IPod 5th gen is disabled - connect to iTunes. Have tried ALL listed solutions
But nothing is working. Have tried holding down the home and on/off buttons together until it restarts. Have tried turning off then connecting to iTunes whilst holding down home button until the iTunes icon appears, I selected restore in iTunes and eventually the message came up again "iTunes cannot connect to the iPod touch because it is locked with a pass code. You must enter your pass code on the iPod before it can be used with iTunes". So it tries to restore but still comes up with same message. iPod is only a few months old - was about to toss it in the garbage then thought this site may help. Have tried all support suggestions on this site many times, very carefully following instructions... Any help is much appreciated by me and my 8yr old son!!
Recovery mode is sometimes hard to enter. Only if iTunes says "iPod in recovery mode detected" your device is in recovery mode and can be restored. During this process you should be able to set up a new passcode.
iOS: Unable to update or restore
iOS: Forgotten passcode or device disabled after entering wrong passcode
Try DFU mode to restore, if recovery mode does not work, explained in this thread by paulcb
Similar Messages
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i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
how do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
Hi, my iPod (5th gen) has stopped appearing in iTunes...
Hi, my iPod (5th gen) has stopped appearing in iTunes when I plug it in, but is still visible on the desktop. Please help!
Are you running the latest version of iTunes (10.7)? Maybe try resetting the iPod with it still plugged into your Mac. To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
It might even help to do a low level reformat of the iPod's Hard Drive using Disk Utility. See this article for instructions.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock -
i forgot my password to my new gold 5s iphone got it 2 days ago. i got locked out after trying mant codes i did one very fast and got in i tried to change the password but i forgot it again! i got locked out again and it says iphone is disable connect to itunes.i tried to reset my phone but i didnt work.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have tried all the solutions apple has offered online. I will not reset my phone to factory settings unless it is a last resort. What is Apple doing to fix this? I had my last Iphone last for more than 2 years and I hve had this one less than a year. My Wifi was greyed out and now it's on but won't connect or locate any networks (but if I keep switching it on and off it will freeze on me again). Does Apple have plans to fix this problem because I refuse to purchase a new phone?
Are there any other new solutions to try in fixing the Wifi that doesn't require freezing or heating up the phone or switching to airplane mode and resetting the network settings as well making sure it's up todate or changing the apostrophe in the phone's name? My phone has never been dropped or damaged. Everyone around the world seems to be having this problem and Apple does not seem to be making a move to fix it? I use this phone for everything and 4g will only last so long before I reach my monthly limit. Please help!!!!!!!!!that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)
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My 3G connection is not working after updating to iOS 6.1. I have tried all possible solutions like resetting the network , restarting iPad , ...
The same story. No 3G after updating to 6.1. Told my daughter temporarily not to do an update on her iPad with 6.01. We've exchanged SIMs. I inserted her SIM in my iPad - 3G appeared immediately. And my SIM in her iPad with ios 6.01 also WORKS FINE. We use the same provider - Megafon Moscow. After attempting to revert SIMs to original configuration, 3G disappeared on my iPad again. Don't know what's going on with SIM during the update to 6.1
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Hi How do I reset my ipod touch when it says "disabled connect to itunes" and when I connect to itunes it can't find the itouch?
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
IPod 5th Gen Won't Connect to Chargers
So I've had my iPod 5th gen with iOS 7.1.2 for a little over a year now, and recently I noticed it wouldn't connect to any chargers I had. I went online and bought a brand new lightning cable to find that that would not work either. Then I read about cleaning my charger port to get dust out, and I did that getting large amounts of debris out of there with a toothpick, but it still will not charge properly. The only way I can get my iPod to charge is to bend the cable (even the brand new one) in a certain direction. Can anyone help me?
DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
My ipod touch is showing a disabled connect to itunes message. I've tried to get some support on itunes, however, I can not turn the ipod on to get the serial number.
Apple shuld not be required.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If needed, you can find the SN by:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
How do i get into my ipod when it says disabled connect to itunes
how di get into my ipod when it says disabled connect to itunes
You can get into it after restoring it.
See: http://support.apple.com/kb/HT1212 -
last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.
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