Ipod 5th gen not updating ios 7.1 via wifi and itunes.

hi support team, i have an ipod touch 5th gen bought last year. Previous version was ios 6 but later succesfully installed higher ios 6. . . versions. Just this month, i have notifications on newer version which is ios 7.1. However, i can't update it on my ipod thru wifi and itunes. Error was seen. I have tried to restore it also via itunes but error still evident. pls. help. thanks

That sounds like a problem with your internet connection
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer

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Hello, I have been having strange problems with my
iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some
reason I ran the software update and allowed my
computer to download and install the new iTunes 7.
After installing, I turned off the iPod and went to
bed.
•Thursday morning I was disappointed to find that my
iPod would not turn on (I pressed menu and play at
the same time and nothing happened). Later that day a
coworker suggested that I press menu and the center
button at the same time and it came to life again!
•Thursday evening I watched my TV show with no
problems and the iPod seemed fine. However, this
morning I tried to turn on my iPod and now it's not
working again!!
I press menu and the black screen with the Apple logo
flickers on for 1 second, then goes blank and then
comes up again for 5 seconds, then disappears and a
horizontal row of very thin lines shows up, running
along the bottom 1/4 of the screen...I tried pressing
menu & center button, menu & play...that causes the
black screen & Apple logo to flicker on and off
several times over and over, until after about 8
seconds it cuts off the top half and then becomes
blank or the horizontal rows of lines occupy the
bottom 1/3 of the screen.
In doing some quick research it seems that a lot of
people are having problems after the iTunes 7 update,
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Thanks!!
best regards,
Lisa
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Mac OS X (10.3.1)
Hallo Lisa
I have identical the same problem, also as from wednesday night, the only diference is that i was still using the previous version of iTunes. Took my iPod (5th generation) to Apple, they swopped it out for a new one saying it was a Hard drive problem, I don't agree, New iPod has same problem. My old iPod's, a 1st and 4th generation as wel as a mini and shuffel has no problems at all. I then uploaded to iTunes 7 to no avail.
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