IPod 5th Gen no longer has sound

Just recently my iPod (5th Gen) won't play any sound through headphones or dock.  It shows that it's playing the music, but no sound comes out.  I have done the usual Restore, etc. but it still won't work.  Software is up to date.    Running on Windows.
Any assistance will be appreciated.  Thank you.

Does anyone have a cure?  Please?

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