IPod 5G Problem Writing Video to Disk

I just purchased an "open box" model of a 30Gb iPod with video this weekend. I have no trouble downloading songs, but I cannot seem to download 2 TV shows that were purchased on iTunes.
The error message says "Attempting to copy to the disk (iPod name) failed. The disk could not be read from or written to." I could not locate an error message number. The error pops up when the video is almost done loading.
Any suggestions?
Gateway PC   Windows XP  

hmmmmmm. this document is the best place to start with that one:
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
... but if it looks like the files themselves are damaged, it would be best to report the problem to the iTunes Store. the email form at the bottom of this FAQ would probably be the best one to use:
iTunes Music Store video FAQ

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