xffffff8019035396
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f9a786000->0xffffff7f9a7f4fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f99724000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9a72b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide:     0x0000000018c00000
Kernel text base: 0xffffff8018e00000
__HIB text base: 0xffffff8018d00000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 19669481944459
last loaded kext at 1177984628424: com.apple.filesystems.ntfs 3.12 (addr 0xffffff7f9c01d000, size 376832)
last unloaded kext at 1401779154535: com.apple.filesystems.ntfs 3.12 (addr 0xffffff7f9c01d000, size 360448)
loaded kexts:
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleMikeyDriver 272.18
com.apple.AMDRadeonX4000 1.3.2
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.kext.AMD7000Controller 1.3.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.kext.AMDSupport 1.3.2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: HD-PCU2
Thunderbolt Bus: iMac, Apple Inc., 26.1

Problem: Ipod is flashing apple logo screen and beeping at me help

Hi hows it going? My 80 gig Ipod is flashing the apple logo screen and refuses to reset, and is not read by a computer. If you have any ideas that would be lovely. If it helps I got it to tell me to plug it into power once. I have since plugged it in but it still does not work.

See if these help.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

My Mac g5 is stuck on apple logo screen, please help!

I have a Mac g5 before they had intel (so its pretty old) and today it was stuck on the apple logo screen and the fans become really loud. I don't know what's wrong with it, I'm scared to do anything as I don't wanna lose all my files. I was going to take it to the apple store to get it fixed but if there is nothing they can do I don't wanna take a 45 min drive to get there. Any info will help! Thanks!
Megan

Hi Megan,
Most Apple stote don't know what a G5 is, nor will most even look at them or work on them, so call 1st if deciding to try that.
If worse comes to worse we can easily pull the drive(s) & get the info back most likely.
You'll have to power off, then hold alt key at bootup to see if any boot disks show up.
If not...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Do you have the G5's Install Disc?

Iphone 5 Stuck at Apple Logo Screen

I finally updated my iphone 5 to latest ios when it begin to boot up. It got stuck at the apple logo screen and it been their for 30 mins i trun my phone off put it back on. I did a hard re-reset etc..
Also after a while it would go black real quick then return to apple logo screen.
I dont want to restore my phone because i dont have a recent backup for everything i have on my phone as of right now.
Is their any way i can backup my iphone at the apple logo screen then restore it?
Or any other methods to escape this apple logo screen of death?

Unfortunately, you are going to have to try to restore it. You will have to do this by putting your phone into DFU (recovery) mode.
1. Open iTunes, plug your sync cable into your computer, but do not plug in your phone.
2. Press and hold the power button and the home button at the same time. When the screen goes black, let go of the power button but continue to hold the home button for about 15 seconds. Once you do this, plug the sync cable into your phone.
3. iTunes should recognize your phone and tell you it's in recovery mode.
4. Restore your device.
Hope this helps.

Help: iPhone 3GS Stuck on Apple logo screen

Today my iPhone was not connecting to the wifi network so I decided to "Reset Network" on the iPhone. Well, during the reset, it went to the Apple logo screen and is stuck in that screen. I cannot turn off the phone, tried to reset pressing the home and on/off together for 10 seconds and it is still stuck on that screen. I tried to restore but iTunes does not recognize that the phone is plugged to the computer. Has anyone seen this? Do I have to send it to Apple for repair?

Try this article...
http://support.apple.com/kb/HT1808
This is not a normal result from trying to reset network settings...

Iphone 4 stuck on apple logo screen

I have an iphone4. Its was updating apps and lock up. After 15 minutes or so i did a hard restart. Now its stuck on the apple logo screen. I did the hard restart holding down the home key and connecting it to my mac. Itunes says in in recovery mode and ask if i want to restore. I click yes. It goes to the extracting software and then verifing with apple. After that back to the apple logo screen. Any ideas?

The same problem Here, BUT
I can't restore my iphone.
I put my iphone in DFU mode, i conect it to iTunes i start the process, but it gets stucked in "Verifying iPhone restore with Apple".
Then nothing happens, just after a few minutes later it appears the error Message and of course my iphone continues stocked.
Anyone knows what can i do?

Iphone stuck at apple logo screen, Won't restart, or show up in Itunes!!!

I was texting, then the screen froze(ever since the 2.0 update it has froze many times so I thought nothing of it), then I tried to do a restart(hold sleep, and home button for 10 seconds), then it never restarted. It stayed at the apple logo screen forever. It wont show up in Itunes. I don't know what to do.
Any ideas?

yeah mine was doing that too.. its some kind of software that you have (an app probably)
so plug in your iphone to the computer and hold down the home and sleep button (like a restart) but when the apple logo shows back up, let go of the sleep button but keep holding the home button and then you'll have to do a full restore...

IPhone 4 stuck in Apple logo screen

I have an iPhone 4, that I had to replace the LCD, power switch - proximity sensor cable, and home button on.
After I had made the repairs (after making sure everything was reassembled correctly) I then proceeded to turn the device on.
Now it will only display the Apple logo at startup.
When I turn the phone off (via the Home + Sleep/wake method) it will sometimes revert back to the Apple logo screen.
I have reset the phone (gone through recovery mode) at least 5 times to correct the issue, yet it still is not working correctly.
The only software change that had been made to it, was that I had updated it to the most recent version of iOS. And that was approx. 2 weeks before the issues with the phone.
Is there another solution to fixing this phone, or is it basically done?
(If I can, I really need to get this phone fixed (if at all possible).
Thank-you.

Thank-you for the reply.
I have checked the charging port. It checked out to be good.
I then checked the following flex connectors:
Digitizer - it checked out ok
LCD - While it did check out ok. I wonder if it might have a defect in it. (because it does flicker)..
Earpiece - checked out ok.
Front Camera - checked out ok.
Power switch / proximity sensor cable.- Bad...
During my testing of the phone, any time I would turn the power on to the phone. If I unplugged the connector for the power switch. The iOS would continue to load, but if I left it plugged in. Then it would stay on the Apple logo.
I will reply to this thread after I receive the replacement part, and I have had a chance to check it out (to make sure that takes care of the problem.

Ipod 5 stuck on apple logo screen

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