IPod 5th Gen Button Jammed and Won't Turn On
Hello! I have a small predicament and am unable to find the solution.
Yesterday I was watching a movie and suddenly my iPod wouldn't turn on! It was more than half way full on battery and working fine before! Now, the screen is black, my PC won't recognize it at all, and I can't get it to work! It won't charge either.
I have done some research and people with similar "black screen" problems usually are told to hold the power button and the home button together for various amounts of time, but my home button is jammed in! It's lost it's function and appears to be always pressed in. So I am unable to do this "reset" thing.
Now I'm incredibly frustrated. Any help?
Try:
Turn on without Home/Power Button
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lllaass wrote:
Try:
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Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My iPod Touch randomly shut down and won't turn back on.
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Try:
iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode, use this program:
RecBoot: Easy Way to Put iPhone into Recovery Mode
If not successful, make an appointment at the Genius Bar of an Apple store.
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If the reset is not successful, try the other items of:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
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Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the iPod touch again. Finally, open Settings > iCloud > Storage & Backup, and make a manual backup -
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My iPod touch was half way charged when left to school. then when I came back I thought it was turned off but when I clicked my home button a couple of times I noticed that there was something wrong. I tried to hold the power button, I tried to hold the home and power button at the same time but nothing was working. Please I need help. I am open to any options.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
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Look under More Like this on the right side of this page.
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Hello. My iPod touch 2nd gen suddenly stopped and won't turn back on.
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I want to find if there is anything else to try or just go to a workshop and see if it is from inside. Thanks in advance.Try here.
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If not successful then time for an appointment at the Genius Bar oa an Apple store. The appointment is free. -
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Your issue has nothing to do with Apple networking. You may get better results posting to one of iOS areas of the Communities.
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I'm never buying an apple product again.
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And its a month out of warrenty is it just me or has apple fixed my product because it was working fine and now its broke.
I depend on this for university now what the **** am i supposed to do? Oh go to an apple shop? I live in the frigging country side!
And no i cant put it in DFU mode because its DEAD!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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