IPod 5G freezes when connected to PC

Hey all- I was just wondering if anyone can help with this problem I've been having with my iPod 5th Gen and iTunes.
Recently I had to do a System Restore to a few days previous - my Internet would not work without me doing so. However, I noticed that iTunes was acting strangely when I opened it. Certain folder names are changed about (example: where it used to say "Audiobooks" it now reads "The document is in PDF..."), also when in the iTunes store and it previously said "iTunes store is loading..." it now says "Purchased". It still let me transfer songs (although a message came up saying something about how an error had occured or something), so I didn't really care. However now when I try to connect my iPod to transfer songs, nothing happens. iTunes freezes, nothing more.
Help?!

It used to show that but now it simply freezes on the main menu screen. The "Do Not Disconnect" screen doesn't even appear. When it was freezing with the Do Not Disconnect screen the iPod wasnt being recognized by iTunes or as a drive on the PC. When I connect it in my car i have no problems and can access the music like normal.

Similar Messages

  • Grrrrrr.... ipod Mini freezes when connecting to mac

    when i connect to synch with itunes -
    itunes does not recognize ipod
    ipod freezes with regular screen (not the "do not disconnect" screen)
    itunes recognizes my 40GB ipod and synchs fine; just not the mini
    i have done the following with no success -
    reset the mini (over and over)
    put it in disk mode
    reinstalled latest updater (ipod still freezes when connecting)
    what could be the matter? please help ...
    iBookG4   Mac OS X (10.3.9)  

    See these.
    iPod doesn't appear in iTunes or on the Mac desktop.
    iPod does not appear in iPod Updater or iTunes in Mac OS X.
    iPod appears on the Mac OS X desktop but not in iTunes.

  • IPOD Nano freezes when connected to computer

    I got my ipod about six months ago. It worked fine until about a month ago, it started freezing as soon as I connected it to the computer. I have tried restarting the computer while it's connected. I have tried restarting the ipod while it's connected and when it's not connected. I have tried reinstalling the latest version of itunes on my computer. Of course, I can't restore the ipod, because it freezes within seconds of connecting to the computer. NOTHING works. The ipod still recharges, but I can't restore it, or download any new songs because it just freezes on the Do Not Disconnect message. I have tried different computers (Dell Laptop, MacBook Pro, Compaq PC) but it does the same thing on every computer. Does anyone know what to do about this? I have tried all the suggestions on the Mac Support page. Please help! This is so frustrating :_(

    have you looked at this one yet?
    http://docs.info.apple.com/article.html?artnum=32222
    Yes, thanks for the suggestion, but as I mentioned, I have gone down the list of all the apple support recommendations and nothing has worked. I need NEW ideas if anyone has had the same problem or I guess I'll have to take it in for servicing.

  • Ipod/itunes freezes when connected

    I have a new 80GB IPOD and recently converted some videos to import to it. It now seems that whenever I connect the IPOD, ITUNES will open and attempt to sync, but it freezes. I cannot eject the IPOD or otherwise close ITUNES, the only way to get out is to use Windows to manually shut the program down. Are there some settings that I may not have correctly set? I do have the videos in proper format for the IPOD, so this isn't the issue. If anyone else has experienced this or can offer some assistance, I would appreciate it. Thanks.
      Windows XP  

    I was having a similar issue. My solution turned out to be remapping the iPod to a different drive letter, as it was using the same drive letter as another removable drive.

  • IPod Classic 80 GB Freezes when connecting to Computer

    Hi.
    My iPod Classic 80 GB Freezes when connecting to my computer (Vista... yes... I know). I've got my iPod for over a year now and I've never had real trouble with it.
    When I plug it in (iTunes already running) my computer gives me the 'thumbthumb' noise because an USB thingamajib is connected to the computer. At this moment my iPod freezes and stays on. iTunes doesn't seem to find my pod. When I disconnect my iPod, it'll stay on (doesn't go energy safe mode) and stays frozen until the battery is empty. But by then, I've already lost my playing info (Which I really value).
    Pllllllease help me out her.

    Someone has finally found a solution to this problem and i decided that i would spread the word around ... so here are the steps:
    1) Quit iTunes.
    2) Delete iTunes from your Applications folder.
    3) Go to your ~/Music/iTunes folder. Delete or rename the "iTunes Library" file.
    4) Open the "Previous iTunes Libraries" folder and look for the backup of your old pre-9 library; it should be dated at about the time you first ran iTunes 9. Copy it back out to the ~/Music/iTunes folder, and rename it to "iTunes Library".
    6) Go to <http://support.apple.com/downloads/iTunes8_21> and download iTunes 8.2.1. The page says it's for G3, but the Read Me file says it'll run on G4, G5, and Intel too. Open the diskimage and run the installer.
    You should now be able to run iTunes 8.2.1 again.
    And your iTunes will restore to before you upgraded and you won't lose anything.
    *If you download the iTunes file from the "support.apple" link, and you can't open it, go to http://www.mydigitallife.info/2009/06/28/apple-itunes-8-2-and-quicktime-7-6-2-di rect-download-links/ and download "iTunes 8.2 for Windows: iTunesSetup.exe
    WhittWhitt

  • Computer is crashing (freeze) when connecting my iPod Nano

    Hello,
    my computer is crashing (freeze) when connecting my iPod Nano. I have a Pentium IV with windows XP Pro. Can anybody help me please.

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • My iPhone 5 is freezing when connected to the charger. This is not happinning if it is connected to the computer USB. How to solve this problem?

    My iPhone 5 is freezing when connected to the charger. This is not happinning if it is connected to the computer USB. How to solve this problem?

    Possibly faulty charger. The supplied Apple Charger is covered by the iPhone Warranty. Make Genius reservation or set up service and take or send iPhone and Charger to Apple for resolution.

  • MBP freezes when connected to VGA projector

    My MacBook Pro (15" 2.4Ghz SR, 4Gb) freezes when connected to a VGA projector, doesn't matter whether the DVI-VGA adapter is connected to cable first or last. Boot time while connected to the projector is also inordinately long. I have seen this happen a number of times specifically with other Santa Rosa MBPs.
    I haven't called Apple yet on this and I suspect it will require a firmware update to fix; is this a known issue (and is it known to apple?)
    thanks
    --p

    Just to update this thread with what I've posted elsewhere:
    On my machine this problem only happens if the computer has been put to sleep before being connected to a projector. That is, put to sleep after being booted but before connection to the computer. It can be connected after booting without sleep. Once it has been successfully connected to a projector, it can be disconnected, put to sleep, awakened and reconnected with no problem.
    I think that this "first sleep after boot" issue is what makes the occurrence of this problem so variable.
    Some people just leave their computer on for long periods, only putting it to sleep when not using it. If they connected to a projector before putting it to sleep the first time they wouldn't see this problem.
    Jim

  • Itunes freezes when connecting and ipod does not show up

    When I connect my nano 3rd gen in windows vista using itunes 9 my ipod does not show up and itunes freezes. the ipod remains with the connected screen and I cannot close out of itunes. Any help would be wonderful... Thanks!!

    I have (finally)solved the problem with my iTunes freezing! Here's what I did:
    1.I backed up my entire music library to an external hard drive.
    2.Then I completely uninstalled iTunes 9 from my computer.
    3.After a re-boot I then completely deleted my entire music library. (this can be a little scary so I double checked my music library back up on the external drive)
    4.I Googled iTunes 8 and found it at
    http://www.mydigitallife.info/2009/06/28/apple-itunes-8-2-and-quicktime-7-6-2-di rect-download-links/
    5. I downloaded it but before I installed it I copied my music library back to my computer. I did not copy everything that was in my original iTunes music folder however, I only copied the music,album art work, applications,games,Tv shoes, and podcasts folders. I placed those folders in a new folder called iTunes on my computer. I did not include any of the iTunes database files eg: .itl / .xml / or .itdb files as these were created in iTunes 9.
    6. Now I opened iTunes 8.2 and added all of my music and other media content.
    7. Next I attached my iPod nano to my computer. Then Windows automaticly open a window asking me if I wanted to scan for problems or continue without scanning. I had windows scan for problems and once that was done my iPod nano began to sync. Oh what joy!
    I think, and this is only a guess based on what I've read here on Apple's discussion pages and my own experience, that there is a problem/conflict or bug with iTunes 9, Windows Vista and the 3rd -4th generation iPod. I will NOT be upgrading to iTunes 9 until Apple has addressed this issue. It seems to me that there are a lot of people having similar issues.

  • Ipod not being recognized/freezing when connected to computer

    Hey all
    My Photo Ipod has stopped syncing with my computer. When I plug it into the firewire cable it just freezes on whatever screen it is on and doesnt appear in Itunes, or under My Computer. I have tried resetting the Ipod while it is connected to the computer, it gets so far as the apple screen and then locks up and stays on that screen till I unplug it. I know the issue is not the dock connector, because it works just fine when I plug it into my FM Transmittor in the car. Any help would be appreciatted.
    Thanks

    Have a read
    http://discussions.apple.com/thread.jspa?messageID=2001071#2001071

  • ITunes freezes when connecting iPod Touch - even after restored

    Hi,
    I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
    Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
    Thank you
    Frances

    Hi Frances,
    Welcome to Apple Support Communities!
    The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Symptoms
    In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
    Resolution
    Expand All Sections | Collapse All Sections
    Follow the steps below to troubleshoot the issue:
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    -Jason

  • Macbook Pro Freezes When Connected to iPod Classic!

    I have a mid 2010 Macbook Pro that is acting a little funky. Whenever I plug in my iPod Classic to add music everything works perfectly fine until I eject the iPod. My computer then basically freezes up (gives the rainbow spinwheel of death) and it will not recover. The iPod icon doesn't disappear, it just turns light grey and everytime my only option is to force quit iTunes. The problem doesn't end there, my computer is completely bogged down and I have to force shut it down. It is incredibly annoying... The iPod works perfectly fine when I plug it into my fiancee's older Macbook Pro, it ejects fine and I've run disk utility on it using that computer and there are no problems with the iPod. My mid 2010 Macbook Pro runs other USB devices just fine (iPhone, iPad, Flash Drives etc.) it's just the iPod.
    Additionally, every since I upgraded to OS X 10.7 the computer will not shut down/restart. It just goes to a grey screen with a spinny wheel and won't fully shut down (I've left it over night to no success still grey screen). I have reinstalled OS X several times so I'm confused on this one as well. Any information on either of these issues would be greatly GREATLY appreciated.

    I should add that I can quit iTunes with the iPod connected. When I try to eject the iPod by manually dragging the icon to the trash the funkiness begins (icon doesn't disappear just turns light grey, and the computer freezes). I have found the computer behaves if I put it to sleep with the iPod connected (the iPod will eject properly) and when I wake the computer up, everything works w/o funkiness, however the greyed out iPod icon will still be on the desktop. This is the only way I've found to be able to manage this iPod when connected to this MBP.

  • Itunes freezes when connect my ipod

    When connect My ipod Classic to itunes, itunes freezes and when disconect the ipod, itunes restabilized. I try uninstall all apple software in my pc, but no work. This problem continue in others computers
    Sorry for my english, i speak spanish... HELP
    EDIT: Ah! When connect mi iPhone is work correct, the problem is con my iPod. It's work perfect in hard disk mode, not know

    Similar problem here:
    When I'm playing songs with iTunes and connecting my 3G 20GB iPod, my computer will hang up completely - screen goes dark and I have to reset my PC.
    However, when my iTunes is "idle", i.e. not playing a song or doing anything else, connecting and syncing the iPod will work just fine.
    I'm using the newest (6.x) Version of iTunes on WinXP SP2 with a 3G iPod 20GB.
    Martin

  • 4g 20g ipod problem. pc freezes when connecting.

    Howdy,
    I have a 4th generation 20 gig ipod. it's about one and a half year old. it has worked great for me always, till now.
    When i connect it to my pc (windows XP prof +sp2), the pc freezes. it doenst matter if i have itunes opened before the link is made, or closed. i also tried the updater, but it didnt work. Then i reinstalled the software, but i got the same results. I was wondering if anyone knows whats going on here. I cant put any more music on it, or delete music that is already on it. I'm pretty frustrated about it.
    Hope that someone can help me. Thanks in advance.
    Regards,
    Erik.

    i have nearly the same sutuation, so ihave a 40GB 4th gen ipod.
    If i connet it to my PC and itunes doesn´t see it and the ipod updater freezes, so i can´t resore it. If i try to restart my pc when the ipod is connected the whole pc freezes before loading windows. i tried another ipod on my pc and it works, so i think my ipod is broken/damaged. I´ve done all the support hints on www.apple.com/support/ipod
    The Music i have on my Ipod freezes sometimes too.
    Is it worth to go to an Apple Center? and another question is the sending to apple, so i have no information about the price. What could it cost if some hardware is broken(HDD or such a thing)?
    I think i´ll visit an apple center first.
    PS: Have i to pay sth. in an apple center for resetting/restoring the ipod?
    AMD Windows XP Pro none

  • ITunes freezes when connecting ipod

    I just recieved my 60GB iPod video and followed all the instructions exactly as supposed to...
    Step 1 was loading the software, which I had no problems with
    Step 2 was importing music to my computer, which I already had from my previous iPod
    Step 3 was connecting the iPod, this is where I ran into problems!
    I connected the iPod and the "Do not disconnect" screen was flashing on the iPod as it should, but iTunes did not open. When I tried to open iTunes myself it was frozen. I also tried to see if the iPod was appearing in windows explorer but that was frozen too. When I disconnected the iPod, iTunes and windows explorer began to run perfectly. I've spent 3 hours reseting, reloading and restarting everything but nothing has worked. Also, my laptop is very new so I'm pretty sure that's not the problem. If anyone knows what to do please let me know!

    I am having the same problem of my PC freezing when I plug in my 60 Gb iPod. My PC is runnging Windows XP professional. If the iPod is plugged in to the USB port everyting but the mouse freezes. As soon as I unplug the iPod the PC works perfectly. I uninstalled iTunes and the iPod utility and I still have the same freezing problem when the iPod is plugged in. I have a feeling their is a conflict with the iPod and my USB which is USB 1.1. When I plug the iPod into my Sony Vaio laptop everthing works perfectly. I am gooing to get a USB 2.0 and try that next. .
    George

Maybe you are looking for