IPod 5th Gen 80GB stuck in diagnostic mode

I've had this iPod for several years now without any problems. Today when I powered it up it went into some sort of "diagnostic" testing and is currently stuck on "Accessorize test" and I cant seem to escape out of the test area. Help!

Got it, reset it by holding the center button and the menue button for a few seconds it reset, I'm OK now.

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Hi, my ipod 5th gen is stuck in recovery mode because i tried to get the ios 7 on it and now i just want it back to it regular ios i please need help

hi my ipod 5th gen is stuck in recovery mode ive tried everything and nothing is working

Only developers have access to the iOS 7 beta and then also have access to the developer forum. Thus, if you are a developer go the the developer's forum.
Otherwise you have a bootleg coy of iOS 7 and are on your own.
PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

Kenwood X991 & iP200 cable with iPod 5th Gen 80GB does NOT work correctly

I have a conundrum. My wife has the 4th Gen v1.2.1 iPod 30GB which works fine on my Kenwood X991 Head Unit. I recently purchased the "new" 80GB iPod 5th Gen with the latest version "1.0.2" which does NOT work properly. The iTunes software tells me that this 1.0.2 is the latest software.
When I attach my iPod to my stereo, it states "Reading" for eternity. It DOES play music but only plays Alphabetical Order ONLY. There is no ability to stop, change, fast-forward, reverse, etc....the only thing you can do is click "Source" to change to CD Player or Tuner, etc...
Does anybody out there know what is going on? I have a request into Kenwood as well. Thanks in advance for all your help!
-Kingofbytes

Thanks for the help. It's an iPod Classic then 80GB. The unit plays when plugged in but does not allow searching, or switching songs nor displays as it is supposed to. My wife's 30GB works with no problems. Of note:
Her 30GB = v1.2.1
My 80GB = 1.0.2
Mine is newer by about 6 months. Both are the latest software according to the screen.
Kenwood has said to "reset the head unit" and "make sure I've got it plugged in properly". I need to try the reset part next but the last statement is funny to me. I can install a head unit, amplifier, re-run all speaker wire, install a Dual 10" subwoofer box, solder and wire tie all connections from a factory unit to a 3rd party Cable manager kit, but I need to "make sure" I know how to plug in an iPod cable.....laughable.

Ipod 5th Gen is stuck on the apple logo with the loading bar not moving

So I recently decided to restore my iPod 5th gen to factory settings, because I plan on selling it to a friend. When I chose the option to erase all data and reset settings, the iPod turned off, and then came to the black background with the apple logo in the middle. After watching it turn on and off, and not do anything for at least an hour, I searched for answers on the forum. I found that I should reset my iPod by holding the center button and the top right button at the same time for at least ten seconds, or until the device shuts off and then the apple logo is visible again. After I did this, once again, the black background with the apple logo popped up, this time with a loading bar beneath it. After an hour or two of checking on the progress bar, I noticed that it had not made any progress whatsoever. It had not moved an inch since I first started it. What do I do?

- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod 5th gen is stuck in "Connect to Itunes/Recovery mode" mode

My iPod 5th generation (IOS 7.0.1) is stuck in "Recovery mode".WARNING my iPod is Jailbroken.
Prior to this happening I sent my iPod to a local Technician's shop to replace my screen witch had been slowy becoming less and less responsive.When I got it back it was stuck in recovery mode.
I do not remember every thing I downloaded from cydia.And I honestly doubt that the Technician did anything malicious to it.
I have tried (In no particular order)
1.Connecting into iTunes with the official lighting cable.I then opened iTunes telling me to Update or Restore my iPod.I tried "Restore" then iTunes downloaded IOS 8 and extracted the update it shut down my iPod then it said waiting for response and the iPod went back into recovery mode and said "Error code 21". and then tried "Update" and yet again got Error code 21. and I also went on apples solutions page for error code 21 and did everything that the page suggested me to do and it got me nowhere.
2.Used Redsn0w's "get out of recovery mode" and my iPod then briefly shuts off and back into "Recovery mode" then tried Redsn0w's "Restore" to re-install IOS 7.0.1.Redsn0w said "Unsupported Firmware".I then tried IOS 6.0. and told me that apple isnt signing blobs
3.I used Tiny Umbrella's "Exit Recovery" while using the TSS server.and then it shut off then turned back on to go back into "Recovery mode".I then put my iPod into DFU mode and tried "Fix Recovery" In Tiny Umbrella's log it says "Attempting to fix recovery...,Starting to fix recovery...,Fix recovery has finished,Allow device to reboot!".The entire time my iPod screen is black and I have waited for 10+ minutes and nothing happens.
4.I tried using iTunes to recover my iPod while the iPod was in DFU mode.And still stuck in "Recovery mode".
5.I made sure my iTunes was updated.
6.Unplugged everything except for my mouse and tried every USB port on my computer.and in between switching tried to "Restore" still Error code 21 then tried "Update" and my iPod and I still got Error code 21 on every attempt.
Any response on how to fix this is greatly appreciated.

Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

My iPod touch 5th gen. is stuck in recovery mode giving me error 3/error 37/etc.

So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.

Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod (4 gen) is stuck in recovery mode and it will not restore. How do I fix it?

So here is what happened: my iPod went dead and when I went to plug it in to charge I noticed it wasn't doing the normal little battery charging symbol nor did it pop up with the apple symbol. When I opened up iTunes it told me that my iPod was stuck in recovery mode and that the only way to fix it was by restoring it. As much as it pained me to do so I did it anyways. It did the routine update and restore window, I waited the 28 minutes, but still nothing. Now when I go to restore it a window pops up that says that the iPod cannot be restored because the iPod update server cannot be contacted or is currently unavailable. I'm at a loss. This the the only form of communication that I have available to me and I need it fixed A.S.A.P. Please help!
Additional Details
My iPod is NOT jailbroken.
Now it says and unknown error occurred (3194) please help!
The lock/hold button on my iPod is broken. My iPod cannot be locked, unlocked, or shut down using this button.
Message was edited by: seades

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

Please Help! Ipod Touch Gen 5 stuck in restoring mode.

I purchased a Ipod Touch Gen 5 32gb for christmas and i just brought new songs from itunes and i plugged my ipod in to update the songs, itunes came up with a message saying "itunes has detected ipod in restoring mode, you need to restore ipod before you can use itunes." So i clicked restore and after 40 min it said completed but again the message came up. After restoring it about 5 times, nothing changed. I disconnected my ipod from my pc and it just has the image of the itunes symbol and the usb cord. I have the lastest itunes verson. Ive tried everything but nothings worked and i dont want to jailbreak it. Please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod 4th gen is stuck in recovery mode

My ipod is stuck in recovery mode and it all started when I was going to update it because it was having glitches. So I was going to use my wifi to update it but it said it couldn't because it wasnt connected to the internet, so i connected my ipod to my mac to update and the bar filled up and then it said an error had occured and couldn't be updated. Then it said it was in recovery mode and i unplugged and tried restarting it to get it out of recovery mode but it didn't work. So i replugged it into my computer and tried restoring it and it started restoring but same thing happened when i was updating it, the downloading bar filled then an error message popped up saying ipod couldnt be restored an unknown error has occured.

Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

My iPod 3rd gen is stuck in recovery mode and wont sync, Error 9 and 1611

I have tried using a different computer, 3 different USB cables, uninstalling everything apple and installing itunes back. But nothing works, i come up with an error 9 almost 90% of the the time, and the other 10% is an error 1611. i have had this ipod since 2 years and nothing happened untill now, please help

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
The "the device may need service" means a hardware problem which is likely your case. Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod 5th gen stuck in recovery, unable to restore (3014)

so today i updated my itunes to the newest (11.2.0.115) after installing it came up with an error suggestion the ipod had been disconnected, it hadnt.
my ipod became stuck in recovery mode after several attempts at trying to turn it off and on. after plugging it in again, it came up with "itunes has detected an ipod in recovery mode You must restore this iPod before it can be used with iTunes" i then started the restore and after extracting the files had finished it came up with
"the ipod "ipod" could not be restored an unknown error occurred (3014)" i cant seem to get pass this and my ipod 5th gen is stuck in recovery mode.

See http://support.apple.com/kb/ts4451 and click on 3014.

Ipod 5th Gen Video 80Gb disk mode not recognized on itunes

Hi there everyone,
So i have my ipod 5th gen 80GB video and here's my problem.
Time ago i had it in a pocket of my backpack that was supposed to be waterproof. We got completely washed in NYC and when i took it out of my backpack pocket the ipod was dead or behaving in a weird way.
It didn't turn on then i let it dry. After weeks i've been trying to charge it but it seems it had battery problems so i bought a new one and replaced.
Now the ipod stays on but it keeps restarting showing me the sad face. Then it restarts beginning fgrom the apple logo and the same thing comes up.
I can put it in disk mode and also in the diagnostic mode thru the key combination.
I let it sit for 24 hours more or less to the wall charger and the battery seems to be completely full and the ipod stays on, still fiving me the same synthoms. Then i put it in disk mode while downloading the last version of itunes (9). When i plug it in, i hear the sound that windows makes when you plug something via usb. It installs the software and it sees it as an ipod device. But itunes WON'T.
This appens with every usb port that i have. I can put it in disk mode even plugged into the computer, i hear the windows sound like i just plugged something in but nothing.
When i reset the ipod, sometimes i see the screen that tells me to connect the ipod to itunes and procede to the restore.
Sometimes i see the big V and the "ok to disconnect". The if i plug it in with itunes open on my desktop i see the "do not disconnect" but nothing happens, it will not see it yet.
After 30 secs more or less, the ipod restarts again on its own showing me the sad face.
If i turn it off it tells me "very low battery" but i don't know if this last one statement its important or not.
I know already that all of my music and videos are gone. I just would like to get to the restore step then i'll start over again loading music and videos.
What kind of problem do you think it has? Is there another hardware component damaged that needs to be replaced?
Is there a solution for this kind of issue?
Of course i've been following ALL the apple instructions on the website, the 5 R's and so on but nothing worked.
I really hope that someone in here could give me an hint because at this point i really don't know where to crush my head
Thank you so much for your time!

I'm having the same exact problem. When I first started using Vista it was fine, but now all of the sudden it will do nothing with My iPod and it kind of angers me.
Compaq Presario Windows Vista

Itunes playlists no longer showing up in my 5th Gen 80GB ipod

Ok, my ipod 5th Gen 80GB ipod works fine, all of my music is in there, and I can successfully sync with the latest version of itunes. The problem is: I can see my playlists in itunes on my laptop, I can sync my ipod successfully, but the playlists do not show up on my ipod. I have already tried resetting my ipod and restarting my computer.
I'm stumped on this one

Hello steelydan0613,
And welcome to Apple Discussions!
How do you have your iPod set up to sync music? Manually or automatically? If you sync automatically, how do you have your iPod set up to sync music from under its Music tab in iTunes? You may want to double check these settings.
B-rock

Ipod 5th gen stuck in recovery mode. Don't want to restore and lose all my data. Any help would be greatly appreciated.

ipod 5th gen stuck in recovery mode. Don't want to restore and lose all my data. Any help would be greatly appreciated.

I one of these programs will not kick the iPod out of recovery mode you will have to restore the iPod.
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
You may be able to get some info off the restored iPod by:
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod 5th Gen 80GB stuck in diagnostic mode

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