Ipod 5th Gen 60gig isn't recognized by Windows XP

Hi,
My 60 gig 5th gen Ipod isn't recognized at all by my PC. I tried different usb ports already, and in all of them when i connect the Ipod the PC just makes the typical sound when coneenecting any usb device and after that it doesn't shows the ipod neither in iTunes neither in My Computer but in the iPod screen appears te forbidden sign with the message "do not disconnect" and the ipod normally charges.
See ya.

See if any of these articles help.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.

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My ipod 5th gen is not being recognised my windows or itunes

My ipod was fine working on windows vista, but i recently bought a brand new computer, operating system windows 7 premium 64bit. Tried most things, resetting ipod or using disk mode has no effect either.
Plugging my ipod in never got detected, not even as a storage device. So after installing the latest itunes software (itunes for windows 64bit) it still would not be detected by both windows in my computer and itunes.
in device manager though under disk drives it shows "apple ipod usb device".
under storage volumes it shows "unknown device"
and under USB controllers it shows "Apple mobile device USB driver"
I searched the internet before coming here, all i could find was uninstall every single bit of apple software, unplug the ipod then reinstall itunes etc, i tried all this but had bo success.
Obviously the ipod is fine as it works in my old pc and charges in this new one.
Thanks to all who can offer advice.
Message was edited by: xuiton

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iPod shows up in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
good luck,
Patrick

IPod 5th gen 30gig won't charge and isn't recognized by iTunes

I recently replaced the battery in my iPod 5th gen because I thought that was the problem. This fixed things temporaly and my iPod turned on for this first time in a long time. However, now it won't charge or hook up to the computer. I think this may have been the problem all along.
The charging port seems to be in good condition and pretty clean. I have tried resetting it and resetting it while connected to itunes. I also disconnected and reconnected the new battery. I left it plugged in for sometime but it hasn't charged.
Any suggestions would be appreciated. I really have no idea what the problem is at this point.
Thanks

I suspect that you have a completely dead battery.
i got this ipod about a year ago
If you mean 11 months, a battery replacement is under warranty but $30 shipping and handling. If you mean 13 months, a battery replacement is $59 + $7 shipping.

Ipod 5th Gen Video 80Gb disk mode not recognized on itunes

Hi there everyone,
So i have my ipod 5th gen 80GB video and here's my problem.
Time ago i had it in a pocket of my backpack that was supposed to be waterproof. We got completely washed in NYC and when i took it out of my backpack pocket the ipod was dead or behaving in a weird way.
It didn't turn on then i let it dry. After weeks i've been trying to charge it but it seems it had battery problems so i bought a new one and replaced.
Now the ipod stays on but it keeps restarting showing me the sad face. Then it restarts beginning fgrom the apple logo and the same thing comes up.
I can put it in disk mode and also in the diagnostic mode thru the key combination.
I let it sit for 24 hours more or less to the wall charger and the battery seems to be completely full and the ipod stays on, still fiving me the same synthoms. Then i put it in disk mode while downloading the last version of itunes (9). When i plug it in, i hear the sound that windows makes when you plug something via usb. It installs the software and it sees it as an ipod device. But itunes WON'T.
This appens with every usb port that i have. I can put it in disk mode even plugged into the computer, i hear the windows sound like i just plugged something in but nothing.
When i reset the ipod, sometimes i see the screen that tells me to connect the ipod to itunes and procede to the restore.
Sometimes i see the big V and the "ok to disconnect". The if i plug it in with itunes open on my desktop i see the "do not disconnect" but nothing happens, it will not see it yet.
After 30 secs more or less, the ipod restarts again on its own showing me the sad face.
If i turn it off it tells me "very low battery" but i don't know if this last one statement its important or not.
I know already that all of my music and videos are gone. I just would like to get to the restore step then i'll start over again loading music and videos.
What kind of problem do you think it has? Is there another hardware component damaged that needs to be replaced?
Is there a solution for this kind of issue?
Of course i've been following ALL the apple instructions on the website, the 5 R's and so on but nothing worked.
I really hope that someone in here could give me an hint because at this point i really don't know where to crush my head
Thank you so much for your time!

I'm having the same exact problem. When I first started using Vista it was fine, but now all of the sudden it will do nothing with My iPod and it kind of angers me.
Compaq Presario Windows Vista

Ipod 5th gen, video 30bg, will sync/restore, won't play

I am running Windows 7, with all updates (as of 3/14/2014) have itunes 11.1.5.5 showing no available updates. When I plug into the USB port, the ipod gets recognized, Itunes starts. I can see the files on the ipod. I have reset the ipod and restored. Same problem. When I drill down to the actual file I want to listen to, it doesn't play. On the screen the icon changes from pause to the arrow for play, the index line never advances. You can hit the select button, use the scroll wheel to advance through the file, and hit play again, but no noise. There isn't noise if in the dock (which other ipods and iphones work with in the house) there is no noise if the headphones are plugged in. i was thinking harddrive, so I replaced it. couldn't get the new one to function. When the new harddrive was in the unhappy face would come up. I could force into disk mode, in hopes of restoring it, but in disk mode, neither windows and hence itunes would recognize it as an ipod. I put the old hard drive back in thinking maybe I damaged the cable, but it came right up, but with the same problem, it won't play the sounds... I replaced the Zif cable just in case, still the same...
i've sure seen lots of Ipod 5th gen video for sale on Ebay, compared to the 4th that I had, which I broke the scroll wheel cable on, but never had such problems with it. Any thoughts out there from someone who might know what it's doing? It seems weird that it loads the music files, and deletes the music files but won't play them. The only other thing I can think of perhaps is the battery too low to spin the hard drive up to play? It does seem to be a very small (physically) battery compared to the 4th gen... but it is thicker...
When I got it it was doing the low power thing, so I did all the steps to re-charge, and restore, but it won't play the files... Thanks for any thoughts!
Jesse

It sound like you did some good troubleshooting. Thanks for providing the details. I don't think a problem like this is related to the battery.
With a 5th gen iPod (early version) that has a 30GB hard drive, it may have problems using a larger capacity hard drive. That may explain the different problem you had when you replaced the hard drive, if you changed the capacity.
Try the following test. Do another Restore from the iPod's Summary screen in iTunes. At the end of the Restore process, choose NOT to sync anything automatically.
Go to the iTunes Store and download a free song. You can find the current free songs by clicking Free on iTunes under QUICK LINKS, on the iTunes Store Home screen.
Manually load that ONE song on the iPod. Disconnect iPod and try to play that one song. Does this same problem occur?

IPod 5th Gen will not reset to factory defaults - "Device is Busy"

I am trying to fix an iPod 5th gen. So far I have gotten iTunes to recognize it, but it needs to be restored to factory defaults. I try reseting it and I get an error message saying that the "device is busy" and it fails restoring. Any idea on how to fix this? I get the same error on three computers, so it isn't my Mac.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Why does my ipod 5th gen say its a camera when i try to plug it into my computer to use itunes?

why does my ipod 5th gen say its a camera when i try to plug it into my computer and use itunes

Because tha is how yo get photos taken by the iPod into the computer.
If iTunes does not also see the iPod:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Windows

I cant connect my ipod 5th gen

I cant connect my ipod 5th gen to my laptop running windows 7. When i connect it i charges but the computer does not recognize it. there is no pop up it does not appear on my computer window

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

TS1538 Newest itunes refuses to recognize my ipod 5th gen

Recently, through no changes on my own part, iTunes has ceased to recognize when my iPod touch 5th gen is plugged in. My windows computer recognizes the device just fine, but itunes is being incredibly frustrating.
I have run the gauntlet of personal troubleshooting, so linking articles is unlikely to help.
1) I have tried deleting all files associated with Apple and reinstalling the latest itunes
2) I have tried charging my iPod until it is 100% and trying the above
3) I have tried manually updating all my apple device drivers, usb drivers, any drivers remotely linked to my ipod being plugged in.
4) I have tried manually forcing my iPod into recovery mode (itunes WILL recognize this) BUT recovery will fail due to "unknown error 1611".
5) I have tried going into settings and doing a factory reset on my iPod. All that happens is it hangs indefinitely on a black loading screen
6) forgot to add, I have tried EVERY SINGLE USB port available on my machine, and no difference, the device remains unrecognized.
So what's left? It seems my only option is to bring it into the Apple store.

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
Windows XP Pro

TS4062 purchased a new iPod 5th Gen...it won't synch to iTunes....HELP!

New iPod 5th Gen won't synch to iTunes...need help

- Have you tried disabling Avast and Spybot?
- Have yu tried everthing here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Do you have another computer to try to help determine if it is a computer or iPod problem?
- The Nano uses a different iOS so it not a good comparison.

My iPod 5th Gen (2005-06) will not accept charge when I need to update it. What do I do?

I was recently given an old iPod (5th gen from 2005-06) and I went to update and iTunes told me to charge it on a wall socket to complete the update, however when I plug it in it no longer receives power. It did before the update but now it doesn't and my iPod no longer works. All it does is display an image of a plug going into a wall socket.

Try here.
iOS: Device not recognized in iTunes for Windows
I would first try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Ipod 5th Gen 60Gb keeps resetting and... (please read)

Hi everyone.
My ipod 5th gen 60Gb keeps resetting itself when plugged to the wall charger.
Once it starts again it gives me the sad face and the "Very Low Battery" screen.
Tried to reset it and i gets to the screen that tells me to connect to itunes for restore.
When i do that itunes won't see my ipod.
How can i fix it? How do i get to finally restore my ipod? Is that an hardware problem? I did replace the battery and it finally has power for hours but i still have this tooth to pull out.
Can anybody help me please with some suggestions/solutions?
Your help would be really appreciated! Thank you!

I forgot to say: When i plug it it it gives me the apple for 5 - 6 seconds, the the SAD FACE with the link to the apple support page, then the "Very Low Battery" screen, then it restarts again and it does the same thing over and over again.
I can put it in disk mode, yes it will charge but if i attempt to plug in to the USB2 port (rear) of my computer with itunes open, it doesn't get recognized.
The hardware management of windows sees the ipod once i put it in disk mode. Then after 30 secs more or less it restarts and windows tells me the ipod device has problems.
Help PLEASE!!

I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Kenwood X991 & iP200 cable with iPod 5th Gen 80GB does NOT work correctly

I have a conundrum. My wife has the 4th Gen v1.2.1 iPod 30GB which works fine on my Kenwood X991 Head Unit. I recently purchased the "new" 80GB iPod 5th Gen with the latest version "1.0.2" which does NOT work properly. The iTunes software tells me that this 1.0.2 is the latest software.
When I attach my iPod to my stereo, it states "Reading" for eternity. It DOES play music but only plays Alphabetical Order ONLY. There is no ability to stop, change, fast-forward, reverse, etc....the only thing you can do is click "Source" to change to CD Player or Tuner, etc...
Does anybody out there know what is going on? I have a request into Kenwood as well. Thanks in advance for all your help!
-Kingofbytes

Thanks for the help. It's an iPod Classic then 80GB. The unit plays when plugged in but does not allow searching, or switching songs nor displays as it is supposed to. My wife's 30GB works with no problems. Of note:
Her 30GB = v1.2.1
My 80GB = 1.0.2
Mine is newer by about 6 months. Both are the latest software according to the screen.
Kenwood has said to "reset the head unit" and "make sure I've got it plugged in properly". I need to try the reset part next but the last statement is funny to me. I can install a head unit, amplifier, re-run all speaker wire, install a Dual 10" subwoofer box, solder and wire tie all connections from a factory unit to a 3rd party Cable manager kit, but I need to "make sure" I know how to plug in an iPod cable.....laughable.

Ipod 5th Gen 60gig isn't recognized by Windows XP

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