Ipod 5G missing from itunes, freezes with 'do not disconnect'

my ipod simply cant be seen on itunes and whenever i plug it in, it will freeze with 'do not disconnect' and not able to do a legal,safe removel.
hav to remove it illegally and do the 'reset' to clear the 'do not disconnect' message.
ipod is still functioning and can only be charged using direct power, but will freeze when its plug into usb port.
any help on this?
Thanks

this may seem crazy but.........i had a similar problem for quite a while. my ipod worked perfectly and then all of a sudden for no reason (i thought) my ipod would stall out. the do not disconnect would flash and i couldn't do anything. this happened to me regularly. i did the restore and all that jazz.
one day i was seriously in tears about it. my husband said he would mess with it and voila! it worked perfectly. was he magic? hardly but he took the case off of it. i didn't have a big hulking case but a rubberized one and i guess the bottom piece was just a bit off. it seemed to connect but in reality it wasn't making a good connection.
i took the case off and haven't used it since and have not had a similar problem. its a thought.........if you have a case or something that might be keeping it from making a good connection.
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Ipod 5G missing from itunes, freezes with 'do not disconnect'

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