Ipod 5th Gen not showing iOS7 update.

I went to upgrade my Son's ipod touch 5th gen, and it would not give me the option to upgrade to ios7. It showed the software running was 6.1.3 and that it was up to date. The model of his ipod is MD720LL/A. Thought all 5th gens got iOS7?

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HT3204 I can't download apps to my ipod 5th gen - ever since I updated to the ios7.4 :( Please help!

Hi ~
I recently upgraded to the ios 7.04 and ever since I am unable to download apps to my ipod (5th gen).
The new apps show up in my itunes library but they will not download onto my ipod.
I feel as though I have tried everything.
Please help with whatever tips you may have for me!
Thank you!

I had to do a quick check, thanks! Here are a few I think should be working:
Temple Run
Sunday Lawn
Where's my Water
Dora Dress up
Dora ABC
Spy Mouse
Super Why
Spongebob Marbles
Some other apps say iOS 4+ but don't list the iPod Touch 2nd gen in the description, so I'm guessing they just don't work no matter the OS. However, the apps listed above say OS 3+ and just say ipod touch, so I think they should work. I'm running iTunes 10.3 but not the most recent release, and am updating as I type just in case that's the problem. Thanks for any help or advice!

TS1591 iPod 7th gen not showing up in iTunes (Macbook Pro) on first try

hi guys. i have an ipod 7th gen and just recently bought a macbook pro. what i noticed right away was that whenever i try to plug in and update my ipod, the icon shows up on the desktop but the iPod itself does not show up in iTunes. i have to unplug then re-plug in my iPod and that usually does the trick. a trick which is annoying to do because im sure most people with iPods dont have this problem. help please

Hey there Miles,
It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
Thank you for using Apple Support Communities.
Take care,
Sterling

IPod 5th gen not charging

Hello guys. Today I connected my iPod 5th gen to the charger and I noticed it wasn't charging. This started today. Someone please help me. I appreciate every tip and help I recieve.

Hey Suhey, first inspect the charging port, your looking for foreign debris, lint, dirt etc. anything that could be blocking an electrical connection, if you see something try to carefully remove it. Just be careful not to touch or bend or damage the pins. If you must use a wooden toothpick to remove any foreign debris from the port and inspect the port for visible damage, cracks, missing pieces, etc. If not the issue, then try a different cable. The lighting cables have a history of breaking, shorting out. They will look just fine, but not work. If not the issue with the new cable try a different charging device. If still not working, attempt a reset, press and hold both the power and home buttons until the Apple logo appears, about 10 seconds +/-, then release both buttons. If you can still turn on your iPod go into Settings>General>Reset then tap Reset All Settings. If still not charging connect to your computer and make backups of the stuff you have on your iPod then Restore from Backup last resort, Restore to New. If that doesn't work try letting your iPod drain completely, go dead then attempt to charge. If still not working, contact your Apple store or Apple Genius Bar and have your iPod evaluated. Good luck, Cheers.

IPod 5th Gen not waking up and battery life effected by iPod 1.2.1 update.

So I've been waiting for an update to the iPod software hoping that enough people have complained enough about the issues the 1.2.1 software update is causing. My particular iPod is a 5th Gen 60 gig. I've been using iPod software version 1.1 for some time now. I've updated my iPod to version 1.2 & 1.2.1 on many different occasions each time having the exact same result and having to take it back to the previous software version.
After updating the iPod a few different things happen. First and most importantly the iPod consistently will not wake up after it goes to sleep. In order for me get it to come back to life I have to hard restart it using the Menu + Center buttons. It can go to sleep after I unplug it from my Mac or even after I pause a song and it will not come back without a Hard Restart.
This probably wouldn't be so bad except for the fact that it resets my ratings and even worse while the iPod is in this state of not waking up the battery drains at a rapid pace as though the iPod is using power even though its completely non responsive.
Also the iPod refuses to play any of the new games downloadable from iTunes. I've downloaded a few games such as Pac-Man etc. When I attempt to access them the iPod freezes and becomes unusable. Its still on and I can see the backlighting as well as feel the HD spinning but becomes completely unresponsive and must be Hard Reset.
So this has basically been my experience with the 1.2.x software updates. I was hoping that Apple would have an update available by now that would squash all of these bugs but they have not and so I'm posting here now in the hopes that both Apple will recognize the issue and maybe some one out there has a temporary fix for the issue.

On my 5th Gen iPod video, to wake it from hibernation, pressing the select button by itself works for me. I had concerns http://discussions.apple.com/message.jspa?messageID=4555675#4555675 that something may be wrong because pressing play/pause won't wake it from hibernation.

Ipod touch 5th gen, not showing on device but are on itunes

Hi,
I have a 5th gen Ipod touch 64GB and when you connect it to my PC and bring up the list of music on my device on itunes, it shows albums which are not appearing on the actual device itself when its not connected to the computer. Can anyone explain this?
How do you turn off automatic sync because it seems to only show the songs which are on my itunes library on the PC which is useless to be honest.
Thanks,
Skerfy5.

If not the U2 album then
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Ipod 5th gen not updating ios 7.1 via wifi and itunes.

hi support team, i have an ipod touch 5th gen bought last year. Previous version was ios 6 but later succesfully installed higher ios 6. . . versions. Just this month, i have notifications on newer version which is ios 7.1. However, i can't update it on my ipod thru wifi and itunes. Error was seen. I have tried to restore it also via itunes but error still evident. pls. help. thanks

That sounds like a problem with your internet connection
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer

IPod 5th Generation not showing up

I have an old iPod 80Gb, 5th gen. which has problems connecting to iTunes.
If iTunes is on, and I connect the iPod via USB, the screen says "Do not disconnect" but the iPod does not show in iTunes.
If I reset the iPod, it will show up.
It will also sometimes show up, if iTunes is off and I connect the iPod, resulting in iTunes starting up.
But it's very erratic.
I have done a full factory restore of the iPod but problem remains the same.
In the iTunes Preferences, my iPod is also not listed (iPhones and iPads are listed)
Is this a bug with iTunes? or...?

Good to hear you found the solution.
for the Points
8:20 pm Monday; February 3, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Old iPod 3rd gen not showing up in iTunes

Hi, I realize this may be a futile effort but I thought I would give it a try.
I have an old ipod, 3rd gen 15GB that still works fine, stores a lot of music and plays fine. I would like to update and restore it. I have the old computer I used it with, an iBook G4 OSX 10.4.11 running iTunes 8.2.1, the most updated it can get for this computer I think.
Im just wondering how I can restore the ipod and put mp3s on it. It doesnt show up in itunes but appears to be charging when I plug it in with the old firewire cable. its working ok to the best of my knowledge and I would like to do a hard reset or something but I cant figure out how. Any help would be appreciated. Thanks!

Hey there Miles,
It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
Thank you for using Apple Support Communities.
Take care,
Sterling

Ipod 5th Gen not recognised on any computer - will charge via usb

Hi,
Does anyone have a fix for my ipod which is not recognised by any computer. Have tried the software reset, putting into disk mode, but no computer will see it as a device. The ipod will however charge by the usb.
I have tried another 5th Gen on the same computer which is recognised everytime.
Cannot use the system restore as the computer does not recognise it..
I need helpppppp!!
Thanks
Jimmy

You've pretty much exhausted everything so it is time to get it serviced. Is it in warranty?

IPod 2nd gen not showing in iTunes

My iPod 2nd gen hadn't been used for a while, and the battery was dead. I charged it, and connected it to my Mac Mini (1st gen). It is now continuously blinking orange but is not showing up as a device in iTunes (v. 10.6.3). According to the manual, the blinking means it's syncing in iTunes, or the iPod shuffle is enabled for disk use. I don't know what the latter means.
I'm using the original dock, but it is connected to a USB port on my external hard drive which is connected to the mini, since the 1st gen Mini doesn't have enough USB ports. (That shouldn't be a problem though, because my 3rd gen iPod nano shows up in iTunes using that same port.)
I've tried twice to get it to show up in iTunes. The first time it was already connected to the USB port but wasn't showing any lights, and it didn't show up in iTunes. I turned the shuffle off, waited 5 seconds, and turned it on again. Still didn't show up, so I manually removed it from the dock and unplugged the dock. Then I plugged the dock in again, and put the ipod firmly into the dock. Then the orange blinking lights started, but it didn't show up in iTunes that time either. I did get an error message that it had not been put away properly.
Since it wasn't showing up anywhere that I could find (iTunes, Finder, Desktop) to eject it, I shut down the computer, removed the iPod from the dock, restarted the computer, opened iTunes and then put the iPod in the dock. It still doesn't show up as a device in the left-side sidebar of iTunes where it usually does, right after Library, Store, and before Playlist). I can't put it away properly now because I can't find it to eject it. It's still blinking orange. (The right sidebar only has a message about Genius and learning to use it).
I've read previous questions similar to this, but nothing suggested there has worked. If anyone has suggestions/idea, it would be greatly appreciated.
My O.S. is 10.5.8.
Thanks,
Esther

Thanks for providing a good amount of detail.
Enable disk use is a setting (checkbox) on the shuffle's Settings tab in iTunes. It allows you to see the iPod's "disk" on the Desktop continously while it is connected, so that you can copy files to it using Finder (like it was a USB flash drive). The light blinks as a warning to eject before disconnecting, because the iPod's disk is mounted. If that checkbox is NOT checked, iTunes only mounts the iPod's disk when syncing, so the light does not blink most of the time (and you can disconnect it without ejecting).
Although you have confirmed that the USB port on the external drive (Is it an OWC miniStack?), which is the same as a powered USB hub, works with another iPod, you may want to disconnect something from a direct USB port temporarily. Connect the shuffles docking cable there, to confirm it's not the port causing the problem.
If you connect it and run Disk Utility instead of iTunes, does it appear in the Disk Utility sidebar?
Since this is a 2nd gen shuffle, and you use a Mac, you can try using the iPod Reset Utility
http://support.apple.com/kb/ht1238

IPod 5th gen not recognized even in disk mode

My pre-classic iPod does not show up in iTunes even when in disk mode. I'm trying to restore it. It does show up on the desktop. Any suggestions?

Try a low level reformat of the device's hard drive using Disk Utility. See this article for instructions.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

IPod 2nd Gen. not showing up on my computer or iTunes (using Windows XP)

I bought my iPod about 6 months ago and until lately it has been working fine. But the other day when I placed it on the docking station noting happened. I tired using the 5R's of reset, but nothing. It's not showing up on iTunes or on my computer at all. It doesn't do anything when I plug it into my laptop at all...no lights or anything. When I turn it on, the light is green and the songs that are on it play fine, but I can't charge it or add anymore songs to it. This is driving me crazy. Please help!

I tired running a Diagnostic on iTunes and this is what it says:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V4000 (ET985UA#ABA)
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-08 15:02:47.
Video Display Information:
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Message was edited by: Mizunoryu

Ipod 6th gen not showing any music after successful sync

Hi all,
My ipod 6th gen has just started doing something odd.
When I plugged it in it said it couldnt be read and I had to restore it.
I did this, but now when I sync'd all my music back to the ipod, it seems to work, but when I unplug the nano and try to play some music there is nothing available to play.
Any ideas?
I have the latest version of itunes, and the ios on the iPod is up to date.
The Sync seems to work, and in itunes you can see that there is music on the ipod. But the ipod itself shows nothing available to be played.
Pls help!!!!!

Same problem as here: https://discussions.apple.com/message/19099083#19099083

Help Ipod 5th Gen not charging! :(

i have an ipod 5th generation and my charger is playing up (what a suprise)
when i plug my charger into the plug socket and to my ipod my ipod turns on, but it does not say that it is charging and then goes off within 10 minutes this does this over and over again everytime i plus my charger into my ipod 5 i really need help!

If that doesn't work then try a hard reset it doesn't actually reset it but it will fix it hopefully
Step 1 DONT HAVE IT PLUGGED IN UNLESS YOU WANT IT JACKED UP
Step 2 Press and hold BOTH Power/Sleep and Home buttons for 10 seconds
Step 3 Reply, if it works go to Step 3-A if not goto Step 3-B
Step 3-A Click "This solved my question"
Step 3-B Reply with what happend
Step 4 IRL-LOL

Ipod 5th Gen not showing iOS7 update.

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