Ipod 5G 60 GB will not connect to itunes or Disk Utility.
Mac OS X 10.6.8 and latest itunes. Ipod charges but will not connect. Tried the 5 R's ect. I'm pretty ipod/phone and apple savyy and I'm stuck. Tried multiple computers/cables/ports ect. Don't mind reformatting and starting over.
Thoughts? I hear this is pretty common and can't find one legit answer on the entire internet which I find strange. Is there nothing I can do at this point besides taking it to apple?
Thanks!
You have to restore from recovery mode by following the steps in http://support.apple.com/kb/HT1212 and may need to do that more than once.
Similar Messages
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IPod shuffle 4th generation will not connect to iTunes.
iPod shuffle 4th generation will not connect to iTunes. Windows Vista and iTunes, all updates current. Cables secure & connected. Device driver will not load. iPad will connect when tried with several other computers. When I try to connect it will hang iTunes until I re-boot. iPad does NOT appear in Windows Explorer either.
Oh, so the iPad DOES work fine connected to the same computer and the same port. I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
NOTE: When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle. So not seeing it in Windows Explorer may not be a problem.
Is this shuffle a new purchase... so it did not previously work for you on this computer? If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack. The fit can be tighter than expected, and it may seem connected, but is not. For a surprising number of people, this was the problem.
In iTunes, is the sidebar (along left side of window) visible. If it is hidden, from the iTunes menu bar, under View, select Show Sidebar. When there are no devices connected, the heading DEVICES should not appear in the sidebar. When you connect your iPad, DEVICES should appear, with the iPad listed below. If you connect the shuffle, it is be added to the list under DEVICES. To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
When you connect the shuffle, does its light on the shuffle do anything? -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
my ipod is broken as well, my mother threw it at me & it busted. at the top, it says "IPOD DISABLED CONNECT TO ITUNES" the thing is, is that it doesnt connect to anything. when i plug it up to charge, the charging symbol doesnt appear, yet the ipod still charges. Im really confused & i NEED to get this thing to work, it holds memmories. ( the safari also doesnt work, as long as the downloading music. )
All the data on the iPod is now toast.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipod touch 4th generation will not connect to Itunes.
I registered it on a different computer and then was able to connect after that. Now it won't connect to Itunes, but my old Ipod still connects I did the suggestions and also redownloaded Itunes. Any suggestions?
Did you try all the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My ipod touch 5th generation will not connect with itunes.
i really need help. plz don`t send me a link of the apple support it doesn`t help.
Thanks i advanced.If you mean iTunes on computer:
Did it connet before?
Does it show in MyComputer?
Does it charge?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!
Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network. -
Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
Ipod shuffle will not connect to itunes on win7
Ipod touch will not connect to Itunes on WIN7. Used to work on Vista but has never worked on new WIN7 computer. Tried several cables and tried an Ipod shuffle. No joy. Current version of Itunes, restarted apple services and checked USB driver installed and functioning. When first plugged in, windows wants to know how to treat it (camera, file directory...) and for a few moments shows it as a drive. Device also shows syncing for a few moments. Then Itunes starts, the device stops sync and windows no longer shows it as a drive. Itunes does not show the device but wants to transfer purchases from the device (transfer purchases from an ipod?). I tried the steps given in on-line help and the diagnostic. Must be missing something in the setup of Ituines. Any suggestions...
Sorry sorry I am a not clear on apple product names. Actually do not care about the names. So I had to look this up so as not to offend anybody. I am talking an ipod nano gen4 AND and ipod nano gen7. Neither work. Can you direct me to somebody who might know how to fix this?
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My ipod shuffle is brand new and will not connect to itunes
my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.
When you take this one back, be sure to have your USB docking cable checked, to make sure it is not the thing that is defective.
Also, make sure you have USB cable plug completely inserted into the headphones jack. The fit is sometimes tighter than expected, especially when the shuffle is new. This is apparently enough of an" issue" that Apple has a tech support doc about it
http://support.apple.com/kb/ts3572 -
My Ipod nano 3rd generation will not sync with itunes or show up on windows, but other ipods do when I connect them using the same setup.
Hey Biglou1,
Thanks for the question, and welcome to Apple Support Communities.
I understand that your iPod nano(3rd generation) is not recognized in iTunes. The following troubleshooting assistant may provide a resolution:
Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano3gen/
If the above did not resolve your issue, choose an applicable article below that best describes your issue.
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
My iPod will not connect to itunes after windows 8.1 download
My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
TS1363 Since the last iTunes update my iPod will not connect to iTunes
Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.
Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly'
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